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All reviewsjacuzzi bathsea viewpresidential suitenext yearpool areafour poster bedbreakfast roombeautiful hotelwaiter servicenothing is too much troublebeach bedschanged dailycomfortable sunbedsoverlooking the beachacross the roadmemorable holidaybed linen
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Reviewed October 18, 2012

We (me, Husband and son Ben) stayed at the Regina in June 2012 for two weeks. We have been to Skala about 3 times in the past years but not with our son who is 3yrs old, so we thought it would be good place to take him as Skala is lovely. What can I say, we have travelled to many hotels all over the the world I have to say that the Regina is one of the best. Not only because the facilities are great but the people made our holiday ! the bar staff by the pool were just wonderul, Ben made some firm friends in them! nothing was too much trouble for any of the staff and so friendly and chatty. We stayed in a lovely room overlooking the sea, which was quiet even though there is a road separating the hotel to the beach. The pool area has beautiful views over the sea and you can have massages by the pool which are wonderful !! All in all a great holiday. We would definatly go back there.

  • Stayed: June 2012, traveled with family
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3  Thank SurreyBird1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

On our 6th. stay in Skal we decided (to be honest it was Star Tour that "forced" us to switch as they cancelled all trips to Kefalonia...) to switch from Melidron to Regina and we were very satisfied with this choice. Regina is a wonderful hotel with nice rooms, good breakfast and all the service you can think of. And Anastasia (assistant manager) was very helpful and serviceminded in every way and is really a positive part of the freindly staff. We will sure be back next year for our 7th stay in Skala and Regina will be the place we book.

  • Stayed: September 2012, traveled with family
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3  Thank Henning S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Excellent holiday. Staff very attentive and helpful. Food exceeded expectations. Nice position, slightly out of Scala, meaning an easy and level walk in the evenings. Worth hiring a car to explore the lovely island. Also I suggest doing with boat trip out of Scala. Would certainly visit again.

  • Stayed: September 2012, traveled as a couple
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3  Thank SonicBandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

Having just returned from Regina Dell Acqua Resort with my husband i can hurestly say that is are of the best hotels we have stayed in.
We stayed in a sea view room with amazing view.The room had every converience safe,air con,tea and coffe making facilities which were re stocked on a dayle basis.Maid service was lovely.The towels was flyffly and the lines was amazing.2 small bottles of water and a bottle of red wine will be waiting upon arrival. The fresh flowers from lovely gardens (mounths the roses are smelt very nice was nice touch).
The cleaner did an excellent job.
The swimming pool was amazing.
The view is fantastic.The service was perfect.They provided a buzzer that we have pressed and the waiters are coming to order.
The service was perfect the fresh toweld be the pool was daily and the the pools towels was nice and soft.
The breakfast was perfrct with many choices.
Manly the greek cenrer with local prodacts it was must,The honey it was the best i had tried.
Give a gold medal in chef and his team.The dinner in a prive gazebo by the pool in our wedding anniversary it was fab.
The papper fillet and the italian salad was delicius.Also the brownies and 2 shuts of mastixa from the managment was very generous.
Overall we had an amazing brilliant and perfect stay at Regina.So ignore the previous reviews chek all the others and do not hesitate to book your holiday at Regina.
See all next yearat 2nd may for 2 weeks.
Thanks you for your wonderfull stay!

  • Stayed: October 2012, traveled as a couple
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Thank thomas g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Just spent a week here and my wife and I are very confused as to why it has been given a 5 star rating. Who issues these ratings. Having spent the past 10 years visiting 5 star hotels we were expecting this hotel to be up to the standard of the others. Sadly wrong. It wasn't all a let down though.

The swimming pool and surrounding area was a really pleasant place to spend the day, while listening to some really relaxing music. The loungers were comfortable, but why didn't someone have a tool to tighten the things up. Some looked to be in danger of collapse. End of seasonitis maybe.

Back to the positives again.

The bar staff were all very good. They were all very friendly, and willing to have a laugh and a joke with you. They also doubled up as evening waiters and luggage handlers, and despite the long hours they worked, it never showed.

We were on half board so we used the restaurant every night. Most of the meals were very good, but there were a couple that weren't up to the usual standard. We would not recommend half board though, because you knew from the first night exactly what the options were for the remainder of your stay. Lots of choice on the menu, but a couple of daily specials would have been very nice.

Now the negatives.

The reception area was totally featureless. Surely you don't need much imagination to have some sort of floral display to welcome guests, and make the area a bit more attractive. When we were taken to our room I think my face said what I thought of it. Spartan and basic was being kind to it. The balcony was minimalistic and not at all private. Great sea view though. Cleaning of the room was an issue. Daily the rock hard bed was made and the towels changed, but the floor was washed/swept only a couple of times during our stay. Also surfaces were not cleaned daily as marks made by cups/glasses were still their several days later.
Not very good for a 5 star hotel.

The breakfast room took us by surprise because it was more like an English B&B (with sun and views). Food selection was sparse. No, really it was poor. Despite the hotel only having to cater for 80 or so guests, their imagination was certainly lacking in the variety department. In my "B&B in England" I am confident that a human being would have served the tea and coffee. Not here. YOU got your coffee came from an urn.
Not 5 star now is it.

There was also a safety issue in this room, and also the bar by the swimming pool. There was a 2" inch high door runner you had to negotiate when carrying food/drinks to your table/sun lounger. Several people were seen to go base over apex over these obstacles. Not very cleverly thought out. Also on safety, the railing around the swim area, in places, was not very secure. We, and several others, leaned (to admire the views) on the railing in the top corner, and to say it was flexible would be an understatement. I think in England elf and safety would have had something to say about that. Perhaps Greece don't worry about hotel guests safety.

We would have loved to walk around the gardens, which have been a feature of our previous 5 star hotel visits, but there weren't any.
Not 5 star is it.

When we came to leave and settle our bill, we did not even get a "did you enjoy your stay with us". Perhaps the customer service skills of Anastasia were fading at the end of the season.

Having made the above observations, if the hotel had not advertised itself as 5 star, then some of our negative comments would have been less of an issue. But the bottom line is if you say you are 5 star, then make sure you deliver to the expected 5 star standard, and don't rely on guests to say - Well it is Greece.

  • Stayed: September 2012, traveled as a couple
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7  Thank dorsetstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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