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“Expensive hotel for an appaling service.”
Review of Hotel Figueretes

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Hotel Figueretes
Ranked #34 of 51 Hotels in Ibiza Town
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Expensive hotel for an appaling service.”
Reviewed July 31, 2012

The breakfast was good and the location was excellent.

Even though we had booked two rooms in December and requested sea view and balconies, the rooms were not adjacent and one of them did not have a balcony.Neither of them was a sea view room.The manager had called me in March and specified that they allocate rooms a week in advance and she could not guarantee that rooms with sea view would be allocated.I don't undersatnd that system and I think that it isn't effective as I specifically requested the rooms and we were there for 9 nights.

The rooms were too hot and the fan did not make any difference.There was a cockroach in the room the first night we were there, but they were all over the island! The worst aspect was the attitude of the reception staff.They simply shrugged their shoulders and said 'I don''t know' to any questions that we asked.Appaling service for 100 euros per night!The cleaners did not replenish the soaps and even though we made a request at the reception desk, it still did not happen.

This is the worst customer service we have ever received and we stay at a lot of hotels all the time.Staff are very disrespectful and everything is a bit of a bother for them.I am not fussy at all and as a matter of fact it is the first time I complain about a hotel.The attitude of the reception desk staff is simply unacceptable.

I would not recommend this hotel to anyone!

Room Tip: Request a sea view room and if you are lucky you might get one!
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank IKLondon_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
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Vienna
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 9, 2012

Good value for little money (for Ibiza standards), great location between Playa d'en Bossa and Eivissa (you can walk in both directions), directly at the nice Figueretes beach, very nice staff. Our room was very basic but clean (and it had a fan + power outlets). The rooms with a balcony might be nicer though. Some people have mentioned the noise (planes, traffic, party people) - this is true but will also apply to every other hotel in Playa d'en Bossa.

all in all, we felt the hotel was perfectly alright for 3 days and would recommend it. but if you are about to spend your only week of holiday of the year here, you might be a bit dissapointed.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mimobloggt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 14, 2012

I stayed here for a few nights with my boyfriend in September and found the hotel good value for money - we got what we paid for! The hotel location is superb, it was central enough to clubs, bars and restaurants yet on a quiet stretch of town - and having the beach on our doorstep was fab! One of the main reasons we stayed here was that we had the ferry to Formentera right next to the hotel. The rooms are simple but very clean and had a maid service every day. Our room was warm without air conditioning, however we were situated at the back of the hotel which was more shaded, so I don't think we struggled with the heat in the rooms as much as others. Even though we were there for the Ibiza nightlife, we didn't want a 'party' hotel and I'm so happy we got what we wanted! Breakfast was fine, typical continental style, there are many cafes close by for anyone wanting something more substantial. Overall a cheap and cheerful place to stay. We would definitely stay again if we were on a budget.

Room Tip: Rooms at the back are cooler but no sea view, rooms at the front have the sun and sea but are hot wi...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Madagascar-Blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amsterdam
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 28, 2010

The location of the hotel was great but do not expect too much else. The rooms were in need of refurbishment as was the hotel in general. The beds were very uncomfortable.The breakfast was terrible and we decided to buy out after a few days. The bread was like chewing gum, the same cheese every day, the coffee from the coffee machine was terrible. In their defence the staff were very friendly and helpful.
I

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chistorra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ibiza Town hotels

Brussels, Belgium
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 5, 2009

I booked this hotel because the mar y playa, where I have been staying for years and which is very good value, was fully booked. The hotel is cheap, clean and its location is perfect but that are the only postivie points I can think of. The hotel is in absolute need of refurbishing. The rooms and beds are worn out, the rooms can get very hot and there is no fan, fridge or airco available. The hotel and its surroundings can be quite noisy so sleeping with open window is not always an option though the heat in the rooms can be unbearable,especially in the rooms with no sea view (but do not expect the sea view rooms to be cool!!). There are literally no plugs in the rooms (!) so it is for example impossible to charge your mobile. Staff can not be bothered (especially the older lady at the reception desk is extremely uninterested and unfriendly, she would for example refuse me to change rooms though I staied in the hotel for 2 weeks and while my room was very badly situated (hot, noisy, parial sea view) . Ignore her and talk to her male colleague which is a lot nicer). The breakfast is extremely poor (for example no fruit or water is available), every day exactly the same and served until 10 o'clock only which is very early for ibiza... I will never stay in this hotel again and advise you to book the mar y playa or ibiza playa hotel, which are a bit more exepensive but still very afordable and much nicer places to stay then this worn and poorly managed place.

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank piboBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibiza
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2009

I was there with my boyfriend for 2 weeks ! and it was great even though it was really hot the whole stay and this hotel has no aircon or fan. But we survived and enjoyed our stay there - location is really great - beach 20 meters, bus station 5 mins, restaurants, bars few steps, nice promenade in front of hotel, 15 mins to Playa den Bossa..
I would definitely reccomend to pay for room with sea view, because evening with bottle of wine on their terrace is just unforgetable when you watch world passing by, nice people, see, boats...
Rooms are simple but good enough...Maybe more suitable for younger people who do not care if there is a bit louder during the night because clubbers are everywhere around :)
Will come back ! ! !
Silvie Müllerová
Czech Republic

Stayed July 2009, traveled on business
Helpful?
1 Thank silvie_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2007

I would really advise people to think of the following before booking this hotel:

1. Can you live without air conditioning or a fan? (all of the rooms have neither)

2. Can you live without an electric point in your room? (there are non in the room at all).

3. Can you stay in a hotel with staff that really aren't bothered about your comfort? (because they aren't)

Good things are:

1. it's cheap.

2. It's clean.

3. It's near the beach.

4. it's not in San Antonio.

5. It's a 15 minute walk to Ibiza town.

  • Liked — cheap and not in San Antonio
  • Disliked — No fans, or aircon or electric point. Hot room.
  • Stayed June 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank tantypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Figueretes

Property: Hotel Figueretes
Address: Pseo. de las Pitiusas s/n, 07800, Ibiza Town, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#2 Best Value Hotel in Ibiza Town
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Figueretes 1*
Number of rooms: 74
Reservation Options:
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Also Known As:
Figueretes Hotel Figueretas Ibiza
Hotel Figueretes Ibiza/Ibiza Town

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