Organising classic car rallies around Europe, I visit and stay in a great many hotels - but the one where I have always felt most welcome, cosseted and relaxed over the last eight years is the Marlena. I almost never write reviews because I'm too busy, but seeing some negative ones of late, I feel I should put the record straight.
No hotel will get everything 100% right, 100% of the time for 100% of the customers, but the Marlena comes very close indeed. It is a family hotel, like most in this area, a factor that most will enjoy for its unique character. The owner, Mr Inderst, is obsessively dedicated to maintain the quality of his hotel and the staff are all friendly and exceptionally helpful. I'm their worst customer because I take 25 rooms for one night in the middle of summer, and this year asked for dinner and packed lunches for almost 90 people, half of whom were staying in another hotel. The Marlena took all this in their stride, service was outstanding, dinner was delicious and perfectly cooked, parking was organised and all was achieved without disturbing other guests.
The rooms are spacious, comfortable, luxurious and most have absolutely wonderful views.
Reviewers should remember cultural differences - what to one culture may appear brusque, to a local appears efficient and correct. We will certainly return - if they will have us!More