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“An awesome trip to Ibizza”

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La Torre del Canonigo
Ranked #25 of 52 Hotels in Ibiza Town
Certificate of Excellence
Reviewed November 25, 2012

It was my first time to Ibizza. I choose this hotel after some review on various sites. The best decsion made of the whole trip. I discover an Island that could be awesome and awfull!! We made the best chhoice, and I am sure that in Ibizza it is probably the best choice to be made. The view, the area (Unesco part of the city), the small size of the hotel, the personalized service and the ability to find an haeven of peace in an island known for its clubs and parties. the mix was perfect!! And even thought the pool was nort yet opened, they let us use it!! A diamond !!!!

Room Tip: view on the city
  • Stayed: June 2012, traveled with friends
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Thank Claudefrmtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded December 3, 2012

Thank you very much for taking the time to share your opinion. With no doubt, the swimmingpool is the preferred element of our decor since it is designed for the most demanding tastes. We designed that terrace for people to chill while enjoying one of the best views in the island having a bath or dinner at night. We´ll try to please you with our installations and services again soon!

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Reviews (186)
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61 - 67 of 186 reviews

Reviewed November 24, 2012

As others have said, it is in a fabulous location at the top of the Dalt Villa. I have been a returning guest for several years, and I always stay for just one night en route or returning from Formentera. It has a wonderfully discreet entrance and you immediately feel you are entering a private home in an ancient building with lots of beautiful and intriguing things. There can be few nicer places to enjoy a glass of wine than sitting in the small bar, by the window overlooking the port. Warning: Never, ever take a room overlooking the street, the bin men come through the street at about 5am making an insupportable noise. You must have a room overlooking the Port. The suites are lovely but some features, such as bathrooms and jacuzzis need updating. Room 2 (superior room) is the nicest in a lower price bracket. The beds are very comfortable but the pillows are atrocious for a hotel of this standard. We commented that there should be an option of down/feather pillows. Hopefully this will be taken on board. The restaurant beside the pool are both new this year. The pool is beautiful to look at and well designed in a very limited space. In bad weather you eat inside which is what we did this year. We found the food to be poor. In the old days you could just get a plate of jamon and/or cheese which was infinitely preferable to the pre-prepared ostentatious food available now. The staff are certainly 'low key' which is actually how I like it. But when the driver of the hotel car gave me a hard time about the fact our ferry was late arriving from Formentera, I thought that was just a bit too much 'attitude'. Because of the changes we noted, such as poorer quality of bathroom products, change of decor, restaurant menu etc. we wondered whether the ownership had changed. Which it hasn't. But they badly need to reconsider the expectations of 5* guests. A slightly mildewy smell in the bathroom and cupboards just doesn't cut it. A real shame they haven't invested in keeping a very charming hotel in a spectacular location up to scratch.

Room Tip: Overlooking the Port is essential for both the view and the lack of street noise.
  • Stayed: September 2012, traveled as a couple
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Thank BBB1255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded November 30, 2012

Thank you very much for your positive opinion and for all the constructive criticisms. We know our customers love the views and that's why we built a swimming pool on the terrace with views to the harbour. We like you to enjoy all the best of our hotel. About the bathrooms, I am pleased to inform you that during this winter we are reforming all of them to provide you with the most comfortable facilities. Regarding to the pillows, your opinion is much apreciated: we are considering to offer a choice of them for the next season. We hope you are back next season as you have been doing for the last years and to see all the improvements!

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Reviewed November 24, 2012

We stayed in the hotel in August 2012. The actual hotel, the rooms, the pool are exquisite and worth every penny of the cost but beware!

Do stay here if you love the views and the exclusivity of being located in the old town with the wide choice of restaurants a short walk away. The walk back up the hill will take about 15 minutes from the old town but we had loads of fun exploring the back streets and enjoyed the experience.

The downside of the stay was the staff in the hotel. Disinterested, uncommunicative and inefficient are words that can be applied to the staff which is a shame as this will always taint our memory of the stay and would stop us recommending the hotel to friends. If the hotel employed warm, welcoming and committed employees the experience would have been perfect.

Room Tip: The rooms with the private sun terraces are exquisit
  • Stayed: August 2012, traveled with friends
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1  Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded November 30, 2012

First of all, thank you very much for your opinion. We are very pleased to know you enjoyed our exclusive view and location. Regarding to the dissatisfaction with our staff is very useful for us to take it in account on the next selection process in 2013. For the next season we expect to grow our installations and we hope to count on the right employees to provide you as satisfactory stay here as possible. We hope you come back to confirm our improvement and you change your opinion!

