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“Nice rooms and breakfast”

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Ramada Encore Geneva
Ranked #1 of 2 Hotels in Carouge
Certificate of Excellence
Bellevue, Washington
Level 6 Contributor
113 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice rooms and breakfast”
Reviewed July 5, 2013 via mobile

Our room was decent sized, modern finish, with nice use of glass in the bathroom and very quiet. The hotel has dedicated non smoking floors, our request for non smoking room didn't go thru due to Cosmos bungling up reservations but we were able to change rooms on checkin. Wifi was free on the floor of our room and worked well. The hotel is connected to a mall where there are many eating places on the third floor and a supermarket with inexpensive water, soda etc. so you don't have to use the expensive vending mc in the hotel. If you are a Ramada (Wyndham) member you get a free chocolate and water bottle.
The breakfast was very nice with individual cut fruits (as well as raw) and many kinds of bread and cereal for vegetarians with everything labelled clearly.
The hotel is about 30 minute drive from the city center. They are renovating 4th to 7th floor from July-Sep.

  • Stayed July 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, July 9, 2013
Thank you for choosing the Ramada Encore Geneva during your stay in Geneva.
It is a pleasure to read your positive comments regarding our room, internet access, and breakfast. I am also glad that you were able to change to a non-smoking room on arrival.
For information our restaurant will open again in August 26th and a new restaurant menu will be available in September.
We will be pleased to welcome you back to the hotel in the future.
Kind regards,
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709 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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Leesburg, Georgia
Level 6 Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 5, 2013

My wife and I plus another couple stayed at this hotel during a 5 day vacation in Switzerland by coach. The hotel was arranged through a travel/tour service as part of the total package. We had stayed at several other hotels throughout Switzerland that had also been arranged by the same travel/tour service. This hotel met our needs for a good nights sleep but would not be a place where vacationer would like to establish a home base. It is more suited to either a business traveler or someone in town to meet family/friends.
The rooms were spacious/clean and the free wifi was easily/reliably accessible. Also, directly adjacent or almost connected to the hotel was a shopping mall with food court. This was handy when one wanted a quick meal at a fairly reasonable cost and the opportunity to window shop.
As to the shortcomings of the accommodations, no ice was available on the 5th - 7th floors which required getting the ice and bucket from the 1st floor bar. The furniture in the room was dated and once again there were not any wash cloths available. However, please note it was advertised that the 5th - 7th floors were scheduled to be renovated during the end of this year which I am sure will rectify many of these issues. I do not have any idea how any of the other rooms were appointed. Before booking, you may want to check if the renovation is complete or to which floor your reservation is being held.

Room Tip: Renovation for the 5th - 7th floors is planned for the end of this year (2013).
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhk49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, July 9, 2013
On behalf of the entire team at the Ramada Encore Geneva I would like to thank you for sharing your review via Tripadvisor. I am pleased to learn that you enjoyed our room and service but I have also noted some points to be improved.
Indeed we have just started some renovation works on the 7th and 6th floors and will continue with the 5th and 4th and the kitchen. The doors, furniture, and beddings will be replaced in 96 rooms, and we will bring optical fibre and install individual access points in each room for Wifi and cable. In regards to the wash cloths, as a 3 star hotel we do not provide them as those are not part of our standards.
Finally we are preparing a new restaurant menu ready by September.
We look forward to welcoming you back to the hotel soon, in the meantime do not hesitate to contact us should you need any information.
Best regards,
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Germany
Level 4 Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 24, 2013

This is a good business hotel which offers good value for money (apart from the brakfast which at EUR 20 is absolutely overpriced - avoid it and rather visit the coffee shop in the shopping centre next door!). The rooms are clean, well soundproof, and relatively spacious for the price paid. Wifi is good and reliable. The hotel also offers a free transporation card for the entire period of your stay, which also covers the airport. For dinners, there is a truly excellent Italian restaurant right opposite which remains open until 23.00 at night - also a perfect spot for a relaxed late-night beer.

Room Tip: Higher floors preferable in oder to have some view.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, June 28, 2013
On behalf of the entire team and myself at the Ramada Encore Geneva, I would like to thank you for registering your feedback via Tripadvisor.
It is a pleasure to read your positive review. In regards to our breakfast price, please note that our buffet has been carefully studied according to the Swiss market where staff and food costs are much higher than surrounding countries. I would also like to inform you that we are going through a kitchen and hotel renovation this summer and will propose a brand new menu as from September. I look forward to welcoming you back to the hotel and restaurant in the near future.
Kind regards,
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Buenos Aires, Argentina
Level 6 Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 22, 2013

The hotel was nice, and the service was very friendly. The location is not that good, as it is far away from all visiting landmarks, and the hotel itself is quite difficult to find. The surrounding neighborhood is not nice at night. If you are by car though, as I was, it is a good option as parking there is much cheaper than anywhere else in Geneva. You can then move around using the public transport, which is free for tourists (with the card they give you at the hotel or at the airport).

