This is likely the best hotel we have ever stayed with for our children (nearly four years, and six months old). We came to go to the Zaia theatre- Cirque du Soleil- with our four years old daughter, and chose the Four Seasons because The Venetian messed up the booking procedure. We had not booked Four Seasons in the first place because we did not expect much from our holiday- after all, this is Casino land.
And so we had the most pleasant string of surprises from the moment we left the shuttle bus that dropped us at the casino next door. Bell"boy" Virghilio came running to help us with our luggage. While we checked in, he got fluffy toys for our girls. Throughout, the staff was great with the kids. We got a toiletry set for our baby, as well as a baby bath, bottle sterilizers etc. the moment they knew we had a bay with us- without us ever asking for these. The staff knew our older daughter had gone to Zaia (Charlotte Cheung at reception), they remembered our name during chance encounters (Candy from concierge services), and so on.
We stayed at a Premier Room, 75 sqm with a small dining area, a visitors' toilet, gorgeous bathroom. Everything worked well, there was no need for complaints.
We had lunch on arrival at the pool bar Splash, which has a separate kids' menu as well as some good quality sandwiches and likewise fare as would be expected from such a venue while our room was prepared, and could check in early.
Shortly afterwards, the goodies started arriving for our baby. We discovered a small bathrobe for our four year old, a kids' toothbrush and toothpaste set, and special small red slippers for our daughter. That was the moment we decided we would come back here.
With the small children exhausted from the circus, we had in room dining, choosing food from the Chinese restaurant Zi Yat Heen. This was easily the best in room dining we ever had. Small wonder- the restaurant holds two Michelin stars!
Breakfast buffet at the Belcancao restaurant was great, beating all breakfast buffets we have had in the region over the past few years. For lunch and dinner, their buffet even has a special kids' section!
After this, we skipped lunch and returned for High Tea before catching the ferry home, again a good choice.
We cannot praise this hotel highly enough. This was true luxury- all our needs and wishes were anticipated and fulfilled. We will try to find the time to come back, and until then dream of coming back.
- Official Description (provided by the hotel):
- Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more less
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- Also Known As:
- 4 Seasons Hotel Macau, Cotai Strip
- Four Seasons Macau
- Four Seasons Hotel Macau
- Taipa Four Seasons