This is my first time in Macau; I can say that this hotel has a high level of customer service. All the staff I came across, either through phone or in person, were very helpful and responsive.
Hotel was flexible in accommodating my request. The suite was convenience, modernized and very comfortable bed. Breakfast was much better than what I expected and it was very enjoyable to have access to a huge wave pool. The location is great with free shuttle bus to Macau City.
Special thanks to Mr. Jerry John and Mr. De Sousa for a warm welcome. I will recommend anyone to consider this hotel if they should visit Macau.
- Official Description (provided by the hotel):
- Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more less
- Reservation Options:
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- Also Known As:
- Banyan Tree Macau Hotel Macau