Stayed here from 16th -18th July.
The hotel has a pleasant situation overlooking the bay at Isla Playa, and the hotel trades on this.
The rooms at the back of the hotel suffer from the noise and smells from extractor fans. The rooms themselves whilst clean are sterile and unwelcoming. The ensuite bath was worn and the toiletries were in cheap sachets and unappealing. Instead of providing individual rolls of toilet paper, there was a lockable container such as in public lavatories holding the toilet paper.
The carpet on the stairs was worn on the steps and in need of replacement. We were also concerned about the electrically controlled metal shutters in each bedroom. What would happen if the shutters were closed when there was a fire and no means of escape via the corridor?
Breakfast was only adequate. Orange juice dispensed from a machine was the same as that bought in a carton. The two other hotels we stayed at during our trip provided freshly squeezed orange juice which was delightful. The coffee was terrible. One morning only soya milk was provided for cereals. Attempts to obtain fresh milk which had been previously available proved fruitless and we were provided with the UHT variety. There was no attempt to keep the hot food warm or replenish it. Two mornings in a row we had to ask for this to be done.
With the exception of one or two staff, the rest were surly and had attitude. Nothing at this hotel made us feel welcome and would not stay here again.
This is definitely not a 4* hotel. 3* maybe!
As for the resort itself, well the beaches are safe for children but the resort lacks any character. It has been created as a resort in recent years. This is not Northern Spain at it’s best.
There are many other delightful resorts with better accommodation, good, safe beaches and excellent places to eat in this part of Spain.
An on a final note, the little village of Isla itself which is just over a mile away from the resort is a treat and has an outstanding restaurant.
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- Also Known As:
- Olimpo Hotel Santander
- Hotel Olimpo Isla, Spain - Cantabria