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“Superbe!”

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Mandarin Oriental Macau
Ranked #3 of 95 Hotels in Macau
Certificate of Excellence
Sissach
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Superbe!”
5 of 5 bubbles Reviewed July 19, 2014

I stayed for one night in this exclusive Hotel and from the very beginning at the airport to the last minute to be driven to the Ferry it was a personal and outstandig support and for me a super experience. To be greeted in your own language was like feeling at home!
The room was outstanding ( a lot of space) and the service on every level top. I surely recommend this hotel, if you like to have some luxury or a super service.

Room Tip: the view ont e water is extraordinary
See more room tips
  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Service
Helpful?
Thank pfadi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOMAC10, Manager at Mandarin Oriental Macau, responded to this review, July 21, 2014
Dear pfadi123

I am delighted to hear that you had a Superb stay and that you enjoyed our legendary service and spacious room. We hope to welcome you back for another exquisite stay at Mandarin Oriental, Macau in the near future!

Best Regards
Ada Chio de la Cruz
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

675 reviews from our community

Traveler rating
    519
    120
    25
    7
    4
See reviews for
131
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

This hotel located with a view over the Macau Tower (mine) was perfect for the night I spent there close to both the old Macau Unesco sites and Cotai (by taxi). The staff was really helpful. To be recommended!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JolRoutard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Level Contributor
141 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

It took some research to find a hotel in Macau _not_ being part of a casino, and I made the Madarin my pick. Instead of hordes queueing for check-in, service is swift, friendly and personal. Feels like a true 5 star! Rooms are nice and spacious. Worth to check out both restaurant and bar. If you feel like trying your luck in gambling, the MGM and Wynn are just a stroll away. Will certainly come back when again in Macau.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aferret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vladivostok, Russia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

Maybe. As well as I think that the Macau Mandarin Oriental with it´s fantastic waterside location and fabulous design is a huge contribution to make this luxury hotel chain probably the best in the world.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmelo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 17, 2014 via mobile

A very nice, modern and well located hotel. Staff was very nice. Rooms very spacious and luxurious. Breakfast was good but Not impressive. Another negative thing was not having free wi-fi! But On the whole I loved it and I would come back again.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Ananevesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 14, 2014

I've never been disappointed in a Mandarin Hotel and this property is no exception. The rooms are large and very well appointed. The staff is very friendly and helpful. The location is great. There is no casino at the Mandarin, so it's an oasis in this sea of casinos. It is, however, connected by an upscale shopping center to the MGM - it's worth the short walk to see the atrium of the MGM - the glad sculptures and aquarium.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rollerboard20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed June 10, 2014

Central, near the Casinos and not very far from the downtown.
The service is five stars, They have a great panoramic restaurant and bar service, with many activities, quiet and also if you want to dance or if you like a karaoke you can have it.

Room Tip: The view is great from the rooms.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental Macau

Property: Mandarin Oriental Macau
Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 95 Hotels in Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Official Description (provided by the hotel):
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 
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