The hotel is a good ten minutes from the centre in a quiet area. Check in fast and friendly. ms khoo on reception, Malaysian duty manager was lovely throughout stay. Public areas look a bit 1980s but are smoke free which is lovely in Macau ! Pool area great for kids, sign says going through renovation..very very busy the day we arrived. A lovely phillipino staff member was basically running the whole area, staff seemed overwhelmed and not coping with crowds. Room was really nice, resort style, renovated, great terrace and view. Shuttle in and out of city good, well organized.
The next day pool area less crowded ands gaff more on top of things. Marina did a great job of looking after us, organizing a birthday cake and the male staff very visible and had working. Late check outs given no questions asked.
The hotel is ceasing to be the Westinghouse very shortly and we got the impressionist that this is an uncertain time for staff. There are not enough people working the pool and meal areas. Staff working very hard to cope. Spa staff by comparison seem very chilled and not really doing much!
Entrance to the pool is odd. Lots of pointless gates stopping you getting in unless you go up and downstairs via spa area. Not much signage!
Overall, some hard working staff, great room and nice smoke free location far from the incredibly busy casino area. Will be interesting to see how the hotel develop is year! Price wise a third less than other hotels. Remote and pretty location was actually a plus for us.
- Official Description (provided by the hotel):
- Grand Coloane Resort is a grand complex terracing up a mountainside with the soft rolling green expanse of the Macau Golf & Country Club's 18-hole tournament style golf course on the resort's rooftop. Altogether 208 rooms and suites, each room opens onto a private and spacious terrace with an uninterrupted full beach or ocean view of the South China Sea. The resort offers a relaxing and soothing nature view at the Cafe Panorama and the pinnacle of great dining with a splendid sea view. At the renovated Chinese Restaurant, specializing in Cantonese cuisine, it has been awarded the Hong Kong and Macau's Best Restaurants Award. The tastefully decorated Panorama Lounge and opened Poolside Bar serve a great selection of liquors and beverages in a relaxed-yet-stylish setting. The contemporary Garden Marquee at the property has become the talk of the town as it is the one and only Marquee in Macau, a unique choice from wedding to a product launch or even team building, along with all other extensive meeting and banqueting facilities to meet guests' every requirement, a place they will remember long after they leave. ... more less
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- Also Known As:
- Westin Resort Macau Hotel Macau
- Westin Hotel Macau
- Westin Macau
- Westin Coloane