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Intertur Hotel Miami Ibiza
Ranked #4 of 13 Hotels in Es Canar
Certificate of Excellence
Reviewed August 3, 2013

We have just returned from the Hotel Miami and would happily recommend it. It has a great location on the beach, helpful staff and spotlessly clean. There are issues with the sun beds as mentioned in other reviews and lack of parasols. Guests are up claiming them at dawn with towels and as much as I disagree with this, you end up doing it if you want a sun bed. There is a second level over dining area where there are plenty of empty beds all day but they in direct sun and no shade. The food is ok .... the breakfasts are great, couldn't ask for more. Cereals, fresh fruit, full english, continental style, even pancakes. The evening meals were a bit repetitive and lacked the quality of the breakfast. That said ....there was choice and we didn't go hungry. We ate out twice just for variety. The air conditioning in the hotel was poor but friends stayed in apartments and in fact had to turn it down cause it was icy cold!! The beach is sandy, clean, safe and fantastic for kids. Even roped off at a point so no one is swept out on lilos! My only moan is there is not enough to entertain teenagers. The hotel is fab for 12 and under (playrooms, entertainment, padding pirate ship area) certainly go back for them but our 13 16 and 17 yr olds were bored. You were constantly handing out money for an hour on one of the many water activities, the small fairground, Internet access or taking them on trips out. So think about it for late teens if they not happy to spend every day on the beach or pool. Transfer from airport is about 30 minutes which wasn't bad. Safe deposit box in your room was 3.50 euros a day, internet connection was expensive when so many bars do free wifi.Overall a good holiday ... would go back as a couple, group of friends wanting to chill and relax or with young children or teenagers not looking to be entertained.

  • Stayed: July 2013
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1  Thank Denise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear Denise L. Thank you very much for your feedback. We are glad to hear that you recommend our hotel to other users and happy to hear you liked the location, the hospitality of the staff and the cleanliness of the hotel.

On the other hand, we take special note regarding your comments about the need of improving the evening meals, the lack of parasols and the entertainment for teenagers.

Regarding your comment about the air conditioning, when the hotel is crowded is difficult to have the public areas well refrigerated. However, we will do our best to improve the power of the air conditioning.

We are looking forward to seeing you again.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,039 - 2,045 of 3,258 reviews

Reviewed August 2, 2013

We had an amazing holiday in this gem of a hotel. Big thank you to Tibor and Claudio who were superb in running the entertainment/ fitness and creating a superb atmosphere. Will definitely be back.
The food was excellent, location is perfect and all the staff are very friendly. The kids loved the pools, splash pool and the Panda Club which was run in a very friendly and enjoyable way for the kids.

  • Stayed: July 2013, traveled with family
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1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear Michael C. Thank you very much for your review. We are pleased to hear that you had an amazing holiday at our hotel. We will forward your special comments about the entertainment service onto the entertainment staff. They will be pleased to hear all what you say.

We are looking forward to seeing you again very soon.

Kind regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

Just returned from the Miami Ibiza (12-26 july 2013)The hotel is absolutely lovely,rooms cleaned every day,Very friendly staff, food is fabulous with plenty of choice there is something for everyone no matter how fussy. Only downside is we went during school holidays and our youngest child is 27 so don't have too much patience with children running wild but that is our fault.If you have young children it is brilliant as they are well catered for every day and into the evening so great for families.I would definitely go again but at a quieter time also the sunbed issue and the english are the worst offenders but overall a lovely hotel

Room Tip: best is to get a high floor with a sea view
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  • Stayed: July 2013, traveled as a couple
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1  Thank angieval_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear angieval_11. Thank you very much for your review. We are very happy to know that you had a fantastic holiday at our hotel.

On the other hand, we take note of your comment about the sunbed situation. We will do our best to improve it in the future.

We are looking forward to seeing you again very soon.

Kind regards
Intertur Hotels Team

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Reviewed August 1, 2013

Our holiday was 14th July 2013. Its was a family of 4 and we had a fantastic time. Entertainment was great, food lovely, every one was helpful. A few more smiles from the bar would not go a miss. Our room was tided every day, reception were friendly and could not help us enough. Would definitely go back again.

Room Tip: Asked for a quite room but got one near the entertainment but did not complain as we had the biggest...
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  • Stayed: July 2013, traveled with family
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3  Thank Jeanette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear Jeanette J. Thank you very much for your comment. We are pleased to know that you enjoyed your holiday in our hotel and happy to hear you would visit again our hotel. We will forward your nice comments onto the staff of the hotel.

We are looking forward to seeing you again very soon.

Kind regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

This was our 2nd year at the Miami and we had a great week 24th - 31st July. We had an even better time than last year ... this should be 4 star. The kids want us to book for next year again. This year we stayed in the apartments to give us more room but we were still all inclusive and used all the hotel facilities. The depth of the swimming pool has been reduced to 120cm and there is also a new water feature areas which was lovely for younger children ie pirate boat with slide. I saw an earlier review said no floats were allowed in the pool but this was not the case during our stay. The food was more than fab and the staff are excellent. They all work very hard to please everyone. My older son did miss the old football court which has been replaced with the water feature area. However the animators Tibor and Claudio kept him busy with ie.killer pool and table tennis competitions. The hotel is next to the beach where you can hire mini hovercrafts. All inclusive covered an endless number of drinks, ice lollies, ice creams, tea coffee and afternoon biscuits. Go on book it... you will not be disappointed. PS. We did a day trip to the Caves in San Miguel but would advise you not to bother as we found the Caves disappointing.

