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“PerrineR”
Review of Banyan Tree Macau

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Banyan Tree Macau
Ranked #4 of 95 Hotels in Macau
Certificate of Excellence
Hong Kong, China
1 review
“PerrineR”
Reviewed March 20, 2014

I have tried already few hotels in Macau but I know now where to go for my relaxing stay in the town !!

My break to Macau for the weekend has been enjoyable and memorable at Banyan Tree!
Suites are spacious, service is great and the staff is very friendly and make your stay more special.
I did really enjoy and I will definitely come back.

Thank you all, was superb ! Merci

  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with BanyanTree.com

Helpful?
Thank Perrine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review, April 3, 2014
Dear Perrine,

Thank you for taking the time to share a little of your recent stay with us at Banyan Tree Macau.

We are pleased to learn that our team were able to make your recent weekend relaxing, memorable and enjoyable, and look forward to having you return in the near future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,192 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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Jakarta
Level 5 Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 14, 2014 via mobile

The overall experience was amazing. We stayed there for 1 night but it was a night we might never forget. We stayed in the King suite, and the facility there was amazing. I love it all especially the ofuro and the indoor pool. The hotel also provide a free shuttle bus to go all around Macau. So we dont have to worry about how we're going to spend the day. The hotel also provides luggage deposits for free. So if you're checking out but you still want to go walking around the city, you could just put your luggage behind and take it later.

If you are not the traveller type of person you can just go around the shopping mall and casino below, which I think was the newest, cleanest casino in Macau and might the the most modern. All in all it's worth every penny spent. Good job.

Stayed February 2014, traveled as a couple
Helpful?
Thank jkaurranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 5, 2014

The hotel is really top rank, and it is evident from the moment you walk in and as you go to your room. The design is just exquisite. The room was really a suite, and one with a small lap pool! Everything was tastefully laid out, and there was really little else that could have been an improvement. The bathroom was grand to say the least. I had a room on a lower floor, which had a balcony but it wasn't as if one needed to escape the room. It was a room that made one not one to leave! Part of the Galaxy Complex, it was conveniently located to the casino and the F&B outlets of which there were plenty that catered to all walks of life. The complex even had a cineplex, which is a nice touch. The service level was treat, and breakfast spread was of a high standard. Ummm...the only downside? Well, it was rather pricey for a weekend stay, but you do get the best of the best, so live a little! Oh, and make sure you don't miss having a look at the outdoor pool and the lush surroundings that include a beach experience!

  • Stayed February 2014, traveled with friends
    • Value
    • Location
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Helpful?
Thank FoodieMe101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 24, 2014 via mobile

Beautiful and perfect. The service and the room were amazing. The hotel is well located and feels like a fantasy land. It's easy to spend hours getting lost just wandering through the hotel and surrounds.

Absolutely worth the expense.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladytravelbug87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 20, 2014

Stayed there for 3 nights. We got a room on one of the upper levels, but the view was not great as all we could see was construction in the surrounding area (for those not familiar with Macau, the area is fast developing and undergoing considerable construction. Once it is over, the view should be great). The room itself was luxurious as can be expected in any Banyan Tree property. The best features are the long indoor pool and wooden bath tub. It was also set up very attentively. However, and this is a matter of personal taste, I did not like its interior decor and particularly the colour scheme (lots of black...), which I found lacked warmth. One other (negative) note was that the pool's maintenance (?) was scheduled somewhere around 10 or 11 am everyday and on most days we were still sleeping at that time only to be abruptly awakened by the harsh noise of water flowing hard and wondering what was happening (especially the first time!) - not a very fun way to wake up..! As for service, it was excellent with extremely courteous staff. The food was equally top-notch. And perhaps what I liked best was the feel in the hotel. As soon as you step inside its corridor and lobby, you feel a sense of peace and tranquility. It has an ambiance that is completely different from the rest of Macau and we found it to be extremely refreshing.

In all, I would go back.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Kimberley_Mcmillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangerang, Indonesia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2014

I went to Macau on Monday, February 10 2014 and stay for one night at Banyan tree Hotel Macau with my husband. First time to stay there, really fancy.. I'm really amaze with the decoration from lobby hotel. The receptionist really kind and helpfully. After check in I went to my room and once again amaze with the room decoration. Fancy room....... perfect room....... small pool inside room... Bathroom has two showers. I really enjoyed my stay there. I do not think there is any shortage. The receptionist give me what I want, No smoking room. Everyday there is a different aroma therapy in our room.
Shuttle bus is also available to all other places.
Next stay in Macau, I'll be at Banyan Tree. Thank you!

Room Tip: Grand Cotai Suite with pool inside
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fl0rence113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
Reviewed February 7, 2014

Second stay at Banyan Tree Macau for 8 nights. My first stay there was 2 months ago, but the hotel staff makes you immediately feel like you didn't leave. Nothing to say about the rooms except perfect.
Furthermore, before leaving I was given by hotel staff one set of their spa kimonos for me and my wife, an extremely nice touch.
Next stay in Macau will be at Banyan Tree of course!

  • Stayed January 2014, traveled on business
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    • Location
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Review collected in partnership with BanyanTree.com

Helpful?
Thank Huynh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Macau

Property: Banyan Tree Macau
Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Macau
#3 Family Hotel in Macau
#3 Casino Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
Official Description (provided by the hotel):
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 
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Also Known As:
Banyan Tree Macau Hotel Macau

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