I selected this hotel for stay from 2 to 4 Jan 2013. The physical aspects need no elaboraton as it is of excellent Conrad standard. Got nice room (1220) with a stunning view of winter special light n laser show at Venetian.
What makes this hotel so remarkably special is the attentive n personalised services rendered by a dedicated concierge team. Edmund, the Chief Concierge, sent a friendly note to welcome me before my check-in date, n offered me some helpful tips after learning that it was our first time to Macau. He also promised to pass me some guides on Macau, which I received promptly once he knew I checked in at the counter. Edmund has provided a few nice eating places (which I could not possibly cover all during the short stay, n I will cover the rest at the next visits!)
The check out was a smooth process , n thanks to the Concierge team for helping us buy the ferry ticket to.Hong Kong. Herbert from the Concierge sent us off making sure that we were in the right queue for the coach departing for the ferry terminal.
The best concierge service I have received thus far. A team of dedicated staff (edmund, jennifer n herbert, just to name a few) who were Very attentive to our needs, n go the extra mile of delighting us n making our stay at the hotel a wonder experience! I would also like to compliment all security staff at the hotel lift lobby whom I meet, they not only make us feel very safe, but were also very friendly!
- Official Description (provided by the hotel):
- A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Priceline, Expedia, Booking.com and Travelocity so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.