Many hotels here and on Taipa island have severe Black Mold problems. Don't think you can escape this by dishing out a reasonable $100+ USD per night. Even those hotels are poorly maintained, musty, and a potential health hazard. Until this town gets completely rebuilt, the Mandarin is necessary if you want to enjoy your stay in Macau, and avoid the Mold.
Great place to stay. The resort and spa are really really nice, huge, and add a ton of value to the price tag of the room. All guests get free run of the resort and services. There is a huge, beautiful pool with waterfall, waterslide, sunchairs, and constant waiters for beverage and bar service. There is comfortable seating with ceiling fans surrounding the pool area, and NAAM thai restaurant as well. There is a large playground for children, and a huge climbing wall for those of you who like to rock climb. The weight room has about 12 modern treadmills each with their own flat panel televisions and the dumbbells are sufficient, maxing out at 50lbs. In the photos you can see the various weight machines also available. The resort makes the stay here twice as enjoyable. Please see my photos.
Getting to the hotel from Hong Kong airport takes some time, but is fairly straight forward. Ask (repeatedly) for directions to the Bus Terminal. Its quite a walk. I believe your bus is A11 (make sure to ask) to the Macau Ferry. The ride is a good 45 minutes but costs an amazing 45 cents USD (yes, 45 cents). A taxi can be hired as well for 55 HKG (7.50 USD). Make sure you are waiting by the door of the bus as you approach the city. They do not announce stops. There is only a marquee, and its hard to tell if you're at a stoplight or an actual bus stop. Recommend sitting upstairs for a great view, but get downstairs as you near the city. At the ferry terminal, look for the "Turbo Jet" signs and buy a ticket to Macau for 25 HKG (4 USD). When you arrive in Macau, ignore the taxi drivers who approach you. Head out the door and far to the right and you will see the metered taxi line. They have no signs directing you there. Just go right. Metered taxi to Mandarin Oriental is about 55HKG (7.50). That will get you right to the front door. Hope this helps!
This hotel starts at $220-$250 on average (USDollars from here forward). Booking in advance, through a travel agent and on weekdays is cheaper. You are really risking it to book somewhere less expensive due to the mold problems this city has. There are two islands in Macau - Taipa and Macau. This hotel is located on Macau Island and is in the perfect location. Literally next door to the largest casino in the world (Sands), and within a couple blocks of all the other major casinos (MGM, Wynn, Lisboa, etc). The new monstrous Venetian is on the other island just over the bridge.
This hotel is basically attached to the Sands. You can walk out the back private courtyard area and directly into the Sands Hotel Casino (and vice versa). Very exclusive and convenient. The Thai restaurant "NAAM" which surrounds the pool area is very good. Open from 12:00-2:30pm and 6:30-10:30pm only. Expect to pay about $45 per person here, but they take pride in their authentic Thai cuisine, and they treat you like royalty.
Other reviews complain that the rooms look old-ish. I found them not to be old, but to have a Colonial styling with cherry-wood which looks very rich, as opposed to other Mandarin's which go the "ultra modern" route. Despite being on a busy street, the room was extremely quiet. The bed is one of the best I've slept in with comfortable mattress, and four huge pillows. Two robes provided, slippers, in room safe, wetbar, and desk with LAN internet. Wifi internet is strong in the rooms so you can use your laptop without having to sit at the desk. Internet options run you $19 a day, or you can buy a week package which lowers it to $10 a day.
There is of course a business center with complete business services for professionals, the "Oriental Casino", a beautiful lobby, a series of boutiques with high end brands like Hugo Boss, Versacci, and others, lining the lobby area and on the way to the spa. There is much more, but I won't partake, and will probably never know about it.
My stay was honestly really great. I got sick as soon as I arrived, and spent the week in my room. The staff was just absolutely amazing to me. They realized I was not well, and made many attempts to make me comfortable. The Housekeeping staff repeatedly brought fresh oranges to my room (Vitamin C!!!) and loaded me up with tons of bottles of free water and bananas and apples every day. They offered me Tea and even to retrieve some cold medicine for me if I needed it. Truly wonderful service.
Room service is insanely prompt, delivering full meals within 15 minutes consistently. They sell an electrical adaptor in the wetbar, but you can call housekeeping, and they'll send one to your room for free. I requested two and got them without question.
My only minor criticism echos one I read in another review here. For some reason the daytime Room Service chef isn't as good as the night time one. Its noticeable. Burnt toast, overcooked french fries, runny eggs (literally), and bacon that for some reason smelled like bad fish. Early mornings and night time chef are amazing. Whoever does lunch is of a different caliber.
Staying here isn't cheap, but don't make the mistake of thinking that $110 a night in Macau will get you something nice. Until this city has really begun to grow, there are a lot of hotels from the "dirty days" still fully in operation, and the health hazard black mould problem everywhere will shock you. I spent two nights in a cheaper hotel first, and I believe this is exactly why I got sick. Spend the money and enjoy your stay in Macau.
- Official Description (provided by the hotel):
- Modern 18-story waterfront hotel with elegantly decorated interior, situated near the Outer Harbour seawall. ... more less
- Reservation Options:
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- Also Known As:
- Grand Lapa, Macau Hotel Macau
- Macau Mandarin Oriental
- Mandarin Oriental Macau Peninsula
- Mandarin Macau Peninsula
- Macau Peninsula Mandarin Oriental