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“The Most Elegant Hotel in Cotai Strip”

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Four Seasons Hotel Macau, Cotai Strip
Ranked #3 of 94 Hotels in Macau
Certificate of Excellence
Reviewed May 12, 2013

I had 3 wonderful nights in this hotel to celerbrate the Mother's Day. My parents and I were so happy to spend most of the day to enjoy facilities of the hotel.

I have to mention how good the location of this hotel is. It's right at the middle of Venetian and the new Sands complex with indoor air-conditioned connection. I could enjoy the convienence of easy access to those two malls while I could also escape from the crowd from those two places.

This hotel was equipped with lots of high quality facilities. The bathtub mixer could fill up the tub so fast. Fiji bottle water was complientary in the room and fitness centre. The TOTO shower panel in changing room of fitness centre gave me a sensational shower experience. The gorgeous sanua, steam and jazucci released all my stress. One of the five outdoor swimming pools was heated during winter....etc

We visited the lobby of some nearby hotels, Conrad, Venetian and Sheraton, in this trip. We all liked the atmosphere of Four Seasons the most.

  • Stayed: May 2013, traveled with family
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3  Thank SpaAddictor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this reviewResponded May 14, 2013

Dear SpaAddictor,

Thank you very much for choosing Four Seasons Hotel Macao for your recent Mother's Day celebration. It was a pleasure having you stay with us and I was so happy to know how much you enjoyed our spa facilties and swimming pools, as well as the shopping experiences close to the Hotel.

I hope we will have the opportunity to welcome you back soon. Meanwhile, welcome to write to our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com) if you have any idea that may help us enhance your next experience with us.

Best regards,
Reginia Tam
Public Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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341 - 347 of 759 reviews

Reviewed May 9, 2013

Spacious Junior Suite room, I took Stay and Play package and got free ferry to Hong Kong, breakfasts, 300 Dollars chip per day... Nice and effective concierge. Wonderful swimming pools but next to a construction field. Love this hotel and service, nicer than the Venetian Hotel and you still can profit the Venetian shopping complex.

Stayed: May 2013, traveled as a couple
Thank Nadmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this reviewResponded May 12, 2013

Dear Nadmond,

Thank you very much for your feedback regarding your recent stay at Four Seasons Hotel Macao. Your compliments on the performance of our Concierge Team, the hotel service and facilities are highly appreciated. We hope it won't take long to having you back to the Hotel. Should there be anything that we can do to ehnace your next experience with us, please do not hesitate to write to our Hotel Manager, Mr. Yonathan Kachko (yonathan.kachko@fourseasons.com). Hope to see you again soon.

Best regards,

Reginia Tam
Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013 via mobile

This hotel has everything and more . Their rooms are beautiful well appointed and super spacious . Their Restruents serve awesome food . Their staff - so well trained professional and always at hand for whatever one may need . If you are going to go to Macau this is the place to be ... A short walk from the craziness of the Venetian - a very quite super classy and relaxing place to be in . No other hotel in Macau !!!!

  • Stayed: April 2013
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Thank SAIMOHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this reviewResponded April 28, 2013

Dear Saimohan,

Thank you for the lovely review!

We truly enjoyed having both you and your wife at our property and hope to see you next time when you arrive back to Macau.

As mentioned at our Windows restaurant, feel free to reach out to us directly should there be any assistance you may require with Four Seasons worldwide.

Best regards from Macau.

Yonatan Kachko (yonatan.kachko@fourseasons.com)
Hotel Manager

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Reviewed April 24, 2013

My husband and I stayed there for 2 nights with our 3 month old daughter. All the staff were amazing and so friendly! They upgraded our room at no extra cost so we had more room for the cot (which they also provided at no additional cost). They also had ready a bottle steriliser, bottle warmer and a little gift pack for our daughter. There was even a hand-written card and present for Easter. The customer relations manager also went to the trouble of calling us on the day we went exploring to let us know that a storm warning had been issued, in case we wanted to head indoors with our daughter. The breakfast was beautiful. The room was massive! Amazing bathroom! I could go on forever! It is conveniently located with easy access to The Sands and The Venetian, both with great shopping. Also a short walk over to the City of Dreams.
We would definitely stay there again, no hesitation!

  • Stayed: April 2013, traveled with family
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Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Impeccable service with attention to detail as expected in a Four Seasons property. The rooms were spotless and spacious. I would love to have the opportunity to go back for a second visit. The breakfast restaurant was the best we had ever seen. There was an endless choice of food.

  • Stayed: March 2013, traveled with family
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Thank familytravel309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013 via mobile

Four seasons makes u feel welcomed.It has beautiful interiors... rooms r spacious & extremely comfortable. staff is very courteous & helpful. it is next to the populor venetian hotel but is very different from it. Venetian is crowded & there is no personal touch there, whereas four seasons gives a personal touch to itz guests. i wud love to stay there again.

  • Stayed: April 2013
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Thank Sonalkukreti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2013

This property is a high quality 5 star hotel, as you would expect walking into any Four Seasons hotel around the world. The hotel is a normal size hotel (compared to the mega hotels in Macau) with large hotel rooms and a big conference facility (was attending a conference for 2 days here).

Relatively quiet compared to the other hotels in Macau, although it is a short walk to the Venetian (connected by a shopping mall) and over to Cotai Central (connected by footbridge).

The bus network is not as good as the other hotels, so either leave some extra time when going to the Ferry terminal, or rely on the taxi network.

Room Tip: Rooms are either facing East (Cotai Central) or West (Galaxy Macau). Not much difference, but West f...
See more room tips
  • Stayed: April 2013, traveled on business
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Thank kangelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this reviewResponded April 21, 2013

Dear kangelili,

Thank you very much for sharing your review with us on TripAdvisor. While we are glad to know that you appreciated the expected Four Seasons pampering and our meeting facilities, we have to agree that the bus network to the Hotel is not as well developed as other casino properties on the Cotai Strip. Currently, Plaza casino shuttle is the only one that stops in front of the Hotel to take guests to the Taipa ferry terminal. It runs from 11:00 am until 10:00pm daily at a 15-minute interval. For those who are unable to match the shuttle schedule, we would suggest them to either take a taxi or a private car arranged by us.

We would love to hear more feedback or suggestion that we may do to enhance your arrival or departure experience, please reach us by writing to our Hotel Manager, Mr.Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to hearing from you soon.

Yours sincerely,

Reginia Tam
Public Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#7 Business Hotel in Macau
Price Range: $184 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Official Description (provided by the hotel):
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

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