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“Awesome Hotel”

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Holiday Inn Macao Cotai Central
Ranked #17 of 94 Hotels in Macau
Certificate of Excellence
Reviewed March 15, 2013

This is a new hotel in a great location. Inexpensive room tariff rates. Less than 10 mins ride on courtesy shuttle coach from airport. Immaculate room, comfortable bed with excellent bathroom amenities. Our anniversary trip to Macao as well as first time staying with Holiday Inn. We were highly impressed by accommodation including courteous, efficient check-in and PR staffs. All conveys a willingness to help with attentiveness to customer needs. Great value for money, we hope to be back for our next anniversary trip.

Room Tip: Ask for Higher floors to enjoy spectacular colorful lights
  • Stayed: October 2012, traveled as a couple
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Thank leslie o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 18, 2013

Thank you very much for choosing to stay at Holiday Inn Macao Cotai Contral. It was a true pleasure to read that you were happy with your stay and are planning to revisit us for the next anniversary. We look forward to welcoming you back again soon
Best regards
Ernest

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Reviews (1,465)
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834 - 840 of 1,465 reviews

Reviewed March 14, 2013

Spent 1 night here in March 2013 and was blown away by the service from start to finish. Checking in at the Priority Club counter involved no waiting in line and I was greeted by a very enthusiastic and chatty Receptionist. A request for late checkout until 4pm the following day was met with a helpful response and accepted. I stayed in a junior suite on 28th Floor that was very spacious and comfortable. As I was out most of the time I did not use the facilities, though noted that there is everything available that you can imagine leisure-wise. Restaurants for this hotel plus others that are connected in the City of Dreams can all be signed for regardles of which hotel you are resident. Choices are wide, and the selection of sliders I had at the Conrad's Lobby Lounge were delicious...especially the one with foie gras on top. Later in the day I availed myself of the 2 complimentary beverages in the Holiday Inn's Lobby Loung, choosing 2 large glasses of Tsingtao beer. The hotel's location is excellent among the Cotai Strip, and only a 5-minute drive from Taipa ferry Terminal and the airport. The value was also excellent at MOP980 (US$125)++ compared with other quotes I got before booking. No question I will stay here again.

  • Stayed: March 2013, traveled solo
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Thank CPSBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 18, 2013

Thank you very much for writing a review following your recent stay with us. We are pleased to know you were happy with your stay. Our team are always ready to build one of Great Hotels Guests Love. We look forward to seeing you at the property soon.
Best regards
Ernest

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Reviewed March 14, 2013

When you arrived at the hotel entrance everyone from door man to the reception,you are greeted by friendly staff and with a smile.I have stayed in this hotel several times and each time they are faultless.Although the lift to the room are bit way off,but you have friendly bell boy taking your luggage and talk to you along the way to the lift.The room is spacious and clean.The best part are you can have a choice of soft or firm pillow which i had never seen in other hotels.This hotel is located in the prime cotai area and there are no lack of restaurants and entertainment.This hotel also provide free bus service to several places like the border gate,where you can see the old days Macau.

Room Tip: Ask for higher floor facing the Venetian you will get a beautiful view in the nights.
  • Stayed: March 2013, traveled with friends
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Thank OniOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 18, 2013

Thank you for your comments on your recent stay. We are delighted to hear that you were satisfied with our services and facilities. I am particularly glad to receive positive feedbacks from returning guest like you. We look forward to your next visit.
Best regards
Ernest

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Reviewed March 13, 2013

stayed in this hotel with my wife on June 2012. New and grand hotel and comparatively cheaper than other hotels of the same category. Simple and effective check in, good service from all the staffs and very very good and comfortable rooms. The swimming pool was extremely good.The staffs went out of the way to help us. The location is perfect. The only minus point is regarding its breakfast restaurant. The restaurant was quite far and it was difficult to locate, moreover it was a chinese bbf. But anyway, highly recommended hotel, i am again staying here for 2 nights on 31st of March; looking forward to it.

