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“Another great hotel next to City of Dreams!” 5 of 5 bubbles
Review of Holiday Inn Macao Cotai Central

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Holiday Inn Macao Cotai Central
Ranked #16 of 94 Hotels in Macau
Certificate of Excellence
Hong Kong
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Another great hotel next to City of Dreams!”
5 of 5 bubbles Reviewed February 19, 2013

Stayed here just for 1 night on a weekday in Jan 2013. The hotel in one of the 3 (Conrad, Hyatt). The cheaper one among the 3 hotels. It is located next to City of Dreams (5 minute walk) and opposite Venetians.
Check in was quick as I am the PC Platinum member with a free room upgrade. Service is good and receptionist knowledgeable. Room was clean and big, nice decor and with most amenities. Free Wifi in room and in the lobby.
The new shopping mall next to the hotel is great for adult and kids as there is a toy/clothing store on the top level next to the food court. Less crowded compared to the Venetians and had lots of choices for food. Opened till 10:30-11:00pm.
Shuttle bus to major areas of Macau and other hotel casinos.
Visited the Titanic and Human Body Exhibition (remember to buy the package tickets which were much cheaper).

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mushroom12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 21, 2013
Thank you for choosing to stay at Holiday Inn Macao Cotai Central. Our Gold and Platinum Priority Club members are entitled to free in-room internet access since January 2013. We are delighted to hear that you enjoyed the benefits and the service. Look forward to welcoming you back in the near future
Best regards
Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,296 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
jakarta
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

I only have pros during my stay here :
Bed Room : superb
Bath Room : great
Lobby : Very Nice ( also free wifi in the lobby )
Location : great ( 5 mins walk to Venetian )
Breakfast : great
Price : perfect

If I visit Macau again, I'll definitely stay in this hotel again !

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jessicajohana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 17, 2013
Thank you for your review. We are delighted to learn that you have a pleasant stay with us. We will strive to create Great Hotels Guests Love. Look forward to welcoming you back in the near future should Macau be your next destination.
Best regards
Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Level Contributor
168 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

Have stayed twice at the new Holiday Inn Cotai Strip. I enjoy platinum status with Holiday Inn so I do get the VIP treatment. If you are using points this property is MUCH newer than the Holiday Inn Downtown. Of the major brands this new complex is the one that will allow for point stays in Macau. There is a Conrad Hilton, Sheraton and Holiday Inn. Points were just 15K for a night which is reasonable. There are a ton of restaurants to chose from. I like North for dumplings the best. The buffet at the Venetian across the street is much better than Orbit buffet as the shrimp are larger and the food just plain better.

If you gamble get a rewards card and go to the sands reward desk to better understand the benefits. Took a couple of trips to really get it, but once I did I got $500 HK per day in food vouchers (redeem after you play and they are good for 24 hours...know the restaurant you want to use it at though) and FREE play loaded too. There are no alcholic drinks in the casino, but the servers come by with soda, water, coffee, tea and warm milk!

I went during Chinese New Year and made it to the firework area...not the big show...the place where you buy what you want to shoot off yourself! There is a station on both the Taipie (spelling?) side and the main island near the tower...it is WILD! You don't have to buy much since the locals buy like crazy and set it all off next to you! Very loud and very fun...pyromaniacs will think they died and went to heaven! Some folks buy 30 foot stings of big firecrackers which are "lynched" like a hanging from huge triods and set off! You can't take anything out of the area once you buy it. It is well attended by fireman, safety personal and police. Its a riot! Go at night around 6-9 for a great show during chinese new year. If you're in town now...GO!!!!

The Holiday Inn is not as daunting at the Venetian which is across the street and triple the price. Lots of promotion for the Holiday Inn and its well run and clean. Stay there and go across to the Venetian for the shopping and buffet. You'll save a ton!

Room Tip: If you can upgrade to a suite they are very nice! Ask for extra towels in your room. Tip the mades a...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pompui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 12, 2013
Kung Hei Fat Choy! We are delighted to hear that you spent the Chinese New Year holiday with us. It is one of the biggest event in the city, during which visitors can enjoy a variety of shows and activities, including firework display and parade. We wish to welcome you back at the property again when you can experience a different aspect of the city.
Best regards
Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Level Contributor
101 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed February 8, 2013

This Holiday Inn is new and located right across from the Venetian and Hard Rock in the Cotai area . The room I had was super clean and the check in/out process was smooth.

The hotel is connected to several others, with casinos and shops all interconnected... not a stand alone Holiday Inn.

The included breakfast was FANTASTIC! In fact- we joked about coming back just for the breakfast.

Great value.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank eldeesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 11, 2013
Thank you for your feedback of your recent stay. We are delighted to hear that we have exceeded your expectation. Look forward to welcoming you soon in the near future
Best regards
Ernest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

We stayed for a relaxing stay my husband and I in this modern and new hotel with a combination of asian and western style. The location it was in the Centre of the Casino and we were happy to stay away from the city center, they offer us a free shuttle bus to the city and airport and we find many eating options in the hotel area. The room was very spacious and very beatifull and I must say that I finded the best housekeeping I could imagine.
Special Tip to all the staff!!, specially the front desk!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 4, 2013
Thank you for writing us review on your recent stay. We are glad to hear that you enjoyed our location and services. Our Front Office and Housekeeping teams are very delighted to know that they had impressed you. We will continue to thrive and look forward to seeing you again soon
Best regards
Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 1, 2013

Large hotel in Cotai, Macau. I counted 480 paces from my room to reception (group check-in counter)! Almost half a kilometre! As with other hotels in the Cotai area, this hotel caters for thousands of guests daily. It's an unusual design in that the main restaurant (for breakfast) is located in a shopping mall, giving a feeling that it's not in the hotel at all. Arrival at the hotel was challenging as the coach driver was unsure of where to park for group check-in (back door entrance). Once in the hotel, the next challenge was to find the elevators to the rooms - it's necessary to walk through the shopping mall and atrium to a corridor that leads to either the Holiday Inn or (if you take a wrong turning) to the Conrad Hotel's rooms. Once inside, the rooms are well appointed, clean and comfortable. It's a further challenge to get a taxi as the taxi queue seems shared with other hotel properties and some exit doors seem locked and alarmed - almost as if the architects had one idea, but operations staff have others. This is a hotel that is great once you've got used to "how it works", before that have fun with the challenges it presents!

Room Tip: Ask for a room near the elevators to avoid a long trek!
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Hotel_Inspector_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 4, 2013
Thank you for your feedback. We are pleased to hear that our room is clean and comfortable. Our hotel is located at Sands Cotai Central that is one of the largest shopping complex. It's advisable to have a pair of comfortable shoes to enjoy the excitement here. Thank you for choosing to stay at Holiday Inn Macao Cotai Central. We look forward to welcoming you back again soon.
Best regards
Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2013

Beautiful and comfortable hotel. With a quite funny service staff; telling a norwegian to watch out for the cold macauan winter. +11*C doesn't feel like winter when you're used to a winter with -11*c. They macauen winter felt like pleasant spring temperatures. Great time to visit macau. Not to hot, not to cold. Just right. The hotelroom was great were they even had the choice of soft and hard pillows..

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paal_Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review, February 4, 2013
Thank you for your review. We are glad to know that you were pleased with our room design and services. The choice of hard and soft pillows has been one of our most popular features. Thank you for choosing Holiday Inn Macao Cotai Central. We look forward to welcoming you back again soon.
Best regards
Ernest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Macao Cotai Central

Property: Holiday Inn Macao Cotai Central
Address: Senhora De Esperanca S/N Taipa, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 94 Hotels in Macau
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
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