Service was great from the moment we got there. Margarita was there the instant we parked at the hotel to direct us to the front desk for check in and also directed us to our private parking garage underneath our room.
We stayed in the new section across the street from the main hotel. We were on the second floor. I would definitely recommend these rooms. They are decorated very tastefully with french doors leading out to a balcony with a table and chairs where you can enjoy a nice glass of wine. We even ordered dinner one night from the restaurant and ate on the balcony. The view is absolutely beautiful. I doubt you can find a better one on the lake. There is also a large deck beyond the balcony with lounge chairs where you can lay down and enjoy the sunshine. The bed was comfortable and the bathroom was large and new. Did I say the view was fantastic? Wish we could have stayed longer. I dragged my husband to Italy because he really didn't want to go; but this place won him over. He loved it!
The breakfast provided was very nice and plentiful and is served at the main hotel. The restaurant is on the lake side and has the same beautiful view as our room and good food. We didn't bother to eat dinner anywhere else. We used the laundry services which were in the basement. Very convenient since we were in Italy for about 5 weeks.
Driving in the area is quite nail biting; but you can catch the bus or tour the lake on the ferries. They have ferries leaving out of Bellagio and also Lezenno. It's a short walk from the ferry stop in Lezzeno to the hotel; but be careful because the road is very narrow and there are no sidewalks.
All the staff at the hotel were very welcoming and helpful. It seems like they truly wanted you to have a good stay at their hotel. This is a family run hotel; and you can see that they take great pride in delivering wonderful service.
- Official Description (provided by the hotel):
- OUR SERVICES- Restaurant Pizzeria- Wine & Snack bar- Breakfast Room- Private & free garages and parking- Beach towels- Baggage Store- Equipped sun deck with sun beds and beach umbrellas- Free use of canoes, kayaks and trampolines in the water and on the ground- Packed lunch on request*- Organization of guided trekking/hiking tours*- Tourist information- Storage for bicycles- Transfer with private cars on request*- Internet station and wifi throughout the Hotel- Laundry room with washing machine, dryer and ironing board*- Water ski , wakeboarding school banana & doughnut** Paid Services ... more less
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- Also Known As:
- Aurora Hotel Lezzeno
- Hotel Villa Aurora Lake Como/Lezzeno, Italy