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“Strategic location, Lovely Loud Holiday Inn property”
Review of Holiday Inn Macau

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Holiday Inn Macau
Ranked #33 of 95 Hotels in Macau
Malaysia
Level 6 Contributor
134 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“Strategic location, Lovely Loud Holiday Inn property”
Reviewed September 20, 2013

Wonderful location in a more crowded older part of the city. The real essence of Macao is actually in the older part of the city, not just the new glitzy mega casinos and glamourous hotels.

Upon arrival, be greeted by faux opulence and a huge loud chandelier juxtaposed by t-shirted staffs manning the lobby.
A wonderful surprise, while a waiting for the shuttle bus at check out - a nice Filipino Gentlemen (Bellmen) even offered me a newspaper to read, something big luxury hotels cannot even do sometimes.

Being an older hotel, rooms were wonderfully large with 2 really comfortable queen beds, toilets were equally spacious for Macao/Hkg standards.

Location is excellent but also bearing in mind the concentration of pawn shops around the area. Call girls plying their trades with heavy eye contacts are all but a flutter away the moment you step out of the faux opulent decor"ed" hotel. Entirely up to the individual, this can be good or bad depending on your choice. (wink wink!)

Make use of the hotels, scheduled shuttle bus (Macao Ferry terminal to Hotel to Macao Ferry Terminal). Most larger hotels have shuttle bus services

Room Tip: Their twin beds are two queen beds.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adcye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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597 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level 5 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 20, 2013

As usual, this hotel gives us a very warm welcome by the executive team. Was very impress with the new renovated room design and bright colors, a vast improvement from the old boring dark colors. The executive club was the best as we enjoyed one of the best cheese cakes we ever had. The location is still the best in Macao, convenient to everything. We ate at the nearby Portugis restaurant , tasty as usual.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dankittraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Indonesia
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 12, 2013

Compared to other unknown cheap hotels (or hostels), if u come with a group of 4, I suggest u to book superior room here (2 double beds) rather than take 2 rooms at other hotels, just make sure while u're going to check-in only 2 of u show up in front of the reception desk, the others could catch up later.
And I think.....the name of Holiday Inn is a quite well-known HOTEL.
We was lucky enough since the room we booked was fully occupied because of our late check-in, we got our room upgraded haha. The breakfast were very good (of course for 2 pax only) it aroused my appetite and I suddenly forgot my "food combining" diet program.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alung_cingkang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, null, Vietnam
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

I like this hotel, location is great and very easy for you go anywhwere. The staff are very friendly and help me to find exactly the way go to the place i want. But still have the cigarette smell on some area with board "NO SMOKING"

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ValerieNguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMacau, Holiday Inn Macau at Holiday Inn Macau, responded to this review, September 5, 2013
Dear ValerieNguyen,

Thank you for sharing with us your recent experience. We are glad that you enjoy the stay with us. And we are also pleased to hear that you were able to take advantage of our strategic location.

We are delighted by your positive comments and your recommendation especially on our friendly staff which can highly motivate our team to maintain and improve the quality of service in the future.

Please allow us to apologize for the cigarette smell issue you had experience. We work very hard to ensure our facilities and services to be flawless and strive to the best of our ability. Therefore, your comment is duly noted and forwarded to appropriate department for future improvement.

Thank you again for your feedback and we look forward to welcoming you back soon.

Best regards,
Holiday Inn Macau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
139 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 3, 2013

Walking distance to most historical sites and to most of the casinos, the Holiday Inn is conveniently located in the heart of Macau old town (and opposite the Police Headquarter too, for added security). Plenty of shopping and food around the hotel ... the vicinity is virtually alive 24/7

Rooms are old but the higher floor rooms were recently refurbished. Basic necessities and amenities are there ...

Room Tip: Avoid the smoking rooms ...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dangoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMacau, Holiday Inn Macau at Holiday Inn Macau, responded to this review, September 4, 2013
Dear Dangoh,

Thank you for sharing with us your recent experience.

We are glad that you found our location convenient for travel to most historical sites, the central district and casinos, which is only 5-15 minutes walking distance from hotel.

According to the refurbishment, our hotel has been renovating from 2012 with various alterations & addition works in order to improve the comfort for guests.

Thank you again for sharing with us about your stay, we appreciate your feedback as we are always aiming to provide better stay experience for our guests and we look forward to welcoming you back soon.

Best regards,
Holiday Inn Macau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 30, 2013

Location is great, you can go to casino on foot.
FO & Concierge, very good service
HSKP, she is nice and helpful

Room Service, bad food ... you can eat in Macau anywhere anytime dont spend to room service, the price is expensive, the food is very bad, i dont think that food was cooked by a chef ...

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMacau, Holiday Inn Macau at Holiday Inn Macau, responded to this review, September 2, 2013
Dear Thomas C,

Thank you for sharing with us your recent experience.

We are glad to hear that you are pleased with our hotel location, staff performance and service during the stay.

I would like to apologize for the room service issue you had experienced at our hotel. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments for future improvement.

Thank you again for your comment and we look forward to welcoming you back soon.

Best regards,
Holiday Inn Macau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 12, 2013

On arrival we were our room was upgraded as the room we had booked was soldout.The room provide to us was just awesome with two large twin beds. the reception staff were good but charged us on our debit cards for deposit.After breaking our head with them that a debit card transaction cannot be reversed they refunded our deposit in cash. The highlight of the hotel is their concierge. We discussed with them atleast for 45 min the site seeing place in macau and they were so nice and helpful and the most important of all very fluent with their English.
However the downside to the hotel is that its definitely not like a 4 star compared to other hotels in macau and the rates justify the same.Cigarette smell all over the hotel. But the location is not bad close to the MGM,lisboa etc and other site seeing place

Room Tip: choose higher floor
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeamOrientalAster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Macau

Property: Holiday Inn Macau
Address: No.82-86 Rua de Pequim, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Macau
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Macau 4*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located in the new business district, the Holiday Inn Macau is the only international four-star property in this vibrant city. Close to both the Macau-Hong Kong Ferry Terminal and the city centre, the hotel is accessible by public transportation. With its recent refurbishment, the hotel has a contemporary design providing a very friendly and casual atmosphere. ... more   less 
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Also Known As:
Holiday Inn Macau Hotel Macau
Macau Holiday Inn
Holiday Inn Macau Peninsula
Macau Peninsula Holiday Inn

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