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Idea Hotel Plus Milano Malpensa Airport
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Reviews (1,822)
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370 - 375 of 1,822 reviews
Reviewed April 3, 2014

Stayed one night to catch a early plane. Friendly and helpful staff that were able and willing to accommodate our need for a larger room. No room service, but plenty of options in the hotel or walking distance. Clean and comfortable. Not a 5 star high end hotel, but worth the price. Don't come here with 5 star hotel expectations and you'll be ok. It's good place to get a night of sleep before catching your flight.

  • Stayed: March 2014, traveled with friends
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1  Thank BIG_VINX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2014

The hotel is very close to the airport and they provide free breakfast starting at 5:30am and free shuttle to the airport which is great. Unfortunately the rooms themselves do need some fresh paint and fresh decor. The parking situation is also bad. We had a car rental that we needed to take back on the day we were leaving and it was hard to find a parking space when we arrived. We had to move the car twice.

Room Tip: walls are thin so try not to get too close to other families if possible
  • Stayed: March 2014, traveled as a couple
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Thank Jomil0423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014 via mobile

For people with early flights this hotel is perfect as it is very close to both terminals and they provide free shuttle to and from the airport. The hotel seems to be new and it is clean with big rooms and comfortable beds. I was given a room on ground floor which is accessible for disabled and they are equipped with bathrooms suitable for disabled. The rooms are sound proof so that was good. The breakfast was basic and coffee not good. The only problem was at the reception was with the reception as there was one person and she was on the phone all the time. Annoying thing when you want to check in or out

Stayed: April 2014
Thank Falsaqri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

The good:
Great Breakfast, free, Convenient for its proximity to Malpensa Airport, and for Milan a decent price.
FULL Minibar for 10 Euros! you can't beat that , specially when a can of coke costs 3.50 euros in the vending machine !!

The bad:
We were miss-informed about the shuttle service and ended up paying a taxi from Airport to Hotel, I called the hotel and they said they only offer shuttle service certain times but not between 10:30 Am to 6 Pm !!...... I called my booking agent and they said they contacted the hotel and they would do something but after getting there, they just washed their hands on the booking company.
The girl at the reception was very uncooperative and did not offer any explanation other that its not their issue.....
The walls in the room were dirty, its a shame because it is a nice room, spacious and comfortable but dirty.
No free wi-fi

All and all, this could be a better hotel if they took care of the rooms and train their front desk staff. A smile and caring for the customer would get you a LONG way.

  • Stayed: March 2014, traveled with family
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Thank ludwing d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

After having read some of the reviews of this hotel AFTER booking it, we were quite nervous about our night at Malpensa Airport before catching a connecting flight early the following morning. We needn't have been. The shuttle service too us straight from the airport (the bus leaves from outside the pharmacy but make sure you ring the hotel first to let them know you have landed). It was about 10 minutes to the hotel. Don't attempt to walk to the hotel as there are some non pedestrianised roads you have to drive on to get there. Upon arrival, the hotel staff was very pleasant and hospitable. The room was clean and very good for the price we paid. The bathroom was spotless and modern. Beds comfortable. Very good, all and all. We were happy to find out they served breakfast from 5:30 am as we had an early flight. The breakfast was very good with continental options, like eggs and toast, as well as the traditional Italian biscuits and cakes. Coffee was great. A prebooked shuttle bus took us back to the airport at 6.00 am. Only downside is that there is no free WiFi, but for a short overlay you don't really need it. There are computers with Internet access you can use in the lobby. I would highly recommend Idea Hotel: great hotel to a great price!

  • Stayed: March 2014, traveled as a couple
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Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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