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“Not going to stay there again...but will always return to paradise Ibiza”

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Apartamentos Playasol Jabeque Dreams
Reviewed July 11, 2013

I am rating this place with 2 stars as the main concern i had was i was never sure if i wouldn't have walked into my own room that has been robbed. I have stayed here 10 nights and after realising on the first night you can freely jump from 1 balcony to the other if you are not afraid of heights i knew i had to hide ( literally) all expensive stuff or important like passports every time i would go out. Am i exaggerating? Well the friendly girls from New Zealand (apart next to 9ours) were robbed of there money and iphone on the 3 nights,same as their neighbours from Italy next door- police involved etc...they don't care they have cases like this every hour! On our last day we used our swimming pool again bad idea- you can use one of the massive beds,nice but...the bed next to ours 1 guy who yes fell asleep which can happen was robbed of money,camera and iphone. So does it matter that the cleaners were very friendly,loved the lady that did our floor -3th, once you put a no disturb sign they will not knock,once you are out of the room they will clean it. Air con working perfectly, few problem with kitchen as the gas bottle runs out quickly and you have to call reception- took 2 days to have it replaced- i do like my morning coffee or prep eggs in the morning! Tv -6 channels which really are 3 just doubled,all spanish and all not interesting. But hey i went there to party and see my friends so loved Ibiza as always when i go there...but hope you understand that i can not afford to go there again! Who wants to be robbed?! Well not me:) enjoy Ibiza guys! Paradise island

  • Stayed: July 2013, traveled with friends
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2  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tove m, Gerente at Apartamentos Playasol Jabeque Dreams, responded to this reviewResponded July 24, 2013

Thank you very much to take your valuable time in writing some words about your experience in our apartments. First of all I am Happy that you did not suffer any robbery. We have lately done a lot of efforts trying to get rid of the robberies and by having a good cooperation with the spanish national police, we have reach our goal and I do hope that you another time will visit our place.

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29 - 35 of 119 reviews

Reviewed September 9, 2012

The hotel itself was ok, the room was cleaned every day and the air conditioning and TV worked although all Spanish channels. We'd originally planned on staying at the Jabeque next door as I'd stayed there before but it was fully booked so we stayed here instead. The kitchen wasn't really well equipped enough for self catering but you could make a sandwich and keep drinks cool in the fridge. We just used the pool next door in the Jabeque because the one in Playa Sol II was freezing.

It's well located for Space, Bora Bora and Ushuaia that are both about a 25 min walk away. In the opposite direction is Ibiza town and a wee strip of lovely bars and restaurants in Figueretas. Although if you're not keen on walking very far you might find it a bit far from the action.

Sadly on our first full day the apartment got broken into when we were out buying bread. We had a first floor apartment round the side that is easily accessed from the road so possibly someone saw us leave. Although we'd locked the balcony door they still got in and pinched our phones that we'd left charging, about €300, a cheap camera and my specs (?!). Our own fault for leaving valuables on show I guess but beware if you're booking to get a safe as soon as you arrive. The hotel gave us one gratis after that but we still slept with one eye open and left the TV on when we went out and curtains closed.

Jose on reception was really friendly and helpful throughout and the maid who cleaned our apartment was very smiley and seemed happy to come back later when we weren't quite ready to get up yet.

I don't think I'd stay here again because of the theft but if you're looking for budget accommodation that's well located then the Playa Sol II does the job.

  • Stayed: September 2012, traveled with friends
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1  Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anto38, Director de Recepción at Apartamentos Playasol Jabeque Dreams, responded to this reviewResponded September 13, 2012

Dear Jennifer,

First of all thanks very much for writing about us in tripadvisor we really apreciate it. Concerning to your comment we regret you were broken during your stay in our apartments. At this point we would like to let you know that the hotel has contracted a private security service to prevent this happens again. The security is a priority issue for the managment of the Hotel.

On the other side we would like to thank your kind opinion about the good service of our employers and the fantastic location of the apartments Playa Sol closed to Ibiza town and Playa d´en Bossa.

Hoping to see you again in Ibiza,

Kindest regards,

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Reviewed August 23, 2012

We booked through Thomas Cook, under OK Hotel Beach so didn't have a clue where we were staying when we arrived. We knew we had to arrive at an address then get directed to our accommodation - a risk which worked out brilliantly!

The staff on reception were always really helpful and friendly- explaining how to get to Figuretes beach in one direction then to Playa D'en Bossa in the other. Day or night then always said hello!

