We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Impeccable service & luxurious suite at the Four Seasons Macao”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Four Seasons Hotel Macau, Cotai Strip
Ranked #3 of 94 Hotels in Macau
Certificate of Excellence
Reviewed October 1, 2008

I spent a night at the newly opened Four Seasons Macao Hotel last week and was delighted with my stay. Although my suite was smaller than the suites at the Venetian, it had all the amenities and trappings a guest could want for a luxe weekend away from home.

It was nice to be received at the ferry terminal and to be warmly greeted by everyone, from the doorman to staff I met along the corridors enroute to the hotel's shopping arcade - upmarket branded shops and a big cosmetics emporium - all run by DFS, and the Plaza Casino - modestly sized (about one fifth?) in relation to the Venetian. The Cotai membership card can be used to chalk up points here as Four Seasons is owned by the same people that run the Venetian and the Sands Casino opposite Fisherman's Wharf. I liked the Four Seasons Plaza Casino's ambience - unlike the cavernous Venetian Casino catering to the masses which is very smokey and rowdy.

Ping Restaurant at the corner of Plaza Casino serves exquisite dim sum amidst pleasant surroundings. Non-hotel F&B options at the Four Seasons Hotel/Four Seasons Shoppes are currently limited to an illy Cafe and a Moet champagne bar. It took me about 10 minutes via the second floor of the hotel's shopping arcade to walk to the Venetian which has a much wider range of dining options to suit all pockets and tastes.

In short, if you've covered all the sightseeing on previous trips and are revisiting Macau for one or two days, you'll do fine trying your luck at the Venetian's tables/slots and shopping or dining at their Grand Canal Shoppes, but stay at the Four Seasons where you can truly wind down, relax and be pampered after all the walking, gaming and shopping. It is either Wynn or the Four Seasons if you would like to be close to the casino action, yet stay in a new, five star property that also boasts impeccable five stars service standards. (There are other five stars hotels in Macau that are either old and tied, or whose service standards do not deserve five stars rating.)

  • Stayed: September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank Frappezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (781)
Traveler rating
Traveler type
Time of year
Language
  • More languages

551 - 557 of 782 reviews

Reviewed September 21, 2008

Stayed there just for one night 3 weeks after opening..the hotel has the classic Fourseasons style and design..what it is missing is still the quality of service: once i arrived, i asked to see different types of rooms, and the gentleman who escorted me upstairs, messed up a little with the categories of room he was showing and also he tried to show a room which had still to be cleaned by Housekeeping...on the other hand at the check out the receptions taff was very helpful and efficient.
As far as the room service, when I placed my order I was not asked which side was to come with my meal and also after 20 minutes from my oder I was called up in the room and was told that the wine I chose was not available,so I had to go through the list again and make a second choice; once the food ( the club sandwich ordered was cold) arrived,I was told that they didn't have any italian wines in stock they proposed and made me try 2 other wines they selected.Staff was always polite and felt truely sorry for the inconvenience, but why didn't they tell me that over the phone when I had to choose the wine again?
To sum it up, it was not the greatest service experienced, but, considering that my stay was only 3 weeks after the hotel opening, I am sure it will get better

  • Stayed: September 2008, traveled with friends
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank mollyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile
Google Translation

Stayed: November 2017, traveled with family
Thank trueblue412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: August 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank 70유진강
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: November 2017, traveled on business
Thank urakawah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Yu W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank manchengh2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Macau hotels
0.2 mi away
Conrad Macao Cotai Central
2.9 mi away
Mandarin Oriental Macau
0.2 mi away
Sheraton Grand Macao Hotel, Cotai Central
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel Okura Macau
Hotel Okura Macau
#11 of 94 in Macau
1,629 reviews
0.6 mi away
Banyan Tree Macau
Banyan Tree Macau
#5 of 94 in Macau
1,233 reviews
0.4 mi away
JW Marriott Hotel Macau
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Macau, Cotai Strip? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Macau
#3 Luxury Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
Price Range: $173 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Official Description (provided by the hotel):
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Priceline, Hotels.com, Ctrip TA and Travelocity so you can book your Four Seasons Hotel Macau, Cotai Strip reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing