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“Simply Relaxing”

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Rockwater Secret Cove Resort
Ranked #1 of 1 Hotels in Halfmoon Bay
Reviewed May 2, 2013

Rockwater was just wonderful, we went there for a relaxing weekend and that is what we had - there are no tvs in the Tent Suites where we stayed, so if you are not a fan of that, don't go, but the views of the ocean are spectacular and it was a great place to reconnect - we had a fabulous time

Room Tip: The Tent Suites are spectacular, we stayed in 63, a long walk but totally worth it overlooking the o...
  • Stayed: April 2013, traveled as a couple
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Thank Pam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded May 8, 2013

Dear Pam D,

What a wonderful review! Thank You very much for taking the time to share your recent experience with all the Trip Advisor Community.

We look forward to seeing you again in the future.

Sincerely,

Dikran Zabunyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 - 553 of 835 reviews

Reviewed April 30, 2013

We went in september of 2012 for a friends wedding. I have to say, its' a great place to get married. They were wonderful to the bride and groom, and it was a beautiful ceremony.They stayed in a tent suite which was beautiful down by the water, it was the opposite of where we stayed.
But has for our cabin, it would have been better if we pitched a tent, or slept in the car. It was FILTHY. I have stayed in campgrounds with cabins that were cleaner. FULL of bugs (we had to get some of the staff to come and get them) the bathroom was disgusting, I had a freezing cold shower. The sheets were questionably clean, I showered when we got to our next destination because i still felt dirty from the bathroom.
We didn't want to say too much as to not upset the bride and groom, but we said a few things while we were checking out and they gave us a small discount, enough to pay for our breakfast. But in all honesty, I would never go there again. Even if it was free I would not return. We thought we would stay and catch a later ferry, but by the time we woke up from our awful sleep on an old sqeeky, rikety bed, incredibly uncomfortable bed, we couldn't wait to get out of there!
I recently got an email from them, asking us to come back and it just made me even more mad. I don't want your spam email after our horrible stay!
If you go to the beautiful sunshine coast, my opinion, skip this place

  • Stayed: September 2012, traveled with family
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3  Thank JEDLUX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded May 9, 2013

Dear JEDLUX,

Thank You very much for posting a review on Trip Advisor pertaining to your stay in September 2012 at the Rockwater Resort.

I was delighted to hear that you enjoyed wedding location, ceremony and the service which we provided to your group. It is such comments like yours that our resort was voted as the top wedding ceremony location in British Columbia for the year 2012.

However I was very dissapointed to read about the lack of attentiveness and quality which was very evident inside your cabin.

Please accept our sincere apologies for the inconvenience caused and kindly ensure that since last fall we enhanced our soft good amenities such as purchasing new linens as well as our quality assurance through out our rooms to avoid incidents as such from reoccuring.

Wishing you all the very best and a wonderful summer.

Dikran Zabunyan
General Manager

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Reviewed April 29, 2013

From the moment we were greeted by Andrea, a most friendly and helpful staff member, we knew we were in for a positive and memorable experience. Staying in one of the resort's "tenthouses" was a once-in-a-lifetime experience, though we're committed to returning to it as often as we can in the future. The staff are friendly and attentive, the attention to detail in the tenthouse was amazing. The view was spectacular and the setting absolutely unparalleled.

I couldn't possibly recommend improvements to this experience!

Room Tip: If booking a tenthouse, speak with a reservations specialist who can help to identify the best avail...
  • Stayed: April 2013, traveled as a couple
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Thank TSK1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded May 8, 2013

Dear Terry K,

Thank You very much for taking the time to share your recent experience with our on line readers pertaining to your recent stay at Rockwater Resort and Spa.

I was delighted to hear that you had an excellent stay with us.

Andrea who was our Employee of the Year in 2012 is truly an amazing team member and always represents The Rockwater Resort in an outstanding manner.

We look forward to seeing you again in the future.

Sincerely,

Dikran Zabunyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

We, 2 adults and 1 child had a very poor experience in one of the highly recommend cabins.
It was so tiny, 3 bedrooms with a 2 seat couch ( stain on one seat that looked like dried up food).
A TV on one wall with no channel working, no DVD player. TV was 2 feet away from the couch. No microwave, stove or any utensil. We brought popcorn so we asked at front desk if we could use the microwave, there was no microwave in the whole resort. Yeh, right!
The best part was, aside from pubic hair in bathtub, the amount of spiders everywhere! Hence the nick name. There was a big, black one under my 10 year old daughters pillow...
I did mention all of that to the concierge who apologized and gave us a blanket to cover the stain on the sofa seat. All that for 199$ a night.

