We caught the free shuttle from the Taipa Cotai ferry and were rather dismayed to see queues of people at the check in, however before we joined the queue we were guided to another desk where there were only about 5 people ahead of us. The extra large queue was for SPG customers only, so we were very happy we weren't one of the Special Privileged!We had booked a kingsize room as part of a deal which was very comfortable and quiet plus we had a nice view down over the swimming pools.I have to say the best part of our room was the lovely comfy bed and snugly duvet. Probably the most comfortable hotel bed we have ever had.Breakfast was included in our deal and the buffet had something for everyone. I would also like to thank the young man who showed us to our table, for going out of his way to get me a decaff coffee.When I asked, the two who were serving coffee they said no they don't have it but the young man said I will get you one. I'm not sure where he went as he was gone for awhile but came back with a piping hot cup of decaff. Great service! One of the things that was confusing was trying to find the right lift to go to our 16th floor. We finally got it sussed on the second day.We had a great stay here and would come back again but if you are looking a place with a bit extra of the wow factor maybe one of the other Hotels on the Cotai Strip may suit you better.
- Official Description (provided by the hotel):
- Sheraton Grand Macao Hotel, Cotai Central is the largest hotel in Macao with 4,001 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts’ largest hotel and Sheraton Club worldwide. Spread over two towers (‘Sky’ and ‘Earth’), Sheraton Grand Macao Hotel, Cotai Central offers three signature restaurants, a lively lobby lounge, extensive function space, Shine Spa for Sheraton, three outdoor swimming pools and a new holistic approach to fitness with Sheraton Fitness. With its central location, modern facilities and friendly world-class service, Sheraton Grand Macao Hotel, Cotai Central is your ideal choice to experience the diverse and colorful culture of this unique city. ... more less
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