The room was great! We had a kitchen/lounge area which led onto a large balcony over looking the coastline, with a separate bathroom and bedroom. One small negative thing was lack of space for our clothes, perhaps more hangers in the wardrobe would have been useful for two girls!

Service was great- room kept clean with fresh towels when needed.

We stayed one day at the pool which was lovely and quiet - it is small but when there's only a couple of others the share it with, it's not an issue.

Would not hesitate to recommend this hotel to others- great location between Bossa and Ibiza Town. We had no issues with noise and it was lovely to sit out on the balcony with our music on saying hello to our balcony neighbours!

Room Tip: Sea view is lovely
  • Stayed: August 2012, traveled with friends
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1  Thank Lozbonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anto38, Director de Recepción at Apartamentos Playasol Jabeque Dreams, responded to this reviewResponded September 13, 2012

Dear guest,


Thanks very much for your nice comment. We are really pleased that our guests keep enjoing their holiday with us. We would like as well to thank your friendly comments about the staff, the cleaning, the pool chilled pool area, and the fantastic views over the beach of Figueretas.

We hope we have the pleasure to receive you again.

Best regards,

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Reviewed July 16, 2012

Given the budget price, these apartments are in a great location between Playa den Bossa and Figueretas and have a clean pool.
The downsides were the noise - pretty much the whole of our floor was taken up by one large group who stood in the corridor between midnight and 2am every night shouting, slamming doors and playing music. We obviously were expecting some noise and thankfully were out most nights but the noise was so ridiculous that we were unable to sleep on our first and last nights there as despite having our ipods in on full volume we could still hear them.
Most of the staff were friendly and helpful, but one gentleman in particular who worked in the evening was very rude - refused to order us a taxi as the last one had taken 45 mins to arrive and he said it would make him 'very angry' to have to ring one again. He told us to walk up to the main road and flag one from there, but we knew from experience that this is impossible, hardly any available taxis go near the hotel and most of them wont stop anyway as they are required to stop at a proper taxi stand. We ended up walking for 40 minutes to Ibiza town and getting a short taxi journey from there to Pacha, which definitely put a dampener on the night! The 'fully equipped kitchen' had a fridge, sink, and 2 hobs. Unfortunately there is only one plug socket for the fridge and hob to share so you have to swap them about. The balcony had a good view (we had booked into Playa Sol I but were moved to Playa Sol II when we arrived).
If you want somewhere cheap to stay with a good location and are planning to eat out for all your meals then this hotel could be fine, but it definitely does not have the facilities for self catering and I wouldn't stay there if you are planning to spend any more than the bare minimum of time in your room.

  • Stayed: July 2012, traveled with friends
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3  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anto38, Director de Recepción at Apartamentos Playasol Jabeque Dreams, responded to this reviewResponded July 22, 2012

Dear guest,

Thanks very much for leaving your opinion from our hotel. We really apreciate your comments as are the best way to improve our quality of services.

We are sorry for the inconvenience you had with the noise your first night. Thereon we would like to inform you that to avoid this problem we have a new security staff to ensure the rest of our guests. In reference to your comment about the taxis, we hope you understand that the taxi service is not a direct responsability of the hotel and as our recepcionist said normally the quickliest way to get one, in high season, is on the top main road. We really regret that put a dampener on your night and the hotel couldn't be more helpful .
Finally we thank you appreciate the fantastic location of the hotel and the service of our friendly staff.
We hope that we will have the pleasure to receive you once more.
Kindest regards from Ibiza

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Reviewed July 14, 2012

although ive given this four stars, we did actually have a problem, we actually booked into the jabeque hotel which is part of the same group (playa sol group) but they had apparently overbooked and put us into the playa sol 2 apartments which didnt look as nice but we could use the pool at the jabeque. I had read about this happening to other people so prior to going, i rang the hotel itself, plus the playa sol group main number and alpha rooms, who i booked it through. playa sol cant confirm bookings (you have to do it through the agent) but alpha rooms confirmed it was ok. From reading the other reviews, this seems like a common problem. they probably over book one hotel, knowing they have rooms left in one of the others. they did give us a safety deposit box for free though, saving 6 euros a day. the room was basic, hardly plush but perfect for our needs. Big fridge and free air conditioning. plenty of room etc. plus a balcony with a sea view (although we did have to request this as we had this at the jabeque). the beds were uncomfortable but it didnt stop us sleeping. was very impressed that the maid came everyday to change our towels and clean the floor and make the beds. the hotel is generally quiet, a few people playing music but thats what you want in ibiza so im glad the staff didnt ask them to turn it down. we found the staff friendly and polite. Other people have mentioned not being able to have friends round but this is an issue all over ibiza, i dont think its a particular problem here. id stay again if it was cheap enough, the location is perfect

