When we arrived to check in they received travel agency notice you to cancel a reservation
No record of our reservation number
Could not find reason why cancel, we waiting check in over 30 mins
than we phone to travel agency ask what happens cancel my reservation and they said still have reservation
they check not cancel , we told the staff travel agency say they do not cancel this booking
Finally, over 45 mins hotel staff they say is computer system error !!!
- Official Description (provided by the hotel):
- As one of the three hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 50 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Priceline and TripOnline SA so you can book your Galaxy Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.