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“Perfect chill out”

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Cordial Mogan Playa
Ranked #1 of 2 Hotels in Puerto de Mogan
Certificate of Excellence
Warwickshire
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Perfect chill out”
Reviewed March 6, 2013

Chose this hotel after extensive research into Gran Canaria, it just felt right. Prior to arrival I had e-mailed to ask for a high room overlooking the pool. Arrived at 7.20 pm after a longer than average trip from the airport, dropping off at about 15 hotels on the way. First tip invest in a private transfer which takes about 45 minutes.
We were greeted at reception by a happy, smiling lady who welcomed us with a glass of champagne. A good start got even better when she had our e-mail request in front of her and allocated just the room we asked for.
We asked for 2nd sitting at dinner, 1st is from 6 to 7.30 and second from 8.30 onwards. We were allocated a table but asked to change after the first night because of a draft from a nearby door. No problem at all.
The food at the hotel is excellent with plenty of variety, empty dishes were soon replenished and the variety is very good. One minor niggle, sometimes the food was a little on the cool side. However, there is a microwave and a short blast soon heats it up.
Breakfast can be a bit manic as no tables are allocated so you have to sort one out for yourself, however, empty tables become available all the time and are re-set quickly. We were not kept waiting at all.
There are two pool bars and one that serves a buffet lunch if required. Snacks are available at both bars.
Rooms are quite large and comfortably furnished, the bathroom needed a little tlc as some grouting needed replacing, minor problem. They are clean with change of linnen as needed.
The grounds of the hotel are extensive, beautiful, well maintained and contain two very large pools. Unfortunately the usual morons get up at 7am to get towels on chairs despite being asked in the room info not to do it. I do wish hotels would remove all towels on chairs before a certain time. Some were reserved at 7.30 and not occupied until the afternoon, completely selfish. There are plenty of beds so you can usually find one at one or other pool.
Staff at the hotel are brilliant, nothing is too much trouble and they are always smiling, suggesting a very happy team. Friday evening there is a Managers reception when all managers are present to talk to guests whilst enjoying a complimentary drink. In my experience few senior managers put their heads above the parrapit and expose themselves to the every day complaints of customers, these did and this showed how confident they are in the product they have.
The walk into the port/beach area takes about 5/7 minutes. It is a beautiful area with narrow streets, all pedestrianised, containing bars, shops and restaurants. Relax with a drink overlooking the sea. The whole sea front has the same mix of facilities. The beach is golden sand with both chairs/umbrellas and a large area if you want to sit on the sand.
Friday there is a huge market which takes over the whole of the village and is great for wandering through.
Having spoken to other visitors from other parts of the island who visited the village all agreed it was the most attractive village they visited, this was borne out for us whilst dropping off people at different hotels an our arrival.
All in all a great hotel with terrific service and good food. Relaxing and most enjoyable. Would we return? Most definately, Would we reccommend it to others? Most definately

Room Tip: Some rooms have no sun, so ask for a high sunny room if that is what you want, and they really try t...
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  • Stayed February 2013, traveled as a couple
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Helpful?
6 Thank bubbenhall_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Leeds United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 4, 2013

This is our second holiday at this hotel and we had a wonderful two weeks in February. Everything is just perfect - the rooms are comfortable and clean and the grounds and gardens are so quiet and beautifully maintained.The staff are all so very welcoming and helpful and nothing is too much trouble from senior management to junior waiters. Breakfasts can be a little overwhelming when everyone arrives at the same time and is trying to find a table, however a member of staff will soon help you out. We spent most of our days at the beach which is only 10 minutes walk along a very pleasant pedestrian area and were blessed with wall to wall sunshine every day which can't be bad!
We plan to return again next year.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
2 Thank Paulinus_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Mids
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 2, 2013

We've just returned from another great week at the hotel during Feb half term . Can't really add anything new , would just wholeheartedly recommend !! Planning to return at new year - third visit in 22 months should say it all !!

Room Tip: We have an interconnecting suite( in the main blocks - only a handful I believe ) for 2 adults &...
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  • Stayed February 2013, traveled with family
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4 Thank MrsOWestMids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheltenham
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 2, 2013

Our sixth visit and booked for another! Every year we return to celebrate our wedding anniversary the Staff are friendlier than ever; nothing is too much trouble, their motto being "You're happy, I'm happy!" The grounds are immaculate. The quality of food has improved each year, we now dine in every night at either restaurant. A big thank you in particular to Claudia, Christian, Juana and Henry, extended to everyone who made this holiday such a dream. Added to all this was wall to wall blue, a lovely temperature, a great chill out - heaven revisited!