  • Stayed: July 2012, traveled with friends
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1  Thank lferriga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Dear Guests,
we really thank you to leave your opinion about your stay in our Hotel-Apartments Playa Sol II.
Although we are really sorry about your reservation, we are not in used to overbooked the hotels but in high season could happend and we always try to give to our guests good and satisfational solutions. In your case we are happy that you apreciate our service and our staff and our amazing view. These are our strongest points and your comments help us to continue improving.
We would be pleased to receive you again! Don't hesitate to contact us!
Best regards
Antonella Usai

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Reviewed June 25, 2012

If you're looking into staying at the Apartamentos Playa sol, being number I or II, click away and book another hotel, like the Mare Nostrum for instance which is cheap and always nice. I made the mistake of booking a room at this hotel, and yesterday at the end of the day and end of our stay, we came back to a LOCKED room WITHOUT our bags inside it. Hotel staff maybe.

Bags were ready to go for the flight which was in 4 hours, they had everything inside: camera, clothes, money, etc - it's all gone. We went downstairs to reception and the manager man was stupidly unhelpful and really blase about it. He called the police, spoke with them in a soft calm manner as if it was nothing, and turned around to us and said that the police was busy they couldn't come until the morning (when we would not be there anymore). Then he called the security guard who refused to accompany me and my friend to at least knock on rooms and see if our bags were anywhere. Unhelpful, dodgy staff, we are heartbroken and actually broke with a combined loss/damage of 4 thousand pounds in stolen goods. Then they said "yeah it happens all the time, there were two other robberies this week here". Thanks for letting us know!!

this is ABSURD in our day and age - please don't stay in this hotel, for your own safety.

  • Stayed: June 2012, traveled with friends
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4  Thank BPetroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

I'm unsure of how to rate this. On the one hand, the view was gorgeous (sea view) and the location was ideal. However, the staff...they were very rude and unpleasant. The room was ok but it was tolerable. All of this would be fine but this is the thing that brings my entire view of this hotel down.

The maid entered the room while we were asleep once and she attempted to enter another time but, thankfully, we had locked the door. This did not deter her because she kept trying to open the door by banging it and shoving it. Finally, she gave up. In no way is this even remotely acceptable. For all we know, she entered the room while we were not there. I have never experienced something like this and I am completely appalled. This should never happen.

I wouldn't recommend it based on this but the view is gorgeous.

  • Stayed: May 2012, traveled with friends
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3  Thank Cnbacchus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Guests,
First of all we world like to thank you to dedicated part of your time to let us have your opinion about our Apart-Hotel Playa Sol II.
We really apologize for the poor attention you received. We will improve our efforts to give the due service to our customers.
We also appreciate the good description you did about our establishment and we thank you for it.
We will be happy to receive you again in the future.
Kind regards

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Additional Information about Apartamentos Playasol Jabeque Dreams

Address: Calle Carles Roman Ferrer 27, 07800, Ibiza Town, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #11 of 32 Specialty Lodging in Ibiza Town
Price Range: $142 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apartamentos Playasol Jabeque Dreams 3.5*
Number of rooms: 58
Official Description (provided by the hotel):
Location: The apartments are located on the seafront in an idyllic location right between the worldwide renowned Playa d'en Bossa and the city centre. Its location is perfect if you fancy checking out the best beach clubs and discos in the area or walking to the city's old town or the port. Plus, the airport is just 13 minutes away. Rooms: The apartments and studios have been refurbished and fitted out with new furnishings. They are now air conditioned and have a fully-equipped bathroom with a hair dryer, a fully-equipped kitchenette, fridge, a plasma TV with cable channels, a safe (free of charge), telephone and balcony. Some rooms offer an ocean-view. Facilities: The apartment facilities have been refurbished and given a modern feel. There is a swimming pool, Terrario Pool Garden, with ocean views for guests to enjoy. Services: Located in Aparthotel Playasol Jabeque Soul, the reception is open 24 hours per day. It offers customers the option of purchasing tickets for clubs, trips and sports activities. Guests may check in from 14:00. Check-out time is 11:00. Free Wi-Fi is available in the rooms and throughout the hotel. PARKING 20€ DAY ... more   less 
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Also Known As:
Apartmentos Playa Sol Ii Hotel Es Vive
Apartmentos Playa Sol Ii Ibiza
Apartamentos Playasol Jabeque Dreams Ibiza/Ibiza Town

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