We stayed at Posta Moltrasio for our honeymoon at the end of October and after extensive research when we booked several months earlier. We thought we found a gem...We were supposed to have a lake view room. It was eventually on the first floor and you can see the lake to the side on the balcony. That didn't even matter at the moment. The ladies at the reception were very friendly. After going out for the night we returned to find the hotel door locked-after ringing we woke the owner i guess and were let inside. The second night we returned after dinner approx 12.30 to 1.00 am, we rang the doorbell for around half hour waiting in the cold before we were allowed to enter the hotel!!! Oops somebody fell asleep-no problem even though we were almost ready to call the authorities to handle this. We didn't even hear any sort of apology!!! We though this was outrageous but went on the next morning like nothing have happened (we were not in the mood to spoil our new day...). Of course no apologies whatsoever from anyone. We let that go as well. Later on around 9.40 pm we asked if we can eat at the hotel restaurant knowing that it was busy (Saturday night) and the kitchen might be still open and willing to prepare something quickly (kitchen closes at 9.30pm). Of course we were denied with the worst possible attitude from - i guess - the owner. Having a sweet little clean hotel - restaurant is certainly not about what hospitality is all about. We didn't mind for anything else after all the above. Just spent the rest of our stay, paid and left, certainly not to return again or recommend this place to anybody else! I have to say thought that Patricia (one of the staff) was very helpful and also the other girl at the reception. Its a shame the management and some of the staff ruin everybody else's effort. Also the rooms were spotless clean and made everyday-no complaint there. We just DIDN'T feel welcome AT ALL!!! So Posta Moltrasio - Never again.
- Official Description (provided by the hotel):
- Hotel Posta is located in Moltrasio a quite village in one of the most picturesque corners on Como Lake . On the Hotel front our guests find the boat station , so You can enjoy our wonderful lake by the lake . Hotel Posta has only 17 rooms on 3 different floors (we have an elevator) and every floor has a different style . All rooms have telephone, TV Sat, hair-dryer, air-conditioning, safe box and bathroom . ... more less
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- Also Known As:
- Posta Hotel Moltrasio
- Posta Hotel Ristorante Moltrasio, Lake Como, Italy