We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Okura Macau
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Parking
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,705)
Filter reviews
1,705 results
Traveler rating
1,214
339
90
32
30
Traveler type
Time of year
LanguageAll languages
More languages
1,214
339
90
32
30
Show reviews that mention
All reviewssuperior suitejapanese stylewave poolgalaxy complexsauna roomcakeexecutive floorbottle of red winesteam showertea setgrand resort deckanniversary celebrationhealth clubbirthday cardchoose this hotelother hotelslobby lounge
FilterAll languages
Updating list...
668 - 673 of 1,705 reviews
Reviewed July 19, 2014 via mobile

It has been a great service by the hotel. The staff greet you in a friendly manner. Also, the hotel has a quiet and nice environment. Spacious room makes you feel relaxing. Thanks for providing such a great experience in my birthday month trip.

Stayed: December 2013
Thank Sunny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OkuraMacau, Guest Relations Manager at Hotel Okura Macau, responded to this reviewResponded July 20, 2014

Dear Sunny C,

Thank you for commenting on your recent stay at Hotel Okura Macau. It is great to know that our hotel's serene environment, spacious rooms, and friendly staffs are to your liking. It is our pleasure to have given you a great experience during your trip.

We sincerely hope that you will have another opportunity to visit us again in the near future; it would be our pleasure to show you exceptional service again.

Hotel Management
Hotel Okura Macau

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

I am surprised it is not the #1 hotel in Macau.
Stayed in this hotel for a conference in 2014.
Was a really good experience.
Room, services and everything are first class. And service is always the biggest selling point for Okura. The only thing that I do not like is the mainland China visitors of the casino.

Minor flaw noted
- Breakfast choices are not enough

  • Stayed: March 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Form1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OkuraMacau, Guest Relations Manager at Hotel Okura Macau, responded to this reviewResponded July 20, 2014

Dear Form1a,

Thank you for praising Hotel Okura Macau. We are extremely pleased that you fully enjoyed our hotel and its facilities; we are especially proud of our staffs service performance because, like you mentioned, they provide first class service. It is heart-warming to know that you found our hotel to be so praise-worthy. In regards to the breakfast selection, we are steadily improving the breakfast items to better suit our guests' tastes.

We hope that you will visit Hotel Okura Macau again in the near future.

Hotel Management
Hotel Okura Macau

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

very good stay experience; the king bed room was big and tidy; sunlight could be totally blocked even in the a sunny afternoon. This gave excellent sleeping environment.
considerate service for birthday celebration; good cake and macaron; the wine may be good but we didn't try.
nice staff, nice breakfast buffet

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Li T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OkuraMacau, Guest Relations Manager at Hotel Okura Macau, responded to this reviewResponded July 10, 2014

Dear Li T,

Thank you for commenting on your recent stay at Hotel Okura Macau. We are excited to hear that you came to celebrate your birthday with us. It is quite pleasing to know that you enjoyed the birthday gift and the breakfast food selection from our hotel. We strive to provide a variety of foods to cater to all of our guests' tastes.

We look forward to your next visit to Hotel Okura Macau. It is pleasure to help you make more unforgettable memories at our hotel.

Hotel Management
Hotel Okura Macau

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

Skywave pool is excellent ,good management.
All staff has good service and cheerful.
I registered Okura club online and they provided me special check in at executive centre without waiting .
Also ,as my trip purpose is to celebrate my son's bday . They offered me a free cake ,juice and snacks for my son .
I am very satisfied with my stay in this hotel . They really put service with heart .

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PikTsang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OkuraMacau, Guest Relations Manager at Hotel Okura Macau, responded to this reviewResponded July 10, 2014

Dear A TripAdvisor Member,

Thank you for choosing Hotel Okura Macau for your recent stay in Macau. We are extremely delighted that you and your son had an enjoyable time with us. We hope that your son enjoyed the birthday gift that our hotel provided, it is a small token of our appreciation to our valued guests. Our staffs work hard everyday to provide our guests with the best hospitality in the industry.

It is our dearest wish that you and your loved ones will visit Hotel Okura Macau again in the near future.

Hotel Management
Hotel Okura Macau

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

This is not the first time staying in Macau hotel but I have to say that this is the best experience so far. Friendly and helpful staffs, clean and tidy environment, last but not least is the tasty food in Nagomi restaurant. My family and I is very satisfy while staying in Okura, surely will come back again in the near future.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Spancer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OkuraMacau, Guest Relations Manager at Hotel Okura Macau, responded to this reviewResponded July 8, 2014

Dear Spancer N,

Thank you for choosing to stay at Hotel Okura Macau as your preferred hotel in Macau. It is wonderful to know that you found our staffs to be friendly and helpful, enjoyed the environment of the hotel, and liked the tasty food served at our Nagomi Cafe on the ground floor. It brings great satisfaction to our staffs to know that our guests feel that they are well-taken care of and enjoy staying with us.

It is a great honor to know that you will continue to choose Hotel Okura Macau as your preferred hotel in Macau. We eagerly look forward to your next visit.

Hotel Management
Hotel Okura Macau

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews