Booked a party of 3 rooms for a family vacation. Mum and I are Gold HHonors so both our rooms got upgraded to a nice suite, and our friend's room was upgraded as well. The suites are huge and overlooked the City of Dreams. While the lobby area (which joins 3 hotels in Cotai Sands) was confusing to navigate at first, help from the Guest Relations people were readily available. Everyone from the boys holding the door open to you, to the extremely helpful and very accommodating concierge, to the front desk people were faultless. Breakfast was extensive and even came with a carving station (baked ham!).
Used the spa for a massage on my first night there. It was excellent.
We planned to celebrate the birthday of one member of our group, and Conrad arranged for a cake.
If I have to nitpick (though I suspect this is of no fault of Conrad, but of Cotai Sands), that the shuttle bus driver could perhaps do with more training. He's grumpy, grouchy and gives the aura that you are a nuisance to him.
Will definitely be back. Best hotel I've stayed in at Macau thus far!
(On a sidenote, I visited the Venetian across the road, which is connected to Cotai Sands by an air-conditioned bridge, and is a nice 15-minute leisurely stroll. I've stayed at the Venetian a couple of times in the past, but it has since become a brass, market-like scene with tourists from China filling every corner of the lobby. I'm actually glad I chose the Conrad which is like an oasis compared to the Venetian!)
- Official Description (provided by the hotel):
- A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more less
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