On our first trip to Ibiza my wife and I stayed at the Gran for 5 nights in August with a group of friends and we all had a great time. The hotel is pretty big but we were lucky enough to have our room a few steps away from the elevator.
Room is nice, modern style with an open bathtub and has a nice balcony facing the pool. The only problem with the room we had is that we had a king size bed with two separate mattresses and their quality was poor.
The hotel looks very fresh and new and you have a good feeling just being there. Lobby area is very nice with a couple of shops, sushi bar and the restaurant where breakfast is offered. Pool area is great, probably best in Ibiza. Food we had was all quality and tasty. Spa area is very big and offers a variety of treatments and a variety of saunas.
There is a good party atmosphere in the hotel and the clientele is middle class +. Hotel staff are very much ok, although I don't recommend using the concierge service for bookings. We booked a table at the Pacha through the concierge and they wanted to charge us 3000 Euro for it... as we arrived in the club we were charged 250 per person paying a total 2000 Euro. Also the concierge didn't manage to get us a table at Leo during the whole stay although we asked to put us on the waiting list of every day.
Had a disappointing incident with the laundry service, not getting my clothes for three days but eventually still paying for it. The receptionist said they appreciate my comments and they will take care of it but that I have to pay.
Overall it's a very good hotel that has room to grow but still you basically get what you pay for.
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- Also Known As:
- Ibiza Town Gran Hotel
- Ibiza Gran Hotel Ibiza Town