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“Perfect Dive Spot”

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Big Bubble Dive Official
Frauenfeld, Switzerland
1 review
“Perfect Dive Spot”
Reviewed November 12, 2010

We are a young couple that has travelled and dived quite a lot, so we can definitely tell that this is one of our favourite places!
We intended to stay only a couple of days, but liked it so much that we spend almost 2 weeks on Gili T. I decided to do the AOW and I had a perfect training - thanks again to Andy! I was lucky to get a 1-1 course and I had so much fun even during the training dives. Big Bubble chose the dive sites quite carefully according to the requirements of the specific training while I still had options to choose from (this is of course dependent on how much time you can spend on the AOW). My partner is an experienced diver, he joined most of my training dives for fun and had great dives every day.
So all in all we would recommend both the island as such and Big Bubble Dive in particular for having an absolutely great time!

If you choose the centre of Gili T as location for your stay, you of course have to be aware of that this is also the party zone (indeed you could hear the music many nights), if you do not want this - choose another place to sleep, but still go for diving with Big Bubble! The team is just super friendly and experienced.

Greetings from Switzerland
Jenny and Mike

  • Stayed March 2010, traveled as a couple
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Helpful?
Thank Humpheads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

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Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
truro, United Kingdom
1 review
Reviewed November 11, 2010

We've been coming to Big Bubble on and off for the last five years, and now we've started bringing our children (on this trip 4 and 2 years old). Gili Trawangan is an amazing place to bring children - it's so safe and friendly and most importantly the kids LOVE IT! Big Bubble has great rooms in an amazing tropical garden, beautiful pool and volleyball court all in the centre of Gili T. The staff are fantastic - so friendly, helpful and fun...which means the kids enjoy themselves and we can relax! It can be a bit noisy some evening but it never woke up the children and we always had loads of babysitters around which meant we could go out and enjoy ourselves! Highly recommended to anyone coming on holiday with children. If you make time to get to know the local staff you will have a great time - 100% guaranteed!

  • Stayed November 2010, traveled with family
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Helpful?
Thank tordiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 21, 2010

I love Big Bubble Dive!

I have been going there several times a year since they opened and I have consistently had excellent service and quality for my money. The diving crew is friendly, helpful and knowledgeable about the area as well as equipment. The office and restaurant staff are fun and very helpful. Most importantly, it is always well equipped and SAFE.

I love to cool off in the pool and watch the views of the sea or read my book in the gazebo between or after dives. There is always someone offering to bring me a cool drink or remind me about the free tea/coffee available.

I think Big Bubble is a great place to learn to dive. The groups are usually small and the instructors are knowledgeable and patient. My friends have learned there and have been highly pleased.

The Big Bubble instructors have a lot of experience teaching kids. Many families have enjoyed Big Bubble because parents can do fun dives while their children learn to dive. The family then can all dive together with one of the experienced dive guides. I have also noticed that the staff takes on some babysitting so parents can get a few dives in!

You can choose fan or AC rooms, but it really depends on availability. Best to book in advance because the good rooms on Trawangan can go fast. It can be a bit noisy on some nights due to roving parties, but that happens anywhere you stay on Gili Trawangan.

I know many people who regularly come to Big Bubble because of the good diving, great service and beautiful location. But most important, regular guests become part of the Big Bubble family. Come for Christmas and you will see what I mean!

I highly recommend Big Bubble and I think that you will enjoy your stay.

  • Stayed July 2010, traveled solo
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Helpful?
Thank Ratulaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2010

They really just want your money. They didn't teach me anything I didn't know & the dive instructors were nice but didn't give any one on one attention nor were they very attentive when it came to answering questions or helping. I tried to confront the owner about this situation & she was extremely rude nor did she care about the amount of money I was spending on getting my "ADVANCED" SSI certification there- I'm pretty disappointed in the whole service. THere were certain dive sites that I wanted to go to - that they wouldn't go to- because most of their divers want to dive Shark Point or Manta Point & in neither of those placed did I see either any sharks or mantas. I saw a few turtles but the staff wouldn't let me take pictures so overall I'm pretty disappointed with their operation

