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“Quiet hotel with comfortable bed!”

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Four Seasons Hotel Macau, Cotai Strip
Ranked #5 of 95 Hotels in Macau
Certificate of Excellence
Hong Kong, China
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Quiet hotel with comfortable bed!”
Reviewed March 28, 2013

Four season provide large n comfortable bed, sizeable room with a 2 sit sofa and study desk, built-in TV in the bathroom, and I really love them using all Loccitane hair and body care, so I dont need to bring my own shampoo. It's a good choice if u doesnt like hotel located at noisy and crowded shopping mall like The Ventenian Macao Resort.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tifftiff f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 7, 2013
Dear tifftiff,

Thank you for taking the time to post a review on TripAdvisor. We are glad to know that you enjoyed the entire comfort in our guest room and the guest amenities that are carefully chosen by our management. As we always look for opportunity to enhance our guest experience, you are very welcome to drop our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com) a note prior to your next visit, and share any information that may help us deliver an even more enjoyable stay to you. We look forward to having you back soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Hong Kong, China
1 review
Reviewed March 21, 2013

I have been to Macau many times, I like to stay in Four Seasons. Everyone was friendly and helpful here. The room is big enough and the bed is very comfortable. My husband and I will definitely be back. Four Seasons is our frist choice.

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank CHEUNG w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macau, China
2 reviews
Reviewed March 20, 2013

This is my first time here in Macau and first time to stay here in Four Seasons alone. The hotel is elegant and cozy. It's just perfect for me. Stop by for dinner at Camoes, located at the Macau Fisherman's Wharf ( combining a hotel, shopping district, mini theme park and various restaurants and bars all in one sprawling area of Macau's outer harbor)

Room Tip: "Corner suites are large and sunny"
See more room tips
  • Stayed March 2013, traveled solo
    • Value
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Helpful?
Thank Maggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
china
1 review
Reviewed March 20, 2013

This is my first time to stay in Macau, very beautiful memorable two nights three days. Moment into the hotel if they have entered another world, checkin, a lobby guidelines, the floor waiter amiable face so unforgettable.

  • Stayed March 2013, traveled on business
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Helpful?
Thank Liu Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dun Laoghaire, Ireland
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

The service was absolutely perfect. Our suite was well appointed and clean and bed was extremly comfortable. We had a room on 11th floor and the view from our window was lovely. Everyone was friendly and warm, we will definitely be back. The only downside was renovation and the difficulties to find a hotel. We can't wait to return to the Four Seasons Macau.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, March 21, 2013
Dear Daniel L,

Thank you very much for taking the time to write such a good review. We sincerely appreciate your comments about our room and service quality. We will definitely keep up the good works for every guest.

Regarding your comment about being disturbed by renovation, please accept our apology if it was happened in the hotel. Next time when you plan a visit to Macau again, please feel free to write to our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com) prior to your arrival, we will do our best to ensure your entire pleasant experience with us.

We look forward to hearing from you soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2013

I have always liked and stayed with the Four Seasons. But this time, may be I feel there is something missing. The hotel is overall very elegant and yet cozy, but may be not in a city like Macao where you are looking for fun and excitement, so to speak. We wanted to have some champaign only to find their bar all empty, at 11:30 pm, no music and no one there! We end up going to the Hard Rock cafe (where there is also a club/disco called Cubic but unfortunately it was closed for the day). My suggestion is that if you are looking for a casino hotel then may be not Four Seasons Macao. However, if you are looking for tranquility, as usual Four Seasons is the best choice.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank VancouverTenpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, March 20, 2013
Dear Vancouver Tenpro,

Thank you very much for taking the time to submit a review on TripAdvisor. While we felt sorry to know that your recent experience with us varied from your impression about the destination, we sincerely appreciate your fair comment regarding the tranquility of the hotel.

As we chose to be an oasis nestled at the Cotai Strip, we did not include a casino or other exciting entertainment options in the hotel. Having said that, the hotel is connected to the Venetian complex, where you may find easy access to various options for fun and excitement. We wish we may have the opportunity to impress you again with the thoughtful recommendations from our Concierge team. Should you have other suggestions that may make us your preferred stay in Macau, please feel free to write to our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to hearing from you soon.

Your sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

I stayed at Four Seasons with my wife for 2 nights from 29 January 2013. It seemed not intelligent to compare Four Seasons with another hotel in Macau. It was just perfect to us. What was perfect? It was everything, from reception when arrival, check in, corridor to the room, room set up, dinning, bar, breakfast, and much more.

In fact, we have checked in at another hotel in Macau on that day. But, within an hour upon checked in, we found that hotel was not where we wanted to stay. So, we called our travel agency to book Four Seasons, got confirmation, and moved to Four Seasons. Four Season received us with such a short confirmation notice, with a highly professional manner. We liked it, and definitely stay again when we visit Macau next time.

  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank thomasyasuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, March 20, 2013
Thank you very much for posting such a good review. We are extremely delighted to know that you enjoyed the entire experience at Four Seasons Hotel Macao. We will definitely share your nice words with our teams and continue to deliver memorable experiences for every guest. Meanwhile, if there’s anything that we can do to enhance your future stays, please do not hesitate to write to our Hotel Manager, Mr. Yonatan Kachko (Yonatan.kachko@fourseasons.com). We look forward to having you back to the hotel soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Property: Four Seasons Hotel Macau, Cotai Strip
Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#5 Luxury Hotel in Macau
#7 Business Hotel in Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Official Description (provided by the hotel):
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

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