  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank ceks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 1, 2013

This is a lovely hotel with very lovely staff. I arrived at 12.30am after a long delay and no bag as Iberia had lost it!! The receptionist was so helpful, sorted everything out, offered me champagne at 12.45am, got me water and then asked her colleague to take me to the dining room, to get something to eat. I was then accompanied to my room to sleep soundly (every night). The room was larger than average and had a partial view of the pool. It didn't get the sun all day but that didn't matter. Internet connection was average. Breakfasts were great with plenty of choice and plenty of room to sit. Choice of food at Dinner was good but the dining room was hectic and staff not as friendly as at breakfast. Pool areas great, some sun bed reserving occurring. Great hikes possible across from the hotel and up the winding ravine road. Beach ten minutes walk. Pleasant village which is not too spoilt with over-development. A very relaxing holiday at a very good hotel. I would return!

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
1 Thank kempsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madrid
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 28, 2013

Basically very nice , it is 4 star, needs perhaps some upgrades , food only average+ due perhaps to number of guests.

What is unique in my experience is the friendliness and proactive attitude of the staff. Unlike the earlier review I was cconstantly impressed by the friendliness and proactive work of everyone from cleaners to servers to front desk. At one point my wife had some concerns which they listened to sympathetically and within an hour had come up with an unexpected solution.

They also gave us very clear directions and ideas for visiting other locations.

I stay in (far too) many hotels and this one stands out in recent years because of the staff.

Room Tip: There is no sea view. Best location is upper floor with a view of the mountains where the changing l...
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  • Stayed February 2013, traveled as a couple
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Helpful?
3 Thank ciaracat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 28, 2013

We just stayed there for a week.

The hotel is quite big, but luckily it has two pool areas. The rooms are OK size and its very clean everywhere. The staff is neutral, not friendly not unfriendly... Great location so close to the beach.

We had half board which was a mistake. The breakfast is great. We changed dinner twice to lunch, which is average. We had twice dinner at the hotel, the food is really not good. It feels like being on a cruise ship with all the people and hassle. The food is not up to standard, their best food is the gazpacho other than that, not for us, but we are food enthusiasts...

Would I stay at the hotel again, yes but without the halfboard.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnneFi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Mogan Playa

Property: Cordial Mogan Playa
Address: Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Puerto de Mogan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cordial Mogan Playa 4*
Number of rooms: 487
Official Description (provided by the hotel):
This impressive resort represents a Canarian Village and consists of 9 different buildings. There are 487 rooms, distributed in 399 double rooms, 33 single rooms, 5 double suites and 50 junior suites. There isn't a feeling of being in a large resort - the original architecture which includes a chapel speaks for itself. All rooms are equipped with air conditioning, satellite TV with integrated DVD-player, mini bar (for supplement), safe (on charge), bathroom with hairdryer, furnished terrace or balcony and more. The total surface of 48.000 M2, includes about 10.300 M2 of subtropical garden area with two splendid swimming pools (heated in winter) and whirlpools, kid's pool, kid's playground, solarium with sun beds, mattresses, umbrellas, and pool restaurant with terrace. This luxury resort offers a buffet restaurant, a-la-carte restaurant "Los Guayres," 3 bars, Discobar, Kiosque, a meeting room, a TV room, an internet and reading room (Internet on charge), Wellness and Spa Center "Spa Inagua" (for supplement, entrance up to 18 years old) and a large variety of sport activities (bowling alley, multi-sport field, gym, ping pong, darts, boccia, garden chess, aerobics, aqua gym...). Some activities may be on charge. The Hotel Cordial Mogan Playa is a unique combination of a luxury vacational resort with an authentic Spanish atmosphere in a peaceful and beautiful surrounding. The wonderful subtropical climate allows the visitor to enjoy water sport activities and to play golf all year round. • In January 2009 opened the international Dive Company. Extra Divers is based within the hotel offering dive courses and excursions• In March 2009 the archeological park "Las Crucecitas" was inaugurated. It forms part of the hotel and shows newest remains and findings of the ancient burial grounds of the Guanches• In November 2011 opened "Hike & Bike" offering bike rental, excursions etc.• WiFi free of charge in whole hotel area. ... more   less 
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Also Known As:
Cordial Mogan Playa Hotel Puerto De Mogan
Mogan Playa
Hotel Mogan Playa
Hotel Cordial Mogan Playa
Cordial Mogan Playa Puerto De Mogan, Gran Canaria

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