  • Stayed June 2010, traveled solo
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Helpful?
Thank Diesel4382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigBubbleDive, Owner at Big Bubble Dive Official, responded to this review, September 20, 2010
I feel obliged to respnd to this review, purely to try and neutralise what I perceive to be a negative review to the business that I part own and manage. May I first say that I do understand why this reviewer's feelings were formed and whilst I don't wish to bore you all with the finer details, the following key areas probably formed the reviewer's over all impressions.
As a PADI and SSI dive centre, we have to conform to regulations set by both diving bodies. Unfortunately on training dives, cameras are not allowed except for the advanced photography dive, so we had to ask this guest 4 times to not take her camera on the dive. The extra dive that we gave her for the navigation, due to dive conditions not being suitable on the first attempt was also a training dive so again the camera was not allowed.
Advanced dives have different skills associated with each dive, so we have to chose dive sites that allow these skills to be performed to satisfaction by our students. For this reason we chose the best dive sites for those skills. EG Navigation dive is more easy for the students over a gentle sloping reef than over a wall, Deep dives must be to sites with a 30m bottom depth etc. We do try to accommodate any requests, but this is not always possible on advanced training dives.
We always do a schedule of when we are diving with our students. If anyone misses a morning dive and reschedules for the afternoon, we do try and have an instructor free to take the dive. On this occassion, the course did become one on one, so at this point I would like to strongly disagree with the review about my staff and also the lack of instruction as this was a one on one course until the end. This again is not always the case as we stick to a max of 4 students per instructor, even on advanced dives, but this was the case this time.
Upon confrontation from the guest, I tied to explain the pricing agreement we have on the Gili Islands regarding the fixed prices. The course had been completed and I had to inform our guest that to do another fun dive with the camera the following day would be the price of a fun dive as I am not allowed to give away fun dives or discounts unless they fit within the criteria stated by the GIli Eco Trust price agreement. For this I am truly sorry, as a free fun dive could have cost much less in th long term, than this review on trip advisor, even if I had broken the price agreement.
To this reviewer, I would like to say that I am genuinely sorry that you left my place with any negative feelings. I hope you can accept my apologies as it doesn't sit nicely with me when any guest has a problem with the business. I much prefer to know straight away if there is any problems arising. That way we can correct the problem there and then and save any bad feelings being created.
In hindsight, it would probably of been much better if you hadn't done the advanced course with us, but instead just signed up for some fun diving with your camera. This would have been much more enjoyable for you with your camera all the time, it may also have worked out abit cheaper for the 7 dives, so again, please accept my apologies that we didn't sense that when you came to sign up for the advanced course.
I hope that you can accept my apology.
best wishes to you from
Anna Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 27, 2010

We spent one week in this slice of paradise. The place is very clean, the staff is extremely helpful and the price is very cheap. Theonly little flaw about the room was the bathroom that was a bit crappy, but hey, you will not spend your vacations in the bathroom (I hope not).The breakfast is delicious (eggs or pancake).

This place should be rated in the top 3 of Gili T.

We did our open water PADI courses with David (in french) and it was simply perfect. The diving staff is very competent. If you want english courses, I recommend Steph, she is very good.

There is no reason why you should pick another place!

  • Stayed August 2010
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Helpful?
Thank wagner542016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
Reviewed May 20, 2010

