We booked the Sheraton Presidential suite for my friend's hen party in Macau and dealt with Nick Lam. The suite and facilities in the hotel were fantastic and just what we needed for our group. The service Nick and his colleagues provided was second to none, from the get-go Nick was in constant communication, followed up and answered the many questions I had. Nick always came up with solutions and ideas to make the weekend as memorable as possible and nothing seemed like too much trouble. Over the weekend itself (I have no idea how he managed to do this given he must have had so many customers to attend to) he always seemed to be present and visible and I didn’t once have to try and find him or track him down. He kept in constant communication, always checking in if everything was ok.
I would highly recommend the presidential suite and using this hotel for group stays. I would also highly recommend using this hotel if you're going on a family vacation, couple or just with friends. The rooms and facilities are great and the staff very helpful and the hotel is close enough to all the action.
- Official Description (provided by the hotel):
- Sheraton Grand Macao Hotel, Cotai Central is the largest hotel in Macao with 4,001 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts’ largest hotel and Sheraton Club worldwide. Spread over two towers (‘Sky’ and ‘Earth’), Sheraton Grand Macao Hotel, Cotai Central offers three signature restaurants, a lively lobby lounge, extensive function space, Shine Spa for Sheraton, three outdoor swimming pools and a new holistic approach to fitness with Sheraton Fitness. With its central location, modern facilities and friendly world-class service, Sheraton Grand Macao Hotel, Cotai Central is your ideal choice to experience the diverse and colorful culture of this unique city. ... more less
- Reservation Options:
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