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MemnochXXI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, June 26, 2013
Thank you for your review. I am delighted to read your nice comment about the hotel and staff.
Indeed our car parking within La Praille shopping centre costs CHF10,-/per 24 hours for all hotel guests.
I look forward to welcoming back to the hotel soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Киев, Украина
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 22, 2013

This hotel is quite far away from the center. Don't forget to take free bus card on check-in.
Breakfast is quite standard, but you can go to the supermarket which is 1 min walk through the mall. It is ok for short business stay, but if you travel with couple, it's better to find more proper place to stay.

Stayed June 2013, traveled on business
Helpful?
1 Thank Akezka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, June 26, 2013
On behalf of the entire team at the Ramada Encore Geneva, I would like to thank you for staying with us and for sharing your review via Tripadvisor.
The bus stop is located right in front of the hotel and it takes 10 -15 minutes to reach Geneva centre.
In regards to our breakfast offer we propose a large buffet including hot and cold food, fresh and dry fruits, viennoiseries, pancakes.
I hope you will chose to stay with us again during your next visit to Geneva.
Kind regards,
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New Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2013

Stayed in this hotel in December 2012 and recently at end of May 2013. The hotel is good. The staff is very courteous and most importantly each staff member can understand english and can speak good english which means you dont have to spend much time with them to explain what you need ;-)

Good:
Clean rooms
English speaking staff
Complementary High speed wireless internet connection
City bus pass at a minor cost.This is useful if you dont want to drive a car with left hand side steering wheel ;-)
Hotel is at located at a distance of just 10 minutes drive from City Center. Very close to the Bus stand.

Bad :
No bathroom slippers provided.
No laundry area in hotel where you can use washing machine and dryer.
No Gymnasium in hotel premises.
Only two English Channels on TV.

I have stayed in past in hotels in America and India and I have found these facilities available in all those hotels.It would be really nice to have few of these facilities available (atleast Laundry area) in Ramada encore in future.

Overall, it was a good stay and hotel staff was awesome. I'd love to stay here again in future.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kanwal_delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, June 17, 2013
I am delighted to read your lovely review via Tripadvisor and on behalf on the entire team at the Ramada Encore Geneva I would like to thank you for taking the time to register your comments.
Indeed we do offer a free Geneva transport card during the whole stay.
Bathroom slippers and laundry area are not part of our standards services therefore we do not proposed them but there is a laundry/pressing service next to the hotel.
Concerning the gym, we have negotiated special rate for all our guest to access the fitness within the shopping centre where we are located.
We look forward to welcoming you back to the hotel very soon.
Very best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 2, 2013

Stayed here for business for 3 days - hotel itself is very clean and tidy. Its cheaper than usual hotels in the area. Unfortunately there is nothing around here to do or see. The hotel is right next to the Geneva stadium, and there is only a shopping centre next to the hotel and the only restaurant is the italian outside. There is no room service in the hotel and breakfast is 23 francs (about £15).Wifi is really good - very fast. TV in english is fairly restricted, so bring books or ipad.. There is also no gym and the bar closes at 9

Overall the hotel is ok, but if you wanting to spend anytime in the hotel, this isnt for you..

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieNat24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, June 7, 2013
Thank you for choosing to stay at the Ramada Encore Geneva and for sharing your review via Tripadvisor.
We would like to inform you that we do propose a small menu served in the room until 9 pm and our bar open until 10.30pm. As for breakfast we also serve an express breakfast at 7 Chf ( it includes hot drink, fruit juice and 2 viennoiseries)
There are a few restaurants located on the second floor of the shopping centre, as well as a bowling and a fitness centre. We have negotiated special rates for all our guest to access the gym.
We hope to be of service to you again during your next trip to Geneva.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Encore Geneva

Property: Ramada Encore Geneva
Address: route des Jeunes 10 - 12 | Geneva, Carouge 1227, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Carouge
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Encore Geneva 3*
Number of rooms: 154
Official Description (provided by the hotel):
The concept of this 3 stars hotel is resolutely modern, combining warm colors and a pleasant design. The bedrooms are spacious, very well equipped and with a great comfort. The hotel has in total 154 bedrooms, including standard rooms-Encore, Superior rooms-Business and Junior Suites-Lounge, which have AC, Wifi, TV and Pay-TV and a large desk. The hotel is Non Smoking and rooms for guests with disabilities are available. The hotel has 8 conference rooms with daylight and AC for up to 240 guests. The Event Center can host any event for up to 1000 people. Indoor car park, laundry service, a Fitness & Wellness Center, the largest bowling centre of Switzerland and more than 80 shops in the connecting shopping mall-La Praille. ... more   less 
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Also Known As:
Ramada Encore Geneve Hotel Carouge
Ramada Geneva
Geneva Ramada
Ramada Encore Geneva Canton Of Geneva/Carouge, Switzerland

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