Staying in Tilcara someone recommend to us to stay at this Hotel. We got there and the place look really nice but they gave us a room next to a family with a baby crying non stop. By the afternoon went to the reception to explained the situation and try to change to another room. Ma
The receptionist was really friendly but she need to check with the manager. They offered that the only option to change room was to upgrade (paying a considerable extra). Unhappily with the response, tried to reallocate to hotel next door (owned almost by the same person), but they told us we need to pay cancellation fee.
Nice hotel but you can hear from one room to each other, even a TV. Poor management.
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