Me and a friend stayed two nights at Sheraton Macao in December '13. We took the ferry from HKG international to Macao and catched the green cotai central bus from the macao ferry terminal. The transfer to taipa island was fast and free of charge. Checking in at one of the main front desks was not complicated at all and super friendly. The young lady also gave us a short introduction of the main sections of the hotel complex. Special thank to a german guy from the front office team. He also took care of us during the check-in procedure b/c we were germans too.
We stayed in fairly huge deluxe suite with two bathrooms, one big living room, a tv room and a sleeping rooms with two separate beds. The suite was quite nice with lots of space, excellent beds and a state-of-the-art media system. Actually we both didn't liked the view, cause the rooms face the opposite hotel towers.
We ate breakfast at the sheraton club lounge and dined once at "Bene", the italian restaurant which is within the shopping mall. The food was more than alright and we especially enjoyed the atmosphere within the club lounge.
We definitely have to state that everybody at the Sheraon Macao was more than friendly. We got a smile at every spot and especially liked the check-in and check-out process. The staff was friendly, accurate and helpful. They made us feel like valuable customers.
We will definitely come back!
- Official Description (provided by the hotel):
- Sheraton Grand Macao Hotel, Cotai Central is the largest hotel in Macao with 4,001 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts’ largest hotel and Sheraton Club worldwide. Spread over two towers (‘Sky’ and ‘Earth’), Sheraton Grand Macao Hotel, Cotai Central offers three signature restaurants, a lively lobby lounge, extensive function space, Shine Spa for Sheraton, three outdoor swimming pools and a new holistic approach to fitness with Sheraton Fitness. With its central location, modern facilities and friendly world-class service, Sheraton Grand Macao Hotel, Cotai Central is your ideal choice to experience the diverse and colorful culture of this unique city. ... more less
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