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“Great place for family”

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Cordial Mogan Valle
Certificate of Excellence
Reviewed April 28, 2014

Stayed seven nights over Easter. Location - great everything you need on your doorstep . Perfect family retreat ! Fun and well thought out amenities for children. My energetic two year old loved all play areas and pools. As a parent my only tip would be to take your own cot mattress cover with elasticated corners as the cot sheets they provide kept sliding off. The cot provided was in excellent condition and provided upon request.

Accommodation was relaxing and clean. Views were great.

Food - not to my standard in the snack bar and we only tried it once - did tell the hotel manager and he made a note and was apologetic - however, we were staying self catering so it was not an issue .

I didn't try the restaurant but it seemed more popular with guests.

Tip : The local restaurants we ate at each afternoon at the beach and evening meals at the harbour were good and zoo bar was great with kids !


Would definitely return as staff were professional and complex was suitable for our needs as a family.

Totally enjoyed the peace and quiet at night.

Room Tip: Don't stay high up if you have a buggy - we were glad we asked for a lower room less of a strugg...
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  • Stayed: April 2014, traveled with family
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3  Thank Meme12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 28, 2014

We have just returned from what can only be described as two fantastic weeks at Playa Mogan and Cordial Mogan Valle.

We were allocated a top floor apartment which afforded us a great a great view from the sizeable balcony area which had an outside shower, two sunloungers and a four seat outside table. Initially the room numbering and floor layout takes a little get used to but you soon get the hang of it and if you don’t want to use the lifts the stairs help you keep fit!

Upon arrival we were given a welcome drink and a friendly informative introduction and this theme continued throughout the stay with pleasant staff that went out of the way to help and assist.

We stayed on a half board basis for our two weeks with no complaints about the food other than the fact we just ate far too much, some nights being spoilt for choice! It was the dining area where customer service went that extra mile. The manager was on hand morning and night to personally great guests and this was always with a smile and a “high five” for our son! This friendly approach was the same for all the dining room staff. Every evening in the dining room you had the option of fresh fish and meat cooked on the hot plate to your liking and in a morning it was omelettes cooked for you personally by Maria which were amazing. Overall the dining experience was busy yet organised and very well run. We thanked the manager at the end of our stay and when he learned of our early flight before breakfast he even offered to arrange some food for us for the journey, he is a credit to Cordial Mogan Valle(as are his staff).

We found the main swimming pool area to be busy at times and perhaps contrary to other suggestions not particularly cold in fact or 8 year old spent most of the day in it!

The rooms were very spacious and comfortable and cleaned to a high standard but I would agree they are perhaps getting ready for a refurb in places. I never used the TV so cannot comment on quality or channels.

The spa centre was very good and discounted for guests and if you buy a few sessions together works out quite good value(5 for 20 Euros)

Overall the entire complex was very maintained and kept very clean and tidy by all the staff. The bar at night tended to close early by about 11pm but that was pretty much the story of Playa Mogan at Easter which I would describe as a very nice resort designed for just relaxing and watching the world go by. The resort overall was very clean and had an upmarket feel to it.

In summary we loved our stay at Cordial Mogan Valle and very much intend to revisit!!

  • Stayed: April 2014, traveled with family
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5  Thank AJohnsonUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

Granted the complex could do with a bit of modernisation, but it did not bother me in the slightest I am not on my holiday to be looking at the in- or exterior of the hotels I am staying if you want a fancy trendy/hip atmosphere, this is not the place to visit (Mogan is not hip, but very laid back), it is a very comfortable place, lots of apartments, but still very quiet and peacefull.
The staff is indeed very helpfull and wants to make sure your problem (big or small) is solved.
The wifi is hit and miss, but it is free so you can't complain.
I did not experience the swimmingpool water to be cold at all, once you are in your in, don't be difficult about it, take a warm bath instead.
The big large balconies are great, giving great views of the valley, mountains and if you are lucky the see.
It is about 10 minute walk to the beachfront with lovely restaurants and nice atmosphere in the little town, for bar and nightclub crawlers this place is a complete miss! Find your way to Maspalomas/Playa dÍngles or Puerto Rico.....But if you enjoy a good cocktail or a good glass of wine (don't forget to taste Sangria) this place is perfect. Would definitely come back!!

