This was a suprise for my boyfriend's Birthday, I arranged a tent and paid the extra $50.00 and boy am I glad I did, we got Tent #60 the best view, I also arranged room service for breakfast brought out to the tent. we were so happy we arranged a 2nd night but could not stay in the same tent. so we arranged to get tent #54 where it was nice but trees some what blocked the view. don't get me wrong all tents have a view but some tents are nicer then others. My only issue was that the floor heating wasn't working and though the staff member came out and tried to solve the problem. The tent was on the cold side as I suffer from Raynaud's and I wasn't very comfortable. In the morning breakfast took longer then exepected as a flood of room service orders came into the kitchen and the staff disappeared to deal with the room service forgetting there were other pardons in the restaurant waiting. ( 8 other couples )
At check out I was a bit disappointed as our bill didn't reflect a credit for the heat problem. When you pay $349 a night (non perfect view) you expect everything to work.
Finally after waiting for the manager to return my call 2 weeks later I was informed that a credit was issued to my credit card for the inconvievnce.
- Official Description (provided by the hotel):
- Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings. ... more less
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- Also Known As:
- Rockwater Secret Cove Hotel Halfmoon Bay
- Hotel Rockwater Secret Cove
- Rockwater Secret Cove Resort Canada/Halfmoon Bay, Sunshine Coast