  • Stayed: June 2012, traveled as a couple
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Thank Rabi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 14, 2013

Thank you for your comments. We are delighted to know that you had a great stay with us last year and you are visiting again later this month! Our team and I look forward to seeing you soon at Holiday Inn Macao Cotai Central. At the meantime if I can be of any assistance, please feel free to contact me at ernest.cheng@ihg.com
Best regards
Ernest

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Reviewed March 11, 2013

Good hotel and beautifully design.
Newly build and very comfortable - a high standard Holiday Inn.
It is also very convenient to visit most of the tourist attractions in Macau.

The negative side is that there is a HUGE casino at the lobby and next to the reception.
It was so chaos when load of Chinese Tourists arrived - nightmare and extremely noisy!
If I didn't get to check-in on a special line - I will have to wait for a least one hour to get to my room.

  • Stayed: July 2012, traveled with family
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Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 12, 2013

Thank you for your comments. We realize you have many choices when it comes to lodging and we sincerely appreciate your choosing Holiday Inn Macao Cotai Central. We are glad to hear that you are satisfied with our facilities and design. We regret to know that you experienced crowds during check-in. Rest assured that this was only occasional and will not deter you from visiting us again. We wish to welcoming your return soon.
Best regards
Ernest

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Reviewed March 11, 2013

Went Macua for honeymoon in Jan 13. Upon reaching hotel, immediately like the scent of the hotel. Check in was fast, the room was clean & quiet. Knowing that we are on honeymoon, the hotel even decorate the bed & have greeting card & snacks to welcome us. We even choose to dine in breakfast in the room and the food spread for 2 was extremely huge for us.

Due to busying arranging wedding stuffs, we did not made any plans for the 4day3nights trip to Macua. We went down to the conceige almost daily (night time) and ask for advise and the staffs were always so ready and friendly. They even go the extra mile by giving us travel tips/best timing/nice food etc. the whole experience was most memorable.

I would go back again to the same hotel if i were to go macau again..

  • Stayed: January 2013, traveled as a couple
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2  Thank Gwyne_mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 11, 2013

Thank you for choosing to stay at Holiday Inn Macao Cotai Central. We are delighted to learn that you have a pleasant stay with us. Our Concierge and Front Desk team are also very happy to know that they have contributed to your enjoyment of the stay. We wish to seeing you again soon should Macau be your next destination.
Best regards
Ernest

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Reviewed March 7, 2013

One of three hotels in the new Cotai Sands complex directly opposite the Venetian and adjacent to City of Dreams on the Cotai strip. The complex also houses a Conrad and Sheraton and has extensive atriums, pools, restaurants and lounges as well as a couple of casinos. A covered walkway connects to the Venetian.

Booked a superior suite which provided a large bedroom, separate large living room, 2 flat screen TVs, a huge bathroom and even a separate powder room off the living room!

Room service was very good and reasonably priced. Complex also includes a food court as well as number of restaurants and even a Maccas.

Our booking included breakfast or lunch at Yum Cha restaurant which was a tad disappointing. No rattling food trolleys here - you tick boxes to select one item per person from a number of categories such as steamed buns, congee, noodles etc then the food is delivered (piece by piece for smaller items – don’t be expecting 2 or 3 siu mei in your little steam basket - you get one!). Quality okay but more a cafeteria than restaurant.

Very impressive pool area with a number of nice pools and spas and plenty of sun lounges – we were the only ones brave enough to test the water during the Macau ‘winter’ but the pool was heated and enjoyable as was the spa. Nice outlook over the Cotai strip and deluxe change room facilities, food and drink service.

Used the lobby lounge a couple of times and the food, drinks and service were very good and reasonably priced – there is a nightly happy hour between 5 and 8.

Staff are well trained and very willing to help.

While the hotel can benefit from a little fine tuning overall it’s quite amazing and great value

  • Stayed: January 2013, traveled with family
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Thank dazza66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this reviewResponded March 11, 2013

Thank you for feedback. We are glad to hear that you enjoyed the service and value during your stay. We have also shared your comments with department heads concerned for future improvement. Should Macau be your next travel destination, we wish to see you again at Holiday Inn Macao Cotai Central
Best regards
Ernest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 94 Hotels in Macau
Price Range: $106 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
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