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“Amazing place”

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Conrad Macao Cotai Central
Ranked #1 of 95 Hotels in Macau
Certificate of Excellence
Te Awamutu, New Zealand
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing place”
Reviewed March 9, 2014

This place is beautiful, enormous, with lovely big rooms, and lovely bathrooms!
The breakfast was amazing.
Once all the other Cotai strip casinos are finished, this place will be incredible!
The staff are fabulous and very attentive.
I would have loved to have had more time to enjoy the pools and health centre.

Room Tip: I would imagine they're all pretty good!
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  • Stayed February 2014, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 14, 2014
Dear Kelly D,

Thank you for your nice review! I am thrilled that you were delighted with our luxurious guestrooms and pampered in our lovely bathrooms. Thank you also for recognizing the fabulous and attentive service provided by our Team Members, it is nice recognition for the team. We will look forward to welcoming you back at Conrad Macao and I hope you will have more time to try our Bodhi Spa that is fabulous during your next visit.

Kind Regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,116 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Hong Kong, China
Level Contributor
99 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 8, 2014

The hotel rooms are spacious and comfortable, but there are nearby is still under construction , it is affecting environment , then breakfast in general, do not eat it anyway.
Room not provided free wifi only in lobby if has this service in room be better.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mimi_smile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 9, 2014
Dear mimi_smile,

Thank you for your review. I am glad to read that you enjoyed the comfort of our luxurious rooms. Your feedback related to the free Wi-Fi in the guestroom will be taken into account. It is true also that the Cotai Strip is still booming and developing in order to provide additional entertainment and hospitality experience. Thank you for your patience. We will look forward to welcoming you back.

Best regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 8, 2014

Outstanding centrally located property, with excellent view from our higher floor room, especially during the night. Spacious, nicely done room. Hotel staff was really over enthusiastic customer focused to help you for virtually every thing - from sight-seeing suggestion to shopping suggestion. As it was Christmas time, the decoration was just awesome. Great experience.

Room Tip: Higher floors will add flavor to your viewing experience.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ceeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 9, 2014
Dear ceeam,

Thank you very much for your nice review, it is greatly appreciated. Apart from all the comfort, amenities and location that Conrad Macao has, the most relevant is our team members who deliver flawless and intuitive service to each and every guest and ensure that they have a great experience. I thank you for recognizing that.

We will look forward to welcoming you back.

Best regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsborough, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2014

I normally stayed at Four Seasons Hotel Macau before Conrad Hotel Macau opened in 2013, now my new Macau address is Conrad Macau after 4 stays, my personal opinion it is the best especially treating the Hilton Honors Diamond members. Their executive lounge "was" the best in the business before they shut down last year for remodeling, can't wait for the reopening later this year and hope it is about the same.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 9, 2014
Dear Raymond W,

Thank you for your review and your loyalty! Our entire team is dedicated to deliver flawless service and keep the number 1 position in Macao. Our new Conrad Club Lounge will open very soon with great view and luxurious amenities. We will look forward to welcoming you during your next stay with us.

Kind regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle NSW Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 6, 2014

My husband and I were lucky to stay at this magnificent hotel for 4 nights last week! The hotel rooms were amazing, the bed comfy and the bath so relaxing! At night the view was amazing looking out at all the other casinos lit up!

In reception there is a lovely bar with reasonably priced drinks and a good slection of food. The staff here were lovely and very patient with us - we were often there with up to 6 couples all needing to pay seperate nothing was a drama for them!

We did have have an issue with the toilet blocking a number of times - having said this the issue was always resolved within 10minutes and we were compinsated with free internet for the inconvnience so we really can't complain!!!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hol_and_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 9, 2014
Dear hol_and_b,

Thank you very much for your review, it is greatly appreciated. Apart from all the comforts, amenities and location that Conrad Macao has, the most relevant is our team members who make the guest comfortable and ensure that they have a memorable stay. I am glad that we were able to accomplish that. I am sorry for the inconvenience you experienced and thank you for your feedback. We will look forward to your return.

Kind regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 6, 2014

Great service and amenities. Rooms were 5 star quality. Business travel but prices seemed reasonable. Highly attentive staff, all spoke english very well (a few words in mandarin goes a very long way in getting an extra smile), the staff were very outgoing.

  • Stayed February 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ssmark2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 9, 2014
Dear ssmark2k,

I am thrilled to read that you had a great experience with us at Conrad Macao. Thank you for your review and amazing remark about our Team Members! We will look forward to welcoming you back.

Kind regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 3, 2014

I have stayed in many places in macau . But have to say this is the best stay I ever had .Fantastic staff , fantasic rooms , Fantastic location. From check in to check out. I really need say no more. Book here its awesome ..

Room Tip: From what I saw there cannot be a bad room in this hotel.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review, March 5, 2014
Dear Keith R,

I am thrilled to read that you had a fantastic stay and experience with us at Conrad Macao! Thank you for your review and recommendation. We will look forward to welcoming you back.

Kind regards,

Meridith Beaujean
Executive Manager
Brand Compliance, Quality & Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Macao Cotai Central

Property: Conrad Macao Cotai Central
Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 95 Hotels in Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Macao Cotai Central 4*
Number of rooms: 654
Official Description (provided by the hotel):
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 
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