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“Nice but beware” 3 of 5 bubbles
Review of Hotel Trias

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Hotel Trias
Ranked #1 of 10 Hotels in Palamos
Certificate of Excellence
Carefree, Arizona
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice but beware”
3 of 5 bubbles Reviewed September 14, 2012

I stayed at Hotel Trias August 25th through the 27th. I had $500 US taken out of a locked room safe. Hotel management told me that only they have the universal access codes. Could not have been a mistake on my behalf, since I counted out the money the before I placed it in the safe the night before the theft. Interestingly, only the five $100 bills were taken out of a total of ten, and none of my Euros or Swiss Francs were taken.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ironbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andilanahotels, Director General at Hotel Trias, responded to this review, September 21, 2012
Dear guest,

We regret reading your doubts about the security in our hotel and would like to inform you as follows:

Safety boxes at Hotel Trias operate under a strict security procedure. Safety boxes are left open and when guests arrive they must introduce their personal code to operate the box. Once the guest code has been introduced, this is the only valid code to operate the safe. This code is not recorded anywhere, and therefore it is untraceable and uncopyable.

In accordance with the Hotel protocol, in cases of emergency, the Hotel management has a universal code to unblock the safe. This code is only used by express request and in presence of the guest. When this code is used, the guest code is deleted so the only way to start operating the safe again is by introducing a new code. There is no way the guest can open his/her safety box with his/her original personal code if the universal unblock code has been used. Therefore, security is strictly guaranteed and is a must in our hotel.

We sincerely hope you will find the money which might have been misplaced or exchanged into another currency being this a possible reason why you thought the money was missing.

Best regards,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

356 reviews from our community

Traveler rating
    171
    138
    33
    9
    5
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99
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
essex
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed July 31, 2012

well just back from here ,last stayed 2 years ago and i must say it has gone down a little ,it needs a good paint ,it seems neglected,the plants are dead the pots there in are rotting ,the wooden floors in our room was stained and worn ,we had a amazing large terrace which could have lovely sunbeds on, there was a dying conifer in a pot they would be better off with nothing ,,,
it still has the style but very shabby .....
The food is good, the breakfast amazing buffet,,,all in all it is a great hotel ,it just needs a revamp
very good price ,if its revamped !

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vickilovesluxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

We had a week at this hotel during early July. We had booked a seafront room with a balcony and it was well worth it. The hotel is nautically themed and the decor is fresh but relaxing and classy. Great room, bed, decent sized bathroom with huge shower and separate loo. The staff were very helpful and the food was good. The only downside was that they offered us a menu printed in English in the restaurant but then kept making mistakes with our orders, so they obviously didn't understand what we were ordering. We got the wrong order on three separate occasions in one week (and we didn't eat there every night). All in all a very relaxing break and I would go there again.

Room Tip: Got to be a seafront room every time!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 8, 2012

Stayed here as part of a Backroads bike trip. Beautiful hotel and room, great dinner and breakfast. The town, or this part of it, has carnival type rides and booths on the beach. It certainly isn't quaint. Would love the hotel in a different city.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrboro, North Carolina
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed July 4, 2012

Traveling with a child can present logistical issues that a mere two beds cannot always address. So, in ordering rooms for our 'bonding' trip, I always inquired about 'Junior Suites' hoping the additional room would provide as well emotional space as physical space. On the phone, I was offered their 'junior' suite and accepted it since offered a an acceptable and relatively reasonable price of $177 euros (pre-season). Arriving in Barcelona from New York, we jumped into our rental car and began our trek up the Costa Brava and decided to, although stopping along the way, go direcvtly to Palomos, 'fall out' at the hotel and do some local exploring. Well, when we got to the hotel and saw its location and position in town and the lovely entrance way right on the boulevard that runs along the port, and the activity and scenery of the beach and restaurants dotting the port side, we were excited. Inquiring at the front desk about the room and its amenities, the clerk who was beautiful and lovely and gracious, said, "It's our best room". On the 6th and top floor, indeed, this room was fabulous. Large, with two double beds separated by a half wall leading to a large seating area all decorated in black and white. Although, not appointed with the highest end materials, at this price the room well exceeded any expectation. Clean, oversized, expansive, with a large bath and walk-in shower of good quality with a bidet in the toilet, the room itself was simply impressive. But the best was yet to come. Pulling aside the curtains at the other end of the room were double glass sliding doors leading to another space...the balcony/terrace that you could hold a party on with the view from the front of the hotel but six stories high. Together with a considerate buffet breakfast, a genial and sincere welcome and attentive staff, Hotel Trias is a treasure.

Room Tip: Upgrade to a sea view room.
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davidrothnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 9, 2012

Very nice hotel, right on the beach. Large rooms furnished with style and very clean. The people working at the hotel are very kind and professional. The restaurant is also very good. The hotel is located right in the city center near shopping areas and all other facilities.
Highly recommended for family trips!

Room Tip: Rooms on the seaside are better
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pierop_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 6, 2012

We stayed here for a night in August 2011. The room was spacious and nicely decorated, the pool was nice and the location was very convenient for restaurants, waterfront, etc. The staff were helpful about looking after our bicycles and getting a room ready early for check-in.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Londoner27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Trias

Property: Hotel Trias
Address: Passeig del Mar s/n, 17230 Palamos, Spain
Location: Spain > Catalonia > Province of Girona > Palamos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Palamos
#4 Romantic Hotel in Palamos
#5 Family Hotel in Palamos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Trias 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Trias Hotel Palamos
Hotel Trias Palamos, Spain - Costa Brava

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