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Reviewed November 24, 2012

I had a great time when I went to Ibiza. It was my first time and I wanted to be a great experience. I stayed at "La Torre del Canonigo" and the overall experience was great. The staff was very helpful and attentive specially Natalia at the front desk who was always smiley and with a great attitude to help.
I will definitely stay here next time I go back to Ibiza.

  • Stayed: July 2012
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Thank juanchevere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded November 25, 2012

Thank you very much for your positive opinion. We are really proud to know our time is so kind with our guest and really hope to service you again very soon.

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Reviewed November 24, 2012

Quite,relax,nice pa\norama on the port.Small hotel but with charme in the old pedestrian area oh Ibiza town. The staff was kind and my suite with jacuzzi was really confortable.
Antonella de Orleans-Borbon

  • Stayed: August 2012, traveled with friends
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Thank annerose m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded November 25, 2012

Thank you very much for your opinion. We are pleased to know about your comfortable stay with us and we will keep working to offer you as good service as possible. You will be very wellcome if you desire to come back!

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Reviewed November 24, 2012

If you like the purity of places while enjoying an Island that offers non stop amusement, La Torre del Canonigo is the best and most luxurious place to be. Too sleep around centuries old walls while enjoying the best view the Island offers and the best walk, is priceless.

Room Tip: Rooms that look at the port or rooms that look at the old town have it's own magic.
  • Stayed: July 2012, traveled as a couple
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Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naihara, Director de Recepción at La Torre del Canonigo, responded to this reviewResponded November 25, 2012

Thank you very much for your opinion. We continue working to offer a good customer service but always conserving the essence of the place: a centuries old building. We would be glad to offer you again an unforgetable stay.

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Reviewed August 23, 2012

We have just returned from a 3 night stay at Torre del Canonigo and have mixed feelings about this hotel.

On the positive side:
- The location is stunning, set right at the top of Dalt Villa. The pool is fantastic and the rooms are large and well equipped (with the exception of our bathroom - see below)
- The air conditioning in our room was excellent, and almost silent so ideal for light sleepers
- On the whole the staff were helpful and worked hard (especially the bar staff/waiters) & they were very happy to arrange table bookings or make reservations at beach bars for guests. They also ordered a taxi for us at the end of our stay to the airport which arrived within minutes.
- Breakfast was served until 2pm and must have improved recently as we were offered fruit, fresh juice and eggs for no additional charge
- The hotel is quiet and peaceful despite being in the centre of the old town, we slept brilliantly here each night - the shutters blocked out every ounce of light

On the negative side:
- Our experience from a hotel management perspective sounds very similar to the other negative reviews on tripadvisor. We arrived at 2.30pm to check in and were told that the person in our room had not left yet so our room was not ready. As a result we went for lunch and came back at 4.30pm to find that our room was still not ready. We were offered no explanation as to why, but instead offered a drink from the bar which ended up on our bill when we checked out!
- There is absolutely no information on the hotel in the rooms and the staff didn't know the answers to a number of our basic questions. e.g. 'Is there a price list for the mini bar? 'Erm, no.' 'Ok, how much are the beers?' ' Erm, we don't know'....!
- Bottled water was provided on arrival in our rooms but not when they made the rooms up each day. I found this really surprising given there are obviously no supermarkets nearby and staff were not able to tell us how much the bottled water was in the mini bar.
- On the whole our room was beautifully laid out, the bed was really comfortable and the ipod docking station and TV were modern and worked well. However, the bathroom was really sub standard and the walls around the shower were dirty. The bathroom was what I'd expect to see in a 3* hotel, not 5*
- The restaurant setting is stunning (by the pool) and is open to the public. The food is excellent but it desperately needs some strong management/guidance if it is to be a success. We observed a mix up in reservations while we were dining there and numerous people turned away at the door (there are only 4 tables)

On the whole I would recommend this to someone looking to stay in Dalt Villa given the fabulous setting and pool area. However, my advice would be to reconfirm your booking and arrival time before turning up and be prepared for 'laid back' management during your stay.

I've given this a 3* rating due to the lack of management, but the property itself would get 4* and the pool area would get 5*

  • Stayed: August 2012, traveled as a couple
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1  Thank tripreviewerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Torre del Canonigo

Address: Calle Major 8, 07800, Ibiza Town, Ibiza, Spain
Phone Number:
Location: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Ibiza Town
#11 On the Beach Hotel in Ibiza Town
#13 Luxury Hotel in Ibiza Town
Price Range: $192 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Torre del Canonigo 4*
Number of rooms: 8
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Also Known As:
La Torre Del Canonigo Hotel Ibiza Town
La Torre Del Canonigo Ibiza/Ibiza Town

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