Room Tip: Recommend apartments numbers 301 to 305, 401 to 405 or 501 to 504 for a good view.
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  • Stayed: July 2013, traveled with family
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3  Thank Jnmac99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear Jnmac99. Thank you very much for your comments. We are proud to hear that this holiday has been even better than last you had with us.

Regarding your comment about the depth of the pool, direction of the hotel, worried about the comments of all our guests on Tripadvisor, decided to make the pool shallower. All reviews are always appreciated to improve our services.

We are looking forward to seeing you again at our hotel.

Kind regards
Intertur Hotels Team

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Reviewed August 1, 2013

We are just back from our 2nd visit to the hotel and we were very surprised to see it had improved as e didn't think it could in any way. They have put lcd TV's in all the rooms and the new kids splashpool and playpark are excellent, our daughter of 5 loved this. The kids club was a lot better ran this year than last and they have lifted the main pool up in depth as was 2.2 metres deep last year and now you can stand up in it. The food was still excellent and maid service every day was still the same, all in all a great family hotel. We have just booked up again for next year.

  • Stayed: July 2013, traveled with family
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1  Thank HazelF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear HazelF1. Thank you very much for your nice review. We are proud to hear that we met again all your expectations and proud to hear that your daughter enjoyed the new spash pool!

We are looking forward to seeing you again next year.

Kind regards
Intertur Hotels Team

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Reviewed July 30, 2013

We were a bit dubious at first as we wanted a 4* star hotel but we couldn't find any bad reviews for it other than sun beds so we decided to book.

When we arrived we were very impressed. The hotel was immaculate and in lovely surroundings. The swimming pools are really good and the kids area really is fantastic. It is right next to the beach which is lovely. It's only a 10 minute walk to the town which has bars, restaurants and shops.

The rooms could have been bigger with maybe a seating area but who wants to be in the room when on holiday.

The sun bed situation is a bit of a joke. My husband had to get up at 6am so we could get beds near kids pool to keep an eye on them. Some beds had towels on all day with no one using them which I thought was wrong. The hotel should remove towels if left for more than 2 hours.

Food was lovely. Restaurant was always very clean with a good variety of food. Food was always piping hot and fresh. There was a good choice to suit everyone.

Entertainment team were fantastic. They keep u entertained during the day with aqua aerobics, aqua Zumba, water volleyball, water polo, killer darts, killer pool and loads more. Kids club and kids entertainment was fantastic. The girls working there did a great job. The animation team also kept us entertained in the evening. They all worked so hard. Tibor and claudio are truly lovely people and really made our holiday. My kids loved them too. We will definitely keep in touch with them.

Only thing which was annoying was that people could sit at the tables of an evening smoking. It is outdoors but still very unpleasant for non smokers and children. Think the hotel should have a designated smoking area.

Overall we all had a fantastic holiday and would definitely go back next year as long as they keep the same animation team.

I highly recommend the hotel and think it should have a 4* rating.

  • Stayed: July 2013, traveled with family
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8  Thank Cabbiewag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Miami Ibiza, responded to this reviewResponded August 26, 2013

Dear Cabbiewag. Thank you very much for your review. We are pleased to hear that you decided to come at our hotel even though you were looking for a 4 stars hotel. Also, we are prouder to hear that we met all your expectations.

On the other hand, we take note regarding your comments about, the need of improving the size of the rooms, the need of improving the sunbed policy and the need of having a smoking area. All your comments are greatly appreciated to improve our services and facilities.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Intertur Hotel Miami Ibiza

Address: C/ Pou Roig 1 | Platja d'Es Cana, 07849 Es Canar, Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio > Es Canar
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Es Canar
#4 Romantic Hotel in Es Canar
Price Range: $81 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Intertur Hotel Miami Ibiza 3*
Number of rooms: 365
Official Description (provided by the hotel):
The Intertur Hotel Miami Ibiza is an all-inclusive hotel in Ibiza, perfect for families and couples willing to fully enjoy their holidays in Es Cana in a good value hotel and with the best rates available. Set by the sea on Es Canar beach, our hotel in Santa Eulalia offers you bed and breakfast, half-board (includes breakfast and dinner. Beverage not included) and full-board (includes breakfast, lunch and dinner. Beverage not included) accommodation... and more! Famous for its personalized attention, the Intertur Hotel Miami Ibiza offers you special services: mini club for children (4 to 12 years old), new splashpool, family rooms and inter-connecting rooms, buffet restaurant with terrace and show cooking, adapted menus, laundry room with washing-machines... Book now your hotel on Es Canar beach, in the heart of Santa Eulalia, and enjoy relaxing and unique holidays with your family. Check-in time: 15:00 Check-out time: 12:00 ... more   less 
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Also Known As:
Miami Ibiza Hotel
Hotel Miami Ibiza
Miami Ibiza Es Canar
Intertur Hotel Miami Ibiza Es Canar

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