Personally I can't recommend the service at this hotel enough. Out first trip to Macau for a stay -over in 15 yrs. I choose the hyatt because I tend to stay in the hyatt a lot around the world and I know what I'm getting! the service is usually great. I fell sick on our first day of arrival and the staff ran around getting medicine for me even sending freshly squeezed orange to my room, every time I ventured outside, the hotel staff asked if I was feeling any better and if they could help with anything, nothing was too much trouble including arranging a doctors visit.
The hotel itself is in a quiet location, a little off the beaten track with construction site views ( but not at all noisy) but really quite nice after going into central Macau where it's noisy and super crowded. The hotel offers great free transportation to most of the hotspots, which is a great saving as a taxi into town will cost almost 100 each way. Most places can be accessed by the free shuttle buses which run frequently.
We upgraded our stay for a few hundred dollars which gave us access to the club lounge, which is fantastic. Basically it more than payed for itself . . This gives you access to a very good breakfast service, hot and cold drinks throughout the day, an evening buffet and drinks till 7.30pm . To be honest I didn't use the evening buffet myself but my husband and son did, and consequently didn't need to take dinner that evening as they had such a good meal.
I didn't use the facilities this time, the pool looked great albeit a bit sterile ( it's really large and sparse) the gym was used by my family and it's adequate .
The hotel is a couple of minutes from Dancing on water, which was the highlight of the trip , highly recommend a visit to the show.
- Official Description (provided by the hotel):
- Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more less
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- Also Known As:
- Grand Hyatt Macau Hotel Macau