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“Great, but just shy of excellent.”
Review of Grand Hyatt Macau

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Grand Hyatt Macau
Ranked #6 of 94 Hotels in Macau
Certificate of Excellence
Reviewed August 20, 2013

Grand Hyatt Macau is quite centrally located - connects to a few of the other hotels as well as Cubic through an underground tunnel. The room itself was large and quite luxurious. Everything quite new, unfortunately a bit bare for my liking but still quite up there. Amenities were great, pool was nice. Breakfasts were well stocked. I understand it is a 5* hotel with all that included, but I did feel it lacked a bit of the glamour like the hotels associated with the Venetian. The shuttle buses to other properties were a nice touch. On the downside the room was actually quite pricey when you can definitely get deals at other 5* hotels for possibly 20-30% less - but if you do have the moolah splurging here can't go wrong!

  • Stayed: June 2013, traveled as a couple
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1  Thank bdl244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 17, 2013

The Hotel is good and I can only write about its good rooms, its great restaurant called the Beijing Kitchen which is a favourite and the new Club room which is fabulous. The City of Dreams is a good location and a 2 minute walk to the Venetian so overall its good. The negatives are service can be slow and to get a taxi you need the patience of a saint.

  • Stayed: August 2013, traveled with friends
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Thank FullerGriffins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Grand Hyatt Macau situated in the City Of Dreams is an ideal location, it takes you into Fantasy Land.
Where ever you look is this amazing light show, the staff are wonderful & friendly the rooms where so luxurious, even the shower had a floor to ceiling window as you showered you looked out over the City of Dreams & wondered if you were dreaming. The amenieties supplied where very generous right down to the slip on slippers. Breakfasts where like a full dinner, chef was on hand to cook your request.
It is situated right in the midst of everything just walk through to the most amazing show we have ever seen that was The House of The Dancing Waters, which has you enthralled to the end. You do not need to be a gambler to go to Macau to witness the glitz & glamour of all these hotels was a holiday in its self. Thorougly recommend.

Room Tip: Go for a Club Room with the higher floors and extra benefits.
  • Stayed: December 2012, traveled as a couple
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1  Thank Rosemary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013 via mobile

First off, I've stayed at numerous hotels in Macau, having been there multiple times. The Grand Hyatt was probably one of the best hotels I've stayed in there. Macau does have great hospitality so the competition is quite fierce.

My wife and I booked a room with my infant son and were upgraded to a suite (which is
common with your first stay in a hotel when they high vacancies). The room was beautiful and had great views of the other city of dreams hotels which have a light show at night. We had living room area with a TV, an enormous bathroom with an old school standing bath tub. The bedroom also had a TV and a nice big comfy bed.

The hotel has an arcade at the bottom which connects its casino with the other city of dreams hotel. I highly recommend if this hotel fits your budget.

  • Stayed: March 2013
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1  Thank Scottr1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

I recently stayed at this property for one night. The property itself is great. The room, which was a suite was spacious and wonderful. My only minor complaint was that my room was facing a giant construction site , which was a little bit of an eye soar. But it was No big deal for one night. The pool is very large and relaxing plus the free spa. The hotel is attached to the City of Dreams complex but if you wanted to go to another casino there were plenty of free shuttle services. The hotel's restaurant, The Beijing Kitchen was great. My second minor complaint was that the hostess automatically told me the restaurant was full, when in actuality it want even half full. I had to speak to manager and I was seated. If this happens to you just negotiate your way to a table. After that I saw Dancing Water. If you are staying at this hotel make sure you take Cotai Jet to Taipa Ferry Terminal. Taipa Ferry Terminal is less than a 5 minute ride to the hotel. Overall, great stay.

Room Tip: Make sure you get a city view room. Otherwise, you will get a view of an ugly massive construction s...
  • Stayed: July 2013, traveled solo
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1  Thank bem247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

We stayed here for one night after seeing the House Of Dancing Water show (which was located a minutes walk from the hotel lobby). The staff were very friendly and we were upgraded to the Deluxe suite which was great. The room was very nice and very big, with a Nespresso coffee maker which was lovely to have. However, our room looked onto a building site and made quite a lot of noise through out the day.

The hotel is located within the "City of Dreams" which comprises of 2 other hotels, a shopping mall, casino, many restaurants and 2 show stages. The Venetian is also very nearby. However, despite being so close to such a bustling area, the Grand Hyatt was very peaceful.

The hotel has a pool which was nice and had good loungers. The hotel has a couple of restaurants. We had breakfast in "Mezza 9" which was slightly disappointing. The cooked breakfast option wasn't great.

Overall a nice break at the Grand Hyatt!

  • Stayed: July 2013, traveled with family
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2  Thank Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

While I enjoy going to both Macau and Las Vegas, I am typically one that like to stay at a hotel in the heart of things, but slightly removed from the madness (asin, no casino but close to it). This typically means the Four Seasons in both Vegas and Macau. This time, my wife and I tried the Grand Hyatt and thoroughly enjoyed it. Its a 5 min walk to the casino at the City of Dreams, and a 10 min walk to the Venetian. It close, but just enough removed. If given the option, even if you have to pay more, make sure you get Grand Club. It is brand new, on the top floor, and the service was impeccable. The Club includes breakfast, as well as a happy hour which was so good, it basically became dinner. The gym, spa and pool were also nice. The food, especially Beijing Kitchen, was outstanding. We will absolutely stay here again.

Room Tip: Grand Club a must and worth the upgrade upon booking.
  • Stayed: July 2013, traveled as a couple
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Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Macau
#6 Business Hotel in Macau
#6 Family Hotel in Macau
#6 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Price Range: $196 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Macau 5*
Number of rooms: 791
Official Description (provided by the hotel):
Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more   less 
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Also Known As:
Grand Hyatt Macau Hotel Macau

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