Room Tip: On higher floors you have a nicer view. want to be close to the pool? ask for a room on the ground...
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  • Stayed: April 2014, traveled with family
    • Value
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    • Cleanliness
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3  Thank ChazaHello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

This is our second trip to this venue, it is in a great location in Mogan and we enjoyed the walk to the harbour.
Sadly this venue is looking tired and could do with refurbishing to be able to say it is 4*. The bathroom is very unappealing as is the decor in the sitting room and bedroom.
We only had breakfast which offered a good variety of food, but be prepared to wait for a table, it gets very busy.
If you like to watch TV then this is not the place for you, every channel has a snow problem.
I was looking forward to doing a lot of swimming, but the pool was very cold which was disappointing.
Overall I would not go back to this venue unless it had a makeover.

  • Stayed: April 2014, traveled with family
    • Value
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Thank ChristmasFairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

This was a lovely hotel whose staff went out of their way to help with any requests we asked for. We had a lovely apartment on the top floor and it was nice and quiet.I am a coeliac and have to have gluten free food which was not brilliant at the beginning nothing was labelled gluten free and the staff were to busy to ask.After a couple of days the restaurant manager came back from having time off and really sorted out my food. He showed me what I could and couldn't eat asked the chef to make me a special gluten free lunch as an apology for the previous two days and there was a really lovely lady chef who made me my own special breakfast a local speciality they were wonderful. Puerto Mogan is a very pretty village and it was lovely to walk into. Thank you Mogan Valle.

  • Stayed: October 2013, traveled as a couple
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3  Thank sallycoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014 via mobile

Eugenio is the best host any holidaymaker could ever want. He runs the restaurant at Cordial Morgan Valle like clock work; the staff love working for Eugenio which is shown by their smiling faces. Thr food is amazing. We can't wait to come again!

Stayed: April 2014, traveled with friends
3  Thank Roop M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

Very impressed. Lovely complex, we stayed in room 823 which was basic but fab, lovely size balcony. Family of 4, 2 rooms would've been better but none available, will try next time. Given complimentary drink on arrival. We had self catering, lovely location right opposite supermarket and short walk to harbour, beach and restaurants. Try the boat ride from the harbour to Anfi, beach is amazing. Harbour restaurants we found quite posey if you have kids, Zoo restaurant off the harbour not cheap but good and relaxed with kids. All in all, cordial valle and resort highly recommended, quiet but lovely place with plenty to do for families. If you decide to have massage at hotel it is very good, just be aware that it is a proper getting rid of knots but you feel it done some good rather than soft relaxation one.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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4  Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Mogan Valle

Address: Avda los Marrero 4, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Specialty Lodging in Puerto de Mogan
Price Range: $82 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cordial Mogan Valle 4*
Number of rooms: 303
Official Description (provided by the hotel):
In Puerto de Mogan, a fishermen area known as "Little Venice" by its visitors, just a few metres from the beach and from the colourful fishing quay and the marina, all surrounded by the beautiful and exuberant Mogan Valley. 303 Luxurious and broad apartments of one or two bedrooms covering a total surface of 35.000 Squared metres with subtropical garden adjacent to Hotel Cordial Mogan Playa.All the apartments have a living-room with kitchenette (microwave, coffee-machine, fridge, toaster, kettle), safe (for rent), satellite TV, direct telephone, bathroom and furnished terrace with private shower. There are ceiling fans in living- and bedroom.Half board including buffet breakfast and dinner with the possibility of having lunch instead of dinner. ... more   less 
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Also Known As:
Cordial Mogan Valle Hotel Puerto De Mogan
Cordial Mogan Valle Puerto De Mogan, Gran Canaria

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