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“Great for getting to Malpensa Airport”

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Holiday Inn Express Milan-Malpensa Airport
Ranked #3 of 9 Hotels in Somma Lombardo
Reviewed February 17, 2014

It was a bit tricky to find, but a nearby property provided directions. It turns out to be quite close to the airport, so that made it convenient to return our rental car and take the shuttle back to the hotel. In the morning, ti was a 5 minute trip to the terminal using their large shuttle. The hotel appears to be an older building, but has been nicely refurbished. The room was fine and had the best shower set-up we've found in Europe. The wifi worked fine and they do have a convenient computer to print boarding passes. The breakfast was not, it was only a prepackaged roll and an orange, but it was rather early in the morning, so breakfast at the airport was more timely. There is no nearby restaurant, so plan ahead or call for delivery.

Room Tip: It is a very quiet area, so room location is not an issue.
  • Stayed: February 2014, traveled as a couple
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Thank Jeff_in_Colorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded March 4, 2014

Dear Jeff_in_Colorado,

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our convenient location. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay.

I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests.

Sincerely,

Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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446 - 452 of 1,544 reviews

Reviewed February 17, 2014 via mobile

This hotel is inexpensive with large rooms and a decent breakfast (edible, but not amazing). Downsides: noise through the walls, shower temperature fluctuates, temperature control issues (all these are within tolerable ranges). The hotel is down strange small streets somewhere behind the airport. If you have a car you will need a GPS. Finding gas to refill your rental car is also no small task as most gas stations at night are unmanned and only accept cash or Italian bankomat cards.

Stayed: February 2014, traveled as a couple
1  Thank kay b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded March 4, 2014

Dear kay b,

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.

We are sorry our hotel did not live up to your expectations and regret the issues you experienced during your stay. We pride ourselves on delivering our guests a great experience at all times and would like you to rest assured that all the points you've raised will be looked into.

Thank you again for posting your feedback.

Sincerely,

Joel B
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

This hotel is located about 5 minutes (shuttle bus) from Malpensa airport. It is ideal if you want to spend the night close to Malpensa and then head to Milan city the following morning. If it is your first time, it could be challenging finding the shuttle bus but they usually are on the West side of the arrival terminal. Staff are friendly and willing to help with any information you may need. Rooms are spacious, clean and comfortable. Good selection at the breakfast table with plenty of options for everyone. Tip - If you're planning on checking in hungry, do not expect to find anything outside the hotel. Also, try to find the shuttle and do not give into the taxi drivers.. (they'll rip you off for about 15 euros)

Room Tip: All rooms are more or less the same. Try to include breakfast into your room rate as it is convenien...
  • Stayed: June 2013, traveled on business
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2  Thank Hussain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

It is a new hotel, and hence the rooms are all clean and nice. The breakfast selection was quite impressive for the overall price, and the size of the bed - huge. We asked for a cot and they forgot about it, but the bed was so big we all fitted easily The only problem we had, a taxi would not take us there as it was too close, so we got on a bus commuting between two terminals and from the bus stop (the driver had to tell us where to go out) it is a bit of a walk, with no pedestrian way.

  • Stayed: May 2013, traveled with family
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Thank sputnik-dot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

This hotel was an excellent value. It was clean and modern. The shuttle bus does not take long to get from the airport to the hotel. We did have some trouble determining where the shuttle bus would pick us up at the airport. You should clarify this before your trip. At the time of our trip, the shuttle bus picked us up at door number 4 stop number 3. The included breakfast was ample and good. The place where we ate breakfast was clean and bright. Near the hotel there are 2 restaurants. One restaurant is located in a hotel close by that is apparently old by the same people. We did not go to this. The second restaurant is a restaurant/pizzeria that is about a 5 minute walk and is easy to get to and was quite good. The front desk staff was pleasant and helpful. I would definitely go back to this hotel.

  • Stayed: January 2014, traveled as a couple
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1  Thank badwyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

Breakfast is really poor in quality.e had breakfast on Sunday morning at 8,30AM. Fried eggs where cold same as bacon. Bread toaster was ancient, you have to turn the knob but non instruction for!! Croissant was already finished at time only half 1 hour after arrived, Do you want save money with??
Overall room was clean

  • Stayed: January 2014, traveled as a couple
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Thank Two_Ladies_Genoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded February 6, 2014

Dear Two_Ladies_Genoa,

Thank you for sharing your review via TripAdvisor. We apologize that the breakfast did not meet your expectations.

It is extremely disappointing to hear about the state of the breakfast. We strive to provide a satisfying environment for our guests to enjoy while staying with us and it is clear we did not in your experience. We will share your review with our breakfast team and follow up to ensure similar issues do not happen again. Again, thank you for bringing these issues to our attention and we appreciate you choosing to stay with us!

Regards,

Brenda J.
Case Manager
IHGCare

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Reviewed January 22, 2014

Great location, great value and great service.

Excellent rooms, very clean. Great value, especially pre-pay. Complimentary transfer bus from MXP airport to hotel is absolutely on-time.

Breakfast espresso coffee recommended.

  • Stayed: January 2014, traveled on business
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Thank madasafish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValentinaBrambilla, Proprietario at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded January 24, 2014

Dear madasafis,
thank you very much for your recent stay in our hotel. We are very happy to know that you have appreciated a lot your stay. This is a great satisfaction for all our staff! It's only a real pity that your global score is just 3 points, considering that you have evaluated with 4 or 5 points all the services. We hope to have the opportunity to welcome you once again! We always do our best to welcome our guests. Best regards

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Additional Information about Holiday Inn Express Milan-Malpensa Airport

Address: Via Francesco de Pinedo | Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Somma Lombardo
Price Range: $76 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Milan-Malpensa Airport 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Milan-Malpensa Airport, the closest hotel to the Terminals.Located only 500m from the Milan Malpensa International Airport, the hotel represents the ideal place to either meet for work or relax after a long journey.Take advantage of our complimentary shuttle service to/from Terminal 1 of the airport available on a scheduled basis, and to/from Terminal 2 on request. Alternatively the airport offers a 24h free shuttle between Terminal 1 and Terminal 2 with a bus stop just 200m from the hotel.The brand new Holiday Inn Express Milan-Malpensa Airport combines contemporary style, comfort and convenience thus representing the smartest choice for travellers attentive to value for money. Start your day on a good note with a reinvigorating power shower experience and a complimentary extensive buffet breakfast.Modern technology and fresh look are the strengths of the brand new Holiday Inn Express Milan-Malpensa Airport hotel which offers 124 comfortable bedrooms all equipped with soundproof windows, WiFi internet connection and wooden floor. Ample public areas designed with lively colours and refined materials are available to our guests who will be able to surf the internet by using the dedicated internet points or by simply connecting to the wireless net.Complete the offer free parking facilities and a meeting room able to host up to 40 persons. ... more   less 
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Also Known As:
Holiday Inn Express Milan-Malpensa Airport Hotel Somma Lombardo
Holiday Inn Express Somma Lombardo
Holiday Inn Express Milan-Malpensa Airport Italy/Somma Lombardo

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