When you choose to stay in Macau, most would stay in the Cotai Strip. This is where all the action is happening since most hotels such as the Venetian, Conrad, Grand Hyatt, Holiday Inn, Four seasons and the Sheraton has marked its place. The Cotai strip is also famous because it is where all the new family orientated casinos are and also home to the exhibitions and performances like the house of dancing water. In this strip, you will find mega malls, casinos and restaurants of all sorts to meet your earthly cravings. To me , although the Sheraton was located at the end of the Cotai Strip, its price compared to other hotels are competitive and the fact that all malls are within walking distance makes Sheraton a good stay.
Getting to the Sheraton
If you arrive from Hong Kong or China, there are free shuttle buses that take you there. If you arrive by plane, there are also bus services that take you there as well. The ferry terminal and the airport is located in the same area. It will take about 5-10minutes to get there. Macau is a very small place.
The design of the Sheraton is mainly based on wood. as you arrive you will be greeted by an entrance that reminds you of Indonesia, for some reason, the entire hotel is built around the theme of rain forest which does not match with Macau. All around the hotel, you find rocks, waterfalls and fake plantations that try to make you feel like you are in a forest. I am not entirely comfortable with this, but considering the venetian is trying to recreate a really fake venetian environment, the Sheraton's aim at creating a funny world is accepted.
As with all hotels with a Casino beneath it, do not expect warm greetings or a lobby where you can sit and relax. In fact like other Macau hotels with a Casino, there isn't a lobby, you enter and there you are diverted to the check in or Casino or mall areas. It's like the Marina bay Sands of Singapore. There is a small lobby which is available for SPG members only. Or you have to order something at the cafe next to the SPG (starwood preferred guest) area. At the ground floor, its busy, you have people from other hotels entering this place as with other hotels in the Cotai strip.
Underneath the hotel is a major shopping centre, and a casino. The shopping centre is built within the hotel, so you can access to luxury stores within seconds. There is a food court on the third floor and fast food stores like Mcdonalds as welll. It's pretty balanced out but don't expect prices on the food court to be cheap. If you want real good food, go to some local Macanese restaurants or dine at the Sheraton Feast for nice buffets.
It was quick and efficient, a few questions, and within 5 minutes, I was checked in. There are two towers; the sky or the earth tower. 1000MOP or HKD (150 USD) was required as deposit and then we were allocated our room. FYI, check in was at 2pm, and official check out is 11am.
Since there are so much people traffic, there are security guards at the elevators reaching towards hotel rooms. Whenever you walk past these areas, the guards would ask you where you are going and by showing your card you would be allowed in. These guards replaced the lift security mechanisms. When you enter in the lifts, there is a slot for the hotel card which is suppose to be the security mechanism but i guess Sheraton decided a human guard is more secure.
Most rooms will face another hotel or the adjacent tower. Not much of a view. We had a king size bed room and the rooms were clean and respectable. However, as a five start hotel, I did expected a pantry. Instead, the kettles and glasses were underneath the TV stand and I had to make my coffee at the study desk which was the only area available. Everything else is standard. You get a standing shower and a bath tub in the bathroom.
Free Wifi? forget it.
We logged in and in order to access the net, you will have to pay. They charge by day or hour. And if you want to make a local call, it will cost you as well. So for me, I just used roaming calls.
Well, It's a bargain, there are various promotions going on at the moment. IN HK, we were offered 300 dollar coupon on shopping and dinning. The shops available apply to other hotels such as the four seasons and the venetian. The price itself is competitive, and if you are here to explore Macau, the sheraton does its job since its location is strategically located in the cotai strip where you can visit the Coloane in a matter of 20 minutes and travel to the main island on taxi at about 70MOP HKD, (10USD).
Most of my dining happened at the Sheraton "Feast" restaurant. This is the buffet restaurant and its buffet is recommendable. For a lunch buffet at around 178 MOP, we had lamb, roasted pork , African chicken, Indian Naan with chicken , fish and grilled salmon. I can't name it all but the selection was good. If you do dine here, do it quick since the Sheraton is doing loads of special offers to certain credit cards. We tried to get a buffet dinner the next day only to know that it was fully booked!
The Sheraton lounge at the ground floor offers spirits and wine, but really other bars are a stone throws away since all mega hotels are adjacent. Furthermore if you wanted to locate a convenience store, i am afraid you will find it difficult. It's advisable to get all your cravings or buy then from the convenience stores at the main island since the Cotai strip does not offer convenience stores.
Another point worth noting is that the Sheraton will have regular shows at the lobby like people dressed in special themes (I.e. Stonehenge, or terrocata warriors ) which is really a surprising way to light up the trip.
The Sheraton not only offers travelers free shuttle service to the ferry terminus , they also have shuttle bus services to other hotels like the galaxy. This is helpful because hotels like the Venetian and the Galaxy offer free shuttle bus service to touristy areas of Macau saving you money while you check out other cool malls.
All in all I would recommend the Sheraton for its location, pricing and swiftness in checking in and out
- Official Description (provided by the hotel):
- Sheraton Grand Macao Hotel, Cotai Central is the largest hotel in Macao with 4,001 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts’ largest hotel and Sheraton Club worldwide. Spread over two towers (‘Sky’ and ‘Earth’), Sheraton Grand Macao Hotel, Cotai Central offers three signature restaurants, a lively lobby lounge, extensive function space, Shine Spa for Sheraton, three outdoor swimming pools and a new holistic approach to fitness with Sheraton Fitness. With its central location, modern facilities and friendly world-class service, Sheraton Grand Macao Hotel, Cotai Central is your ideal choice to experience the diverse and colorful culture of this unique city. ... more less
- Reservation Options:
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