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“The small things that count”

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Hilton Garden Inn Milan Malpensa
Ranked #4 of 10 Hotels in Somma Lombardo
Somerset, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The small things that count”
Reviewed February 1, 2014

The Hilton Garden Inn at Malpensa in northern Italy has a useful bus shuttle from the airport, helpful and pleasant staff. At the hotel the room service is again polite and useful after a long trip, the food is very good and priced to enjoy. After meetings one can come back to a lovely gym and relax, perfect place to stay when on a business trip as the hotel is like home from home.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, February 4, 2014
Dear Susan G,
thank you very much for your review about Hilton Garden Inn Milan Malpensa hotel.
We are pleasant to read that your stay has been good.

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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870 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Federal Way, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 31, 2014

After wrapping up a pleasure trip through Italy, Austria, and Switzerland, we were looking for a quiet hotel with modern amenities close to Malpensa Airport. The hotel is only 10 minutes from the airport and has all of the features we expected.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jeffry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, February 4, 2014
Dear Jeffry B,
thank you for your comments about Hilton Garden Inn Milan Malpensa.
Your pleasure is our pleasure!

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 21, 2014

Outstanding Hotel, great staff, very comfortable, great value. The staff was extremely friendly. Was in the hotel early, which was not a problem. They made sure my every need was covered. My room was very comfortable, clean and quite. I don't know what else you could ask for from a hotel. It was just excellent. One of my nicest stays versus any hotel I've ever stayed at in Europe.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, February 4, 2014
Dear TripAdvisor Member,
we are very glad to read your comments about Hilton Garden Inn Milan Malpensa hotel.
We hope to have you very soon again here in Malpensa.

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 20, 2014 via mobile

This is a great hotel really close to the Malpensa airport near Milan. The staff are extremely friendly, especially Antonio at the front desk who welcomed me by name and even remembered my name to greet me as I passed by the front desk each day of my stay.

The rooms are spacious and clean, and have the signature adjustable firmness beds that Hilton Garden Inn is known for. Even Internet access is included in your room charge, which is not something you see very often in Europe.

There's a bar off the main lobby that has great happy hour specials. The restaurant serves very good food including the buffet breakfast that is available every morning. The breakfast is at an additional cost, but if you notify the front desk when you check in that you want it, the cost will be less than if you pay for it each morning.

Overall a great stay-I'll be back!

Stayed January 2014, traveled on business
Helpful?
Thank TravelingGirl93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, February 4, 2014
Dear TravelingGirl93,
thank you very much for your positive comments about Hilton Garden Inn Milan Malpensa hotel.
We are glad to read that your stay has been appreciated.

See you soon...

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2014

Overall this hotel is excellent, nice atmosphere, comfortable room, very clean. the rooms are short on outlets so charging all of my devices was a challenge. It was also convenient to all of the places I needed to go to.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, January 21, 2014
Dear Philip C,
thank you for your positive review on the Hilton Garden Inn Milan Malpensa hotel.
Unfortunately there is not the possibility to stop everywhere with the shuttle because there are specific rules of the airport.
We are very sorry if this has created problems for you.

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, MA.
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 10, 2014

We had to stay over for a semi early flight out of Malpensa and chose this hotel. The room was very clean and comfortable and quiet. We had dinner in the restaurant and were very pleased with the quality of the meal. Breakfast in the morning was nothing special, but very adequate. Only complaint is the shuttle driver insisted we get off at a certain place and we walked a solid half mile to our check in spot.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rometohongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, January 21, 2014
Dear Philip C,
thank you for your positive review on the Hilton Garden Inn Milan Malpensa.
See you very soon.

Kind Regards,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodz
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 9, 2014 via mobile

The hotel is 10 mins by car from the Malpensa Airport and has a free shuttle service on call, the only defect of which is, that it runs early morning only once per hour. The hotel itself is up to the Hilton standard; the rooms are extremely well conserved, clean, perfumed, silent. The beds absolutely comfortable. The bathroom equipment is flawless. The complimentary coffee cups we used needed a cleanup, though. The restaurant of the hotel is very good, with a nice selection of wines and food, and the prices are not too high for the quality and the service (please try the Chef’s risotto…); also the breakfast is very rich and varied. A taxi to the airport will cost you from 20 to 30 eur, depending on the time of the day. Finally, all personnel is professional and motivated. A very advisable hotel.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Franco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Milan_Malpensa, Web Mkt.-Revenue-Booking & Events Manager at Hilton Garden Inn Milan Malpensa, responded to this review, January 21, 2014
Google Translation
Gentile Franco M,
grazie per la Sua recensione positiva sull'hotel Hilton Garden Inn Milan Malpensa.
Speriamo di riaverla presto tra i nostri Ospiti.

Cordialmente,
Chiara Bonacina
Web Mkt.-Revenue-Booking & Events Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Milan Malpensa

Property: Hilton Garden Inn Milan Malpensa
Address: Via Giuseppe Mazzini 63, 21019 Somma Lombardo, Italy (Formerly Grand Hotel Malpensa)
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Milan Malpensa 4*
Number of rooms: 207
Official Description (provided by the hotel):
Hilton Garden Inn Milan Malpensa, thanks to its location near the Airport and the business and leisure attractions, is the best solution for a comfortable and pleasant stay. Many free facilities are at Guest disposal, such as the 24/7 Shuttle from/to the Airport, Internet Connection, Business Center and more. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Somma Lombardo
Hilton Garden Inn Milan Malpensa Italy/Somma Lombardo

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