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“Enjoyable Stay”
Review of Hotel Ombak Sunset

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Hotel Ombak Sunset
Ranked #12 of 37 Hotels in Gili Trawangan
Reviewed March 30, 2014 via mobile

30 minutes walk from the main strip. Perfect location if you are looking for a quieter time than the main areas and don't mind walking or cycling in.

Having said that, the bikes aren't brilliant so I would advise trying the ones they give you before disappearing and bartering for better ones where possible.

Great views of the sunset (clue is in the name). Food is good, a wide selection and customer service is very friendly.

Stayed: March 2014, traveled as a couple
1  Thank Markdavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 24, 2014

I visited Ombak Sunset with my boyfriend at the end of March and was very pleasantly surprised by the quality and value for money at the resort. We got a very good deal as we visited off-season (which I think, is better as it is quiet and peaceful), paid for a hotel room but got an upgrade to a bungaloo.
The staff was very nice and friendly, loved the pool facilities and the private beach with sunset cocktails / entertainment lounge.
The location is c. 30-min walk away from the central side of the island, however, we found it actually better as you are away from the crowds and can enjoy the sunset. Nevertheless, the walk to the other side of the island alongside the beach is a very pleasant experience.
I would definitely recommend it as a very romantic destination for couples.

  • Stayed: March 2014, traveled as a couple
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1  Thank Diana_G555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

One of the staff locked a harmless cat in a cupboard after a customer complained about it being on the beach.

We got up & asked if he was going to let it out, he replied "it's got air", we ask for the bill & left.

  • Stayed: March 2014
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4  Thank GrahamMcLellan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

I love this hotel, they have a great pool in Gili Trawangan near the beach and also the bar at the pool is also good. Beside the pool bar, they have bar near the beach. When I was there, I came for their happy hour. They have good drink!

  • Stayed: February 2014, traveled as a couple
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1  Thank DhanielSimamora4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

The Hotel is really beatifull the problem is the location that is the worst in the iIsland but this is not the biggest problem what is really embarrassing is the customer service....is ridiculous We have very poor room service we need rot follow up for it several times, no swimming pool service new year eve dinner 150$ each was basically nothing They seriously need to change their management

Room Tip: There are better options in the island
See more room tips
  • Stayed: January 2014, traveled with family
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2  Thank Zorz65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

The hotel/resort is beautifully located on the beachfront on the north western side of the island. The garden and buildings breath the traditional colonial style and in top notch condition. Very pretty and clean!

The staff speaks good english and is so friendly, you truly feel as a royal here. The rooms are spacious ( havent been in the bungalows ) and cleaned twice a day! Everything works as it should be. The quality of everything is very high, from the beds to the bathroom, everything is superclean and nice.

Food is great also, i was told the chefs from the hotel came from the famous Oberoi on Bali and some of the staff was also trained there. If you like fancy dining you're in for a treat, traditional Indonesian cuisine or contemporary Western dishes are beautifully dressed on the plate and taste fabulous.

Definitely one of the best hotels i've ever spend time in!!!

  • Stayed: December 2013, traveled with friends
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1  Thank sgirwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

We stayed here for two nights. The room was ok.. Located a lil bit at the side of hustle and bustle of gili. Love the fact that they have their own port (provided you ask them to fetch you), else you'll need to drag your luggage or use cidomo (horse cart) from gili trawangan port, which i find troublesome if you have small kids. Breakfast was ok.. Love the garden and the beach area. Food at the restaurant not bad.

The thing that we dislike is the outdoor bathroom. It looks nice.. but not really practical. Best to take shower before evening comes (it gets windy at night). The bathroom water (shower and tap) is salt water. Salt water is sticky and slimy.. They provided a bucket of fresh water with a scoop made of coconut. But it takes forever to take a shower from the bucket. And I have to wash my son's milk bottle from this bucket. It was alot of work and trouble. Sigh..

Swimming pool is from salt water too.. My son loves the swimming pool. However it has rough edges, so got to be careful.

Another thing is that I think the staffs are not well trained. They are nice and friendly. But need a lot of improvement. There is long queue for check in and check out. Furthermore, on the 2nd day they had to fix our bathroom because the water heater is located in the outdoor bathroom garden, so they dig the soil, dirtied up our room, and we have to ask them to leave every time we need to use the bathroom.. super troublesome. the worse thing is that they didn't informed us anything beforehand, neither offer us to move to another room. we were surprise to see the repairman inside after we came back from breakfast. so my husband ask for a new room, luckily there was an available room.

Overall, I would not come back to this hotel. But I have to say.. considering the price the place is not so bad.

  • Stayed: October 2013, traveled with family
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2  Thank Dave's mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ombak Sunset

Address: Gili Trawangan, West Nusa Tenggara, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Gili Trawangan
#6 Spa Hotel in Gili Trawangan
#10 On the Beach Hotel in Gili Trawangan
Price Range: $71 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ombak Sunset 4*
Number of rooms: 152
Official Description (provided by the hotel):
Hotel Ombak Sunset is the sister hotel to the popular Hotel Vila Ombak and a new addition to the Island inspired hotel group, The Ombak Group. This idyllic beachfront, garden resort features 152 rooms in 6 categories each with it's own mixture of Indonesian flavors fusing traditional Balinese, Javanese and Lombok Sasak architecture and crafts with modern western facilities. It's fusion concept that makes the Island of Gili Trawangan and the Hotel Ombak Sunset such a unique and refreshing experience ... more   less 
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Also Known As:
Hotel Ombak Sunset Gili Islands/Gili Trawangan

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