Room Tip: Starfish studio in Sechelt
  • Stayed: April 2013, traveled with friends
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1  Thank Ella Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded May 8, 2013

Dear Ella Z,

Thank You very much for sharing your recent experience at Rockwater Resort on Trip Advisor.

I was very dissapointed to read about the housekeeping issues which your family encountered and please be assured that I have discussed them in detail with our team to ensure incidents as such do not occur in the future.

Kindly note that none of our accomodations offer any type of cooking facilities however we do have a micro wave in our kitchen which can be utilized by our guests upon request.

DVD's are also available upon request via our guest services desk.

Please accept my sincere apologies for the inconvenience caused and we certainly hope that you will overlook our shortcomings and provide us with another opportunity to make it right in the future.

Yours truly,

Dikran Zabunyan
General Manager

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Reviewed April 28, 2013

Stunning, beautiful, perfect setting. Stay in the tents. Well worth the money for the experience.
This is that private peaceful getaway. Having kayak rentals right there is a great bonus.
The restaurant is not as comfortably prepared for vegan diets as many other resorts we've been to. However they will try to accommodate you if you pre plan with them.

Stayed: April 2013, traveled as a couple
Thank drivereye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded May 8, 2013

Dear Drivereye,

Thank You very much for taking the time to share your recent experience at Rockwater Resort with our on line community.

I was delighted to hear that you had a very pleasant stay with us.

As for our guests requiring special dietary meals, we do ask upon making the reservations if there is a need as such to ensure a 100% satisfaction during their stay with us.

We look forward to being at your service again in the future.

Sincerely,

Dikran Zabunyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

Rented a tentsuite right on the rocks with unimpeded view do the water, sea lions breaching, rain falling, all the while cozy in our tent.
The over all experience during the stormy days of winter made the getaway even better. The resort team were "Sunshine Coast" friendly and had many tips on where to go for the day.
The dining experience was totally 5 star, wine well priced, and service excellent.

Our ony regret was staying 1 night...but we will be back in the fall for sure. Your reputation known far and wide after looking at the guest book, but for a quick break from Vancouver it is a magical getaway! Kudos to all!
Bill & Brenda
Swanny@shaw.ca

Room Tip: Get a tent on the rocks!
  • Stayed: March 2013, traveled as a couple
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Thank Swannyb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded April 24, 2013

Hello Bill and Brenda,

Thank You very much for sharing your awesome stay with us and our online community. Reviews such as this inspire our staff to continue their efforts and I look forward to sharing with them.

We look forward to being a part of your next Sunshine Coast experience in the future.

Sincerely,

Dikran Zabunyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

Had a fabulous get away at Rockwater Secret Cove, Stayed in a poolside room, it was beautifully decorated in Lemon, Blue and White and had a hydrotherapy soaker tub. The view is awesome. We walked the boardwalk to check out the framed tents, they are situated on the rocks overlooking the water, each tent has it's own bathroom, soaker tub, fireplace and personal deck. Would definately get 10/10 for a Romantic stay.
There is a good size pool with lots of lounges, chairs and tables.
The food in the restaurant is high class and the service excellent. The staff are very well trained and attentive to all guests needs.

Room Tip: We stayerd in Room 22 on the pooldeck, very spacious, a big bathroom and had great view over the c...
  • Stayed: April 2013, traveled as a couple
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Thank Monica o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this reviewResponded April 22, 2013

Dear Monica O,

Thank You very much for taking the time to write a review on Trip Advisor pertaining to your recent stay at The Rockwater Resort and Spa.

We were delighted to hear that you had a fantastic stay with us.

Our team of Hospitality Professionals look forward to having you back in the future.

Sincerely,

Dikran Zabunyan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rockwater Secret Cove Resort

Address: 5356 Ole's Cove Rd | Halfmoon Bay, Halfmoon Bay, British Columbia V0N 1Y2, Canada
Location: Canada > British Columbia > Sunshine Coast > Halfmoon Bay
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Halfmoon Bay
Price Range: $161 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rockwater Secret Cove Resort 4*
Number of rooms: 38
Official Description (provided by the hotel):
Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings. ... more   less 
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Also Known As:
Rockwater Secret Cove Hotel Halfmoon Bay
Hotel Rockwater Secret Cove
Rockwater Secret Cove Resort Canada/Halfmoon Bay, Sunshine Coast

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