we spent 8 nights here after new years :
rooms are tidy.
breakfast is good.
staff are polite and very helpful (mostly)
beds changed daily, floors mopped.
doesn't seem to attract the party brigade, as it is a little bit away from the "center of town".....big positive with young kids.
we swam with turtles every single day of our time there, no joke. Every day !!!!
plenty of good restaurants close by, get a horse taxi to the end of the strip and walk back, heaps to choose from.
staff were exceptional with our kids, they took them to the mini golf, kept their eye out in general for them, it was really refreshing and we felt very safe letting our kids ride around the general area.
I didn't bring a battery charger, and one of the staff found me one from a little shop.
I did have 1 negative, when we got to gili t, we did the tout thing, and , thanks to him, we found gili palms, the problem was the price....... the local manager negotiated a 3 day rate with us(2 rooms) which we agreed to, he kept telling us not to tell others guests what rate was as we "got special deal"......after day 2, after talking to other guests we found out we were getting gouged for about $20 per room per night higher than everyone else. I spoke to local manager about this and said either fix the rate or we will find somewhere else for the next 5 days, he said he would fix it.
the day before check out, I asked him for the bill, and he had "forgotten" our conversation, fortunately, the aussie owners had that week enlisted an expat to assist and oversee the daily running, I reluctantly informed him of the situation and he immediately rectified it (thanks jim).
this place is great, and we will certainly return there for holidays again, would higly recommend to family's with kids.
- Official Description (provided by the hotel):
- Gili Palms Resort is located on the beautiful island of Gili Trawangan which is in a group of three small islands just a few kilometers offshore from Lombok.The resort was built in 2010 and consists of 14 rooms with bathroom, air conditioning, led tv with dvd and our own power generator backup as the supply on the island can be quite unstable.Some of the best snorkelling on the island is located just 100m from the resort. ... more less
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- Also Known As:
- Gili Palms Resort Gili Islands/Gili Trawangan