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“Excellent hotel and resort”

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Cordial Mogan Playa
Ranked #1 of 2 Hotels in Puerto de Mogan
Certificate of Excellence
Reviewed June 25, 2008

We have just returned from the Cordial Mogan Playa. I think most people have already covered how impressive this hotel is, so here is some additional useful info:
1. There is no need to take beach towels as the hotel provide one per person which can be changed as often as you wish.
2. If you get the option of having a taxi transfer this would be well worth it - it took us around 2 hours to get there by coach after many drop offs in Puerto Rico.
3. As another reviewer has said, wait until you have been to your room before paying for the fridge - ours was already unlocked and the hotel don't appear to be bothered by you buying food/drinks from the supermarket opposite to put in the fridge.
4. The hotel got busier throughout the week that we were there and on the last day we struggled to get a lounger by either of the pools at 11. It is mainly down to the usual problem of people putting towels on loungers early in the morning and not using them until later in the day!
5. People sitting at tables in the bar areas seem to take priority over people stood at the bar when it comes to being served (frustrating when all you are waiting to do is pay for an ice-cream you have helped yourself to from the freezer).
6. On arrival we were given the option of which dinner sitting we wanted (6.30 to 7.30 or 8.30 to 9.30) however, we were told that if we wanted to change this one evening we could do as long as we let reception know.

And finally I can confirm that the Mogan Valle apartments are now open.

Overall this is an excellent hotel with just a few minor points that i believe are letting it down from becoming 5 star.

  • Stayed: June 2008, traveled as a couple
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3  Thank kaytay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,970 - 2,976 of 4,259 reviews

Reviewed June 25, 2008

Spent 2 weeks at the hotel from 9th June to 23rd. Very impressed with all aspects of the hotel with the grounds being the most impressive we have ever seen. So many fantastic tropical plants in excellent maintained garden and walkways with super aroma's in the evening!
Try for a room in the 800's or 900's as these are much more private and cosy than those 700 or below. Walk past the blue building to find the gate to the town and beach. Access is via your room key and saves a long walk to the main entrance. It seemed to be a "Best kept secret" as it was not that easy to find!
Gym in the blue building along with some games machines. The pool by the blue building was certainly quieter than the main pool.
Bowling Ally is under the tennis court, but we missed it for 5 days as it is not well signed. There are 3 coin operated computers in the upstairs room to the right hand side of the reception desk. Stairs are next to the double doors leading out to the pool area. 10 mins for 1 euro 20 mins for 2 euro's. Good selection of Books in this room also.
As we knew from these blogs that the night life was almost non existent, we took a selection of DVD's which helped in the latter part of the evening. Only 4 English language channels on the TV, BBC World news, Euronews, CNN & CNBC. The rest are a selection of Spanish, German, Italian & Dutch. DVD's can be hired from the paper shop for around 3 euro's for 24 hours. Check the door of the fridge in the room before you hire a key from reception. Ours was unlocked already! Be careful when you insert your room key card into the slot to activate the electric. The switch managed to damage both of our room key cards within 3 days rendering them useless. Best to keep 1 card in the electric and keep the other on you to open the doors!
The only English papers available from the shop were the Mail and the Mirror as far as I could tell.
Food was good! but it did get busy at weekends. Breakfast is served until about 10.30 but beware that most of the pre-cooked items are getting cold by then. Toasters are available but manufactured by Noah, so allow 5 mins to get the bread anywhere near. Watch out for the 5 min eggs. More like 2 mins and somewhat raw!! Pancakes, omelette's and fried eggs are cooked fresh from the hot plate but you will have to wait for a while.
Late sitting dinner was more relaxed than early sitting. Less children as well. Bottle of water with your meal will set you back 2 euro's 10 cents. Worth keeping a bit of money back to pay the bill at reception when you check out!!
The market on Friday was very large and spread out throughout the town but a poor selection of goods. Jewellery, clothes, and leather items mainly.
Days out should include Amadores,and the Anfi complex. The Bus to Maspalomas will drop you off at both. Excellent English bar at Amadores is the London Pride. A real mug of milk coffee for 2 euro's was a real treat!! Beaches at both resorts are man made and excellent. The mini golf at Amadores was one of the best we have been on.
Last tip for a mornings entertainment, get one of the waiters to save the wasted bread rolls, take them to the marina and feed the fish.
Maybe a different type of review but hope it is of assistance to new visitors to Cordial Morgan Playa.

  • Stayed: June 2008, traveled as a couple
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6  Thank djo5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2008

Stayed here May Bank Holiday week 2008. Absolutely fantastic hotel, room, facilities, staff, food and resort. If we had to pick something that was wrong it would only be that the chicken and tuna were not cooked when we had it. Other than that it was FAB!

  • Stayed: May 2008
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2  Thank 1onlyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2008

Recently returned from our holiday and stayed at this fantastic hotel. Were supposed to be paying in the Cordial Apartments but weren't ready. Boy were we glad we got transferred to the Hotel.
On arrival met with either glass of champers or orange. The reception foyer takes your breath away. Then arrived at our room which was spotlessly clean and well presented.
Meals in the restaurant were good, both morning and evening. The A la Carte restaurant was a tadge disappointing. Service was that laid back it took a while for food to come. Then the waiters cocked up our order and had to recook it. Apart from that though the food was fantastic.
Didn't really go out sightseeing that much as our holiday was a 'relax by the pool' affair. Went to Puerto Rico on our last day (glad we didn't stay there).
Mogan is really pretty and would love to go back some time in the future to have a sightseeing holiday though.
Would definitely recommend the hotel to family and friends. Great Holiday.

