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“Average overall.” 3 of 5 bubbles
Review of Pondok Twins Garden

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Pondok Twins Garden
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Average overall.”
3 of 5 bubbles Reviewed April 18, 2013

This home stay was ok overall, only a 5 min walk away from the beach, but it did have a few flaws. The bed was springy and uncomfortable and the bedsheets/ pillowcases did smell damp and dingy. I disliked using the bathroom as the shower was full of cockroaches, spiders and mosquitoes. The shower had no hot water and the towels also smelt dingy and un-clean. On a positive note: the room was clean and had air conditioning plus the staff were helpful. Not too bad for travellers on a budget.

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GuitarFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    2
    9
    7
    3
    8
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 15, 2013

For budget accommodation it is'nt too bad, though a few things let it down.

Despite a sign on the wall saying the rooms are cleaned daily, they are not. Not without prompting the staff to (who seemed a tad unprofessional). If you want them to clean your room while you are out you have to leave them your only key. Not ideal.

Cockroaches were an issue too. I found one when I first arrived at my supposedly 'tidy room', nice; and there were subsequent ones found during my stay.

No hot water either, or new towels given. There was, however, a decent aircon machine (which was a godsend), and breakfast, albeit basic, was perfectly fine.

I've stayed in basic home stays before at similar rates with much better service so I'd struggle to give it any more than 3/5.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank RyanManYes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broome, Western Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed February 4, 2013

Hi, My name is Adrian from Perth Australia.

I recently stayed at this place and they ripped me off, probably not the staffs fault.

First off the bike i rented off them got stolen. they asked for 1.8 million rupiah!
I payed 600,000 because they didnt give me a lock to lock it up, i could have saidno and they could not do anything,how ever.

Friends i met on the island stayed there a few more days than me and found the bike. When they returned it they didnt even get the money back for it! Ripoff number one!

Rip off number Two!

I paid 450,000 for the three nights i stayed there plus through agoda.com they took money out of my account as well.
The staff didnt give me a receipt so i dont even matter to agoda they wouldnt reverse the transaction.

So be it. Just dont give em your business. Im an honest traveller and love giving to those who need it most but these people didnt deserve anything and the owner and Agoda are just crap.

This is a budget accomadation that needs to be avoided as to learn them a lesson somehow that ripping people off isnt decent or the normal thing to do!

I hope this gets posted...Agoda sux poos

  • Stayed January 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Adrian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gili Trawangan hotels

Melbourne, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 25, 2013 via mobile

Its not bad for gili t. But there is better however if your looking for cheap and quiet placeshift could be for you. Friendly staff and clean. Breakfast but basic. Cold showers but its so hot in gili t who needs warm water!

  • Stayed January 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank chrisgordon23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed January 3, 2013

This place is really not that bad in terms of quality. Cockroaches and staff who hassle you to buy drugs were a daily occurance, but nothing to bad for a budget traveller. If you can get it for 10-15 dollars in an off season it would be a decent find. However we were there on new years. We made a deal with them to stay in one of their nicer rooms (they have 2 rows of more budget style rooms and three nicer bungalow style rooms on the side). We agreed to stay for 7 nights min. If they gave us a good price on the room. After 3 nights, they came to our room in the morning and told us we had to leave, or change to a different (worse) room, but continue paying the price for the nicer room. When we told them that we would not move, because we had made a deal to stay for a week, they told us that they had received orders from the 'boss' to get us out, useing any means necessary, and that when we returned (we were going diving) our belongings would be on the street. During the argument that followed, that staff informed us that our room had been rented out to someone else online, for 3 times the price we were paying. The only reason they told us this was so that we knew that it was possible to stay in the room... if we paid the new price. Unfortunately for us, they played the game perfectly, and all other budget accomedations were unavailable, or their priced hiked for new years, now only 1 day away. We were forced (financially) into their only remaining and worst room, allowing them to maximize profits with no penalty. I have no doubt that this tactic is practiced regularly in the high season, or at least on special occasions such as this. Not only were the staff unapologetic, rude and forceful, they actually laughed at my girlfriend when she started to cry. In the end, peoples wallets will make their decisions for them a lot of the time, and I hope people go for the many other cheap places on the island over this one, so these guys learn the importance of respect for their customers, and that there will eventually be consequences to their actions.

Room Tip: Anywhere but here
See more room tips
Stayed January 2013, traveled as a couple
Helpful?
8 Thank Brett_CAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pondok Twins Garden

Property: Pondok Twins Garden
Address: Jalan Paus Gili Trawangan | KLU Lombok, Mataram, West Nusa Tenggara, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style:
Ranked #149 of 228 Specialty Lodging in Gili Trawangan
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
our located are very suitable just 3 minute walk by the Barbour,close to the beach,and not to far to go out for the night live thing on gili....the guest can sleep all night long,also day long,quite place,large room,friendly staff who will accompany you during your stay on gili,and make your holiday more memorable during your stay.has a WI-fi,hang mock,book to ride rental bicycle,and small shop,we offer also buffet dinner with our guest. ... more   less 
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Also Known As:
Pondok Twins Garden Gili Islands/Gili Trawangan

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