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“Great Pool inside the Room”
Review of Banyan Tree Macau

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Banyan Tree Macau
Ranked #4 of 95 Hotels in Macau
Certificate of Excellence
GVA
Level 5 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Pool inside the Room”
Reviewed April 19, 2013

This hotel is definitely one of my favorite hotels I have ever been to. In general I love the Banyan Tree Hotels, as they offer so much service, lovely interior design and excellent food. The Banyan Tree in Macao I consider one of the best Banyan Tree Hotels. Relaxing in the a large pool inside your hotel room is such a treat. I definitely can recommend this hotel also as a romantic get away from the busy Hong Kong.

Room Tip: I you are willing to pay an extra price take the villas.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coffee-Break-GVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,195 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
A TripAdvisor Member
Reviewed April 19, 2013

All of the staffs are very helpful and friendly. We had an awesome experience staying at this hotel.
It is definitely a choice for either for a business trip, relaxing getaway for couples or for families. I love the wooden bath tub in the bathroom and the hotel has prepares the music cd for us and I think it is really sweet

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 17, 2013

one of the best hotels ive stayed at
amazing rooms
very peaceful
very romantic
location is excellent- you feel much more exclusive here than at the other properties like venetian etc..
wave pool
shopping mall
excellent pool & nside sala sitting with pools you can book

the room and bathrooms are a treat- i woud go back to stayin these anytime

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrYASH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 16, 2013

Great hotel, we got engaged the night we stayed there. The bedroom pool, bathroom, tub, and bed is excellent. The rooms are fantastic and the hotel has many pools and other attractions. Good for achieving a sense of luxury. Breakfast is also excellent.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviewed April 15, 2013

Cleanliness, location and services was good. Booked the hotel direct online with Banyan but was charged different price when check out. Disappointed with this reputation Banyan Tree have this practice towards Guests.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Chen Boon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Banyan Tree Macau, responded to this review, April 16, 2013
Dear Valued Guest,

Thank you for taking the time to post your review on Tripadvisor following your recent stay with us.

Please accept my sincere apologies for the inconvenience caused to you, I would truly appreciate if you could contact the hotel at; macau@banyantree.com, addressed to myself, so that I can learn more and understand how this shortfall occurred.

I look forward to hearing from you and the opportunity to recover your confidence in Banyan Tree Macau

Yours sincerely

Joseph

Joseph Beck
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 15, 2013

We stayed two days in this marvelous place. The facilities in this hotel are excellent. Actually you do not feel the need to leave the room at all. The inner garden on the podium floor also highly contributes to a feeling of relaxation. What I remember in particular: great breadfast, (too) friendly service personnel, nice long bath inside the room, very comfortable bed. The only negative could be the price, but for such an experience it is worth to give a try for one or two days.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westlake Village, California
Level 6 Contributor
180 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 14, 2013

Our room was like having 3 rooms in one. There was a relaxing pool, a jacuzzi, a japanese tub and a regular tub.
Everything about the hotel was excellent especially the breakfast buffet!!
Next time, we're going to stick to the Asian restaurants in the complex. The French restaurant was pretty BLAH!

Room Tip: I don't think there is a bad one.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank horse54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Macau

Property: Banyan Tree Macau
Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Macau
#3 Spa Hotel in Macau
#3 Family Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
Official Description (provided by the hotel):
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 
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Also Known As:
Banyan Tree Macau Hotel Macau

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