Stayed: June 2008
6  Thank pussycat71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2008

Just returned yesterday from a week staying at this hotel - WOW!
Everything was excellent and most has been said before me.
We didn't venture too far from the hotel just a boat trip into Puerto Rico and the Friday Market in the town the rest of the time just spent relaxing around the pool.
We saw three evening shows the Black Brothers, a dance troup - can't remember the name and the Soul Sisters (hence the title of this review) and as hotel entertainment goes they were pretty good.
Hope to visit again some time in the future.

  • Stayed: June 2008, traveled as a couple
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5  Thank trip2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2008

This was by far the nicest hotel we have stayed in. Where do i start?!
The entrance foyer as you go into the hotel was breath taking. A big stone fountain, high stained glass ceiling, loads of greenery, and that's not even mentioning the really friendly greeting we got. Even though we didn't arrive until 2am we were greeted by very efficient and smiley staff with champagne or orange juice.
We found the rooms of the hotel to be spotless, nicely decorated and with very well thought out instructions for everything you could possibly need!

The food in the hotel was incredible! So so so many things to choose from it was impossibe to try everything even though we were there for 2 weeks! Champagne, caviar and smoked salmon for breakfast!!! Maybe we're just commoners not used to being spoilt like this, but we found it very impressive! Dinner was just as amazing, offering options from the more unusual, to fish fingers and chips fot the less adventurous!
The helpfulness and friendliness of every member of staff we came across was the thing that impressed us most about this hotel. Alwasys on the go and willing to please whilst still being approachable and making sure that all our questions were answered.

Can't carry on as it would be ridiculous to write any more! All i can say is definately go there!!!

  • Stayed: May 2008, traveled as a couple
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3  Thank JennieHedger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2008

I have been reading up on this hotel through this website for about 5 months before going to make myself believe this would be the perfect place to go!!

This was my boyfriend and I's first holiday together as a couple and we couldn't have asked for any better. The food was amazing and seeing as I am a VERY fussy eater, I never went hungry. The staff were more than helpful and made us feel very welcome, especially Dante the barman.

The room was perfect, though double beds there are 2 singles where we managed to lose our passports and flight tickets home on our first day!! That was a bad moment but we had been travelling a long time and just crashed out and our passports and tickets fell in between both beds. Nightmare, but worked out fine!

We managed to use the spa too. I highly recommend the spa to anyone wnating a little quiet time and relaxation. My boyfriend and I also managed to book ourselves in for a fab massage too. The pools were beautiful and were never overly busy and we always managed to find ourselves a sunlounger.

On most days we sat around the pool with a cocktail from the bar, but if you do venture out to the marina (which you must because it's gorgeous) make sure you go to the market on the Friday and be sure to barter.

My one piece of advice is that if you were interested in Island hopping, make sure you book this through your rep. We went on this holiday to celebrate by boyfriend's birthday and also the fact that we have just bought our own 1st home together. My travel agents said that they don't do little trips like this, so I booked a day trip to Tenerife to see Mount Teide from an online site for my boyfriend's birthday as a surprise. This site let us down on many occasions and we were also the only Engish couple on the tour. I then found out from our rep that she could have done the same trip cheaper and with only English people and English tour guide. But this is nothing the hotel could have prevented!

All in all, this holiday was the best we could imagine and we are booking the return visit for two weeks instead of one for next summer. I highly recommend this hotel.

  • Stayed: May 2008, traveled as a couple
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3  Thank Rachielou11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Mogan Playa

Address: Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Puerto de Mogan
Price Range: $166 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cordial Mogan Playa 4*
Number of rooms: 487
Official Description (provided by the hotel):
This impressive resort represents a Canarian Village and consists of 9 different buildings. There are 487 rooms, distributed in 399 double rooms, 33 single rooms, 5 double suites and 50 junior suites. There isn't a feeling of being in a large resort - the original architecture which includes a chapel speaks for itself. All rooms are equipped with air conditioning, satellite TV with integrated DVD-player, mini bar (for supplement), safe (on charge), bathroom with hairdryer, furnished terrace or balcony and more. The total surface of 48.000 M2, includes about 10.300 M2 of subtropical garden area with two splendid swimming pools (heated in winter) and whirlpools, kid's pool, kid's playground, solarium with sun beds, mattresses, umbrellas, and pool restaurant with terrace. This luxury resort offers a buffet restaurant, a-la-carte restaurant "Los Guayres," 3 bars, Discobar, Kiosque, a meeting room, a TV room, an internet and reading room (Internet on charge), Wellness and Spa Center "Spa Inagua" (for supplement, entrance up to 18 years old) and a large variety of sport activities (bowling alley, multi-sport field, gym, ping pong, darts, boccia, garden chess, aerobics, aqua gym...). Some activities may be on charge. The Hotel Cordial Mogan Playa is a unique combination of a luxury vacational resort with an authentic Spanish atmosphere in a peaceful and beautiful surrounding. The wonderful subtropical climate allows the visitor to enjoy water sport activities and to play golf all year round. ... more   less 
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Also Known As:
Cordial Mogan Playa Hotel Puerto De Mogan
Mogan Playa
Hotel Mogan Playa
Hotel Cordial Mogan Playa
Cordial Mogan Playa Puerto De Mogan, Gran Canaria

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