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“Very disappointed after having high expectations!!!”

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Posta Hotel Ristorante
Ranked #2 of 2 Hotels in Moltrasio
Certificate of Excellence
GREECE
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very disappointed after having high expectations!!!”
Reviewed November 6, 2013

We stayed at Posta Moltrasio for our honeymoon at the end of October and after extensive research when we booked several months earlier. We thought we found a gem...We were supposed to have a lake view room. It was eventually on the first floor and you can see the lake to the side on the balcony. That didn't even matter at the moment. The ladies at the reception were very friendly. After going out for the night we returned to find the hotel door locked-after ringing we woke the owner i guess and were let inside. The second night we returned after dinner approx 12.30 to 1.00 am, we rang the doorbell for around half hour waiting in the cold before we were allowed to enter the hotel!!! Oops somebody fell asleep-no problem even though we were almost ready to call the authorities to handle this. We didn't even hear any sort of apology!!! We though this was outrageous but went on the next morning like nothing have happened (we were not in the mood to spoil our new day...). Of course no apologies whatsoever from anyone. We let that go as well. Later on around 9.40 pm we asked if we can eat at the hotel restaurant knowing that it was busy (Saturday night) and the kitchen might be still open and willing to prepare something quickly (kitchen closes at 9.30pm). Of course we were denied with the worst possible attitude from - i guess - the owner. Having a sweet little clean hotel - restaurant is certainly not about what hospitality is all about. We didn't mind for anything else after all the above. Just spent the rest of our stay, paid and left, certainly not to return again or recommend this place to anybody else! I have to say thought that Patricia (one of the staff) was very helpful and also the other girl at the reception. Its a shame the management and some of the staff ruin everybody else's effort. Also the rooms were spotless clean and made everyday-no complaint there. We just DIDN'T feel welcome AT ALL!!! So Posta Moltrasio - Never again.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
3 Thank GGLGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
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English first
Key West Florida
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2013

You will absolutely not regret staying at Posta Hotel. We will stay here again, and have already told friends about it as well. Exactly what we were hoping for when we booked.Don't skip the chocolate croissants at breakfast.

Room Tip: Get a lake view! So nice to sip wine on the balcony.
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank FrancescaBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

A very pleasant experience. This family-run hotel is highly commendable .The room was impeccable, the breakfast buffet very good and the dinner was delicious. Did not know there was a pool. The hotel is right in front of of the'pontile',very convenient.

Room Tip: A room with a lake view
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  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Osman L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire, United Kingdom
Level 6 Contributor
524 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed October 10, 2013

I've stayed here a number of times , never been disappointed . This time I could not get a lake view room but the 3rd floor room was a good size , excellent bathroom , and to the Posta's usual high standard . Dinner was excellent , as was breakfast the next morning . Some local choices , good wine selection including a number of smaller bottles which helps when you're travelling solo . The short walk across the road to look at the lake and watch the boats coming into the jetty is worthwhile . Previously I've enjoyed the steep walk up into the traditional village centre for a look around . Road noise is minimal . The family feeling to the service and the quality of room and food/beverage is what sets this Albergo apart from the crowd . It was not warm enough to sit outside but there is a nice terrace for the summer months . Pricing is reasonable for what it is . WiFi included and works well . Breakfast included with room price .

Room Tip: go for a lake view and small balcony if they are still available
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  • Stayed October 2013, traveled on business
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Helpful?
Thank hilltopOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 27, 2013

Situated on Como's lower west coast, easily reachable from Milan, this is a classic model of what a family run hotel should be, incredibly helpful and friendly management for whom no trouble is too great.

Facilities, food etc are excellent, (your delicious coffee comes with its own hot milk jug) and it's perfectly balanced between small enough to be intimate but large enough to be private.

Located right opposite the ferry stop and a short climb to the town. It's definitely worth paying for a lake view and a balcony if you can get one.

Loved this place and would happily go back

Room Tip: Get a room with a view- it makes all the difference
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ringermark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 19, 2013

After reading the reviews of the hotel, I had to double check that it was the correct hotel I was reviewing! Everyone in the hotel was warm and welcoming and very helpful. The room was clean and tidy and had the most beautiful view of the lake with a small balcony. The rooms were comfortable and clean with pleasant decor. The bathroom was modern and also clean.

We did not have dinner at the restaurant although it looked very busy - so possibly a good sign? but the breakfast was great with everything that you could want.

There is even parking and they were more than happy for us to leave our car there while we travelled around for the day on the ferry after we had checked out

All in all a definite 'recommend'.

Room Tip: If possible, ask for a room with a view! Probably quiet expensive at peak season but I doubt any mo...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank kiwinflight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
176 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 10, 2013

The Hotel Posta is a very typical European style Hotel. Rooms are nice but small. Baths are nice but small. Did not have hot water on one morning. It is a family run establishment and they are all very nice but English is not very good. Moltrasio is a small town on lake Como and there is not much to see or do there. Driving is tough on the narrow streets and the hotel parking can be an adventure at best. Breakfast was good and plentiful. The restaurant gets good review although we didn't eat there.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Posta Hotel Ristorante

Property: Posta Hotel Ristorante
Address: Piazza San Rocco 5, 22010 Moltrasio, Italy
Location: Italy > Lombardy > Lake Como > Moltrasio
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Moltrasio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Posta Hotel Ristorante 3*
Number of rooms: 17
Official Description (provided by the hotel):
Hotel Posta is located in Moltrasio a quite village in one of the most picturesque corners on Como Lake . On the Hotel front our guests find the boat station , so You can enjoy our wonderful lake by the lake . Hotel Posta has only 17 rooms on 3 different floors (we have an elevator) and every floor has a different style . All rooms have telephone, TV Sat, hair-dryer, air-conditioning, safe box and bathroom . ... more   less 
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Also Known As:
Posta Hotel Moltrasio
Posta Hotel Ristorante Moltrasio, Lake Como, Italy

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