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“Nice and Quiet Hotel”

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Four Seasons Hotel Macau, Cotai Strip
Ranked #5 of 95 Hotels in Macau
Certificate of Excellence
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice and Quiet Hotel”
Reviewed May 9, 2013 via mobile

Spacious Junior Suite room, I took Stay and Play package and got free ferry to Hong Kong, breakfasts, 300 Dollars chip per day... Nice and effective concierge. Wonderful swimming pools but next to a construction field. Love this hotel and service, nicer than the Venetian Hotel and you still can profit the Venetian shopping complex.

Stayed May 2013, traveled as a couple
Helpful?
Thank Nadmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, May 12, 2013
Dear Nadmond,

Thank you very much for your feedback regarding your recent stay at Four Seasons Hotel Macao. Your compliments on the performance of our Concierge Team, the hotel service and facilities are highly appreciated. We hope it won't take long to having you back to the Hotel. Should there be anything that we can do to ehnace your next experience with us, please do not hesitate to write to our Hotel Manager, Mr. Yonathan Kachko (yonathan.kachko@fourseasons.com). Hope to see you again soon.

Best regards,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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672 reviews from our community

Traveler rating
    496
    125
    33
    9
    9
See reviews for
180
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
New Delhi, India
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 26, 2013 via mobile

This hotel has everything and more . Their rooms are beautiful well appointed and super spacious . Their Restruents serve awesome food . Their staff - so well trained professional and always at hand for whatever one may need . If you are going to go to Macau this is the place to be ... A short walk from the craziness of the Venetian - a very quite super classy and relaxing place to be in . No other hotel in Macau !!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAIMOHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 28, 2013
Dear Saimohan,

Thank you for the lovely review!

We truly enjoyed having both you and your wife at our property and hope to see you next time when you arrive back to Macau.

As mentioned at our Windows restaurant, feel free to reach out to us directly should there be any assistance you may require with Four Seasons worldwide.

Best regards from Macau.

Yonatan Kachko (yonatan.kachko@fourseasons.com)
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed April 24, 2013

My husband and I stayed there for 2 nights with our 3 month old daughter. All the staff were amazing and so friendly! They upgraded our room at no extra cost so we had more room for the cot (which they also provided at no additional cost). They also had ready a bottle steriliser, bottle warmer and a little gift pack for our daughter. There was even a hand-written card and present for Easter. The customer relations manager also went to the trouble of calling us on the day we went exploring to let us know that a storm warning had been issued, in case we wanted to head indoors with our daughter. The breakfast was beautiful. The room was massive! Amazing bathroom! I could go on forever! It is conveniently located with easy access to The Sands and The Venetian, both with great shopping. Also a short walk over to the City of Dreams.
We would definitely stay there again, no hesitation!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviewed April 23, 2013

Impeccable service with attention to detail as expected in a Four Seasons property. The rooms were spotless and spacious. I would love to have the opportunity to go back for a second visit. The breakfast restaurant was the best we had ever seen. There was an endless choice of food.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank familytravel309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 20, 2013 via mobile

Four seasons makes u feel welcomed.It has beautiful interiors... rooms r spacious & extremely comfortable. staff is very courteous & helpful. it is next to the populor venetian hotel but is very different from it. Venetian is crowded & there is no personal touch there, whereas four seasons gives a personal touch to itz guests. i wud love to stay there again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonalkukreti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
651 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed April 19, 2013

This property is a high quality 5 star hotel, as you would expect walking into any Four Seasons hotel around the world. The hotel is a normal size hotel (compared to the mega hotels in Macau) with large hotel rooms and a big conference facility (was attending a conference for 2 days here).

Relatively quiet compared to the other hotels in Macau, although it is a short walk to the Venetian (connected by a shopping mall) and over to Cotai Central (connected by footbridge).

The bus network is not as good as the other hotels, so either leave some extra time when going to the Ferry terminal, or rely on the taxi network.

Room Tip: Rooms are either facing East (Cotai Central) or West (Galaxy Macau). Not much difference, but West f...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kangelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 21, 2013
Dear kangelili,

Thank you very much for sharing your review with us on TripAdvisor. While we are glad to know that you appreciated the expected Four Seasons pampering and our meeting facilities, we have to agree that the bus network to the Hotel is not as well developed as other casino properties on the Cotai Strip. Currently, Plaza casino shuttle is the only one that stops in front of the Hotel to take guests to the Taipa ferry terminal. It runs from 11:00 am until 10:00pm daily at a 15-minute interval. For those who are unable to match the shuttle schedule, we would suggest them to either take a taxi or a private car arranged by us.

We would love to hear more feedback or suggestion that we may do to enhance your arrival or departure experience, please reach us by writing to our Hotel Manager, Mr.Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to hearing from you soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed April 3, 2013

The room isn't as big as the Venetian but I love that the hotel is in a more secluded part of the Venetian complex, away from all the tourists. The room is filled with L'Occitane amenities, which is a plus. The breakfast is quite good but I still think the best buffet is from Grand Hyatt. The gym is very nice as well with new equipment and the pools are relaxing. I like to go early in the morning when there aren't that many people. The casino at the Four Seasons is smaller than the Venetian and the minimum bets are still quite high but if you like a smaller crowd, this is perfect. There are less people and they give you free chocolates and fruits at the machines! Their chocolates are really yummy

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivleung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 7, 2013
Dear vivleung,

Thank you very much for posting a review on TripAdvisor. We are delighted to know that you like the transquity of the hotel, and the smaller crowd at the Sands's Plaza Casino next to us. We especially appreciate your opinion about the buffets quality in Macau. We will definitely share your words with our F&B and culinary teams, and by your next visit, we wish our buffet offerings will be elevated to your first choice. Meanwhile, should you have other opinion that may help us enhance your future experience with us, please feel free to connect with our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to having you back to the hotel soon.

Yours sincerely,
Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Property: Four Seasons Hotel Macau, Cotai Strip
Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#5 Luxury Hotel in Macau
#7 Business Hotel in Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Official Description (provided by the hotel):
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

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