We stayed at Big bubble for a week and were very impressed with every aspect of it. The room was spacious with a large double bed, the bathroom was large and clean and there were huge cushions on the terrace to lounge on outside. We opted for a fan room rather than a/c and found that was more than adequate to keep us cool at night. The swimming pool was perfectly positioned at the beachfront, the ideal place to watch the world pass by while enjoying a cold Bintang. And it was so much fun to join the local boys on the volleball court when the heat of the day was starting to fade in the evening.
The staff in Big Bubble were so helpful and friendly, nothing seemed to be too much trouble for them. They seemed to be smiling from breakfast time until night. The girls in the office helped us with our onward travel plans, booking tickets and arranging transport for us in Lombok. They made everything so easy!
We didn't do any diving but we did go out on the dive boat a few times to do some snorkelling. We stayed in the shallower water while the divers went deeper. It was amazing to see all the wonderfully coloured sea life and to be able to swim so close to huge turtles. We were told it's even more impressive when you go deeper so maybe next time we will give it a try.
We had been warned about the unreliable electric situation on the island before we arrived but we didnt experience any problems at all. One of the staff informed us that they now had 2 generators of their own so 24 power was more or less guaranteed.
Trawangan does have a very large party scene on certain nights of the week. Although Big Bubble is situated quite centrally we could only hear loud music from Rudy's bar on the Friday night. But as we went to that particular party it wasn't a problem for us. There was the added advantage that being nearby it was only a short distance to stagger home.
We had an amazing time and have recommended the place to many people we have met on out travels.

  • Stayed April 2010, traveled as a couple
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Helpful?
Thank colinrawes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouthEast Asia
Level Contributor
189 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed February 20, 2010

While we were very excited to begin our stay at Big Bubble, initially having been warmily welcomed, our attitude quickly changed after our first few days.

There were some great things about the facility, the first one being that our fan/bungalow was very charming from the outside and was very clean. There was a relaxing porch with lounge pillows, a nice garden, and the cleaner did a wonderful job tidying up every day. The room was large, simple but sparsely furnished (big twin beds, no chairs, one bedside table). The location is conveniently on the main strip, and is really ideal if you're looking to stay out late- as you can hear the music from neighboring bars early into the morning.

After the initial welcome, it soon became apparent that the hotel was not a good value relative to other options on the beach. While cold salt water showers and power outtages are common in most other midrange hotels on the island, Big Bubble's scarce use of the generator was not. As we were told, Big Bubble's official policy is to turn on the generator after 10 minutes of outage for a period of up to 5 hours(the length of time their gas reservoir will allow), however we found that they routinely ignored this, and were left without power for hours while comparable neighboring facilities had their generators pumping away.

Then came the mice in the ceiling. At night, we were often awakened by sound of mice squeaking and walking around above our heads in the thatched ceiling. gross.

While other facilities may share similar characteristics, the biggest problem I had was with the unfriendly vibe that emerged after we checked in. The hotel is clearly centered around beginner's diving (I don't recommend it for more experienced divers), and there were always students and expat staff in the common areas. However, I got the sense that if you aren't there to get certified and/or dive, your presence is largely ignored. At times, I felt as if I was imposing on some exclusive club- and it made me feel uncomfortable hanging out in any area apart from my room.

If you're considering a stay at Big Bubble, keep in mind that there are tons of comparable hotels that offer better value and where your presence/business will be appreciated. Start with Pesona next door...

  • Stayed February 2010, traveled as a couple
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Helpful?
Thank CptWonderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Big Bubble Dive Official

Property: Big Bubble Dive Official
Address: Gili Trawangan Beach, West Nusa Tenggara, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #40 of 237 Specialty Lodging in Gili Trawangan
Number of rooms: 13
Official Description (provided by the hotel):
PLEASE NOTE AS BIG BUBBLE NO LONGER HAS BUNGALOWS, WE HAVE A NEW TRIPADVISOR PAGE UNDER 'Big Bubble Dive'. At Big Bubble, we are very proud of the fact that we have been in Gili Trawangan since July 2001, making us one of the longest running dive centres on this island. We are situated down on the beach near the turtle sanctuary in a hotel called Dejavu. We have been given an award from PADI for "Outstanding services" as a dive shop for over ten years and are a PADI 5 Star Centre. We are also members of the Gili Island Diving Association (GIDA) which was set up by the owner of Big Bubble to help maintain the high level of standards and safety whilst diving in all shops that are members of GIDA. Big Bubble offers a very high level of service for both fun dives and courses, using brand new equipment and guaranteeing small groups for our divers, as well as a fun and professional atmosphere. ... more   less 
Also Known As:
Big Bubble Dive And Bungalows Hotel Gili Trawangan
Big Bubble Dive Official Gili Islands